Amazing Design and Customer Service Amazing design, build, attention to detail and customer service. Our 13 year old black lab passed away on February 19, 2024 and we are distraught at his passing. As he lay next to me slipping away, I needed to find some tribute to him for all the joy, laughter, and comfort he gave us. I am blessed to have found Petsies. After he passed, I chose the largest Petsie with all of the options offered, including the ability to see his development and make changes, if needed. The initial design was very good, but I wanted changes to make him perfect in my eyes. The customer service and design teams worked closely with me until there sat “Major” in front of me again. I’m 74, and I remember the days of great customer service and intense attention to details. It’s hard to find today, but the Petsies crew exceeded my expectations.

I DO NOT RECOMMEND!! I DO NOT RECOMMEND!!! Instead of a nice-to-touch stuffed animal, I got a shapeless, poorly sewn toy that only resembles my friend in color. Terrible material, the cheapest accessories on the market and lack of skills!!! I have the impression that they write the good reviews themselves, because my disappointment is HUGE!!! Don't be fooled and avoid this site!!!! I paid over $300 for a mascot worth USD 30... I want to cry.

I was very disappointed when I received… I was very disappointed when I received my plush. My plush had a bald spot on the neck, which was not covered with hair. The dark spot was missing from her paw. I had sent a photo of this and clearly marked it with a circle. Her eyes were popped out. While her eyes are deeper. The impression of her face is terrifying, the shape of her mouth is also completely different. In addition, I had to pay additional customs clearance costs: € 87.18. This doesn't look like my cat as I had hoped, but one straight out of a horror movie.

Custom Order I had a custom order made of my sisters dog and the face looks nothing like her, the body is adequate but the head is totally wrong. My sister still loved it, even my other dogs sort of recognize it but the face is definitely not the same.

I've had 2 of them made I've had 2 of them made. They are both very well made. I did pay the extra for the sneak peeks along the way because I like to see the progress and make changes. They are worth the money to me and I have my 2 pugs on display in the living room and love looking at them.