Disgusted overall My dog had passed away, so I had wanted a stuffed plush to memorialize him, but what a mistake to order from this company! The amount of money $300! To receive a plush figurine that was NOTHING like the pictures I sent, was heartbreaking! They sent such a horrible plush to me and I couldn’t believe how off it was! I understand that they can not be exact replication of out beloved fur babies, but this looked like a different dog completely! Then they had the audacity to offer to have me pay $75 for a new one!!! Are they crazy! Why would I even chance to have another one made when this was done with such incompetence! I don’t know if the person that did it was just completely blind!! Please do your research and save your money! Do not purchase from them!

I have not actually seen the items I… I have not actually seen the items I bought and have them sent to my mom who just lost her dog but she says it’s like having her there with her. I got the blanket and the pillow the pillow has a better picture simply due to the material what a blanket is still awesome she says. My brother saw them, and he bought a mug for his daughter, who just lost her kitty

Amazing Design and Customer Service Amazing design, build, attention to detail and customer service. Our 13 year old black lab passed away on February 19, 2024 and we are distraught at his passing. As he lay next to me slipping away, I needed to find some tribute to him for all the joy, laughter, and comfort he gave us. I am blessed to have found Petsies. After he passed, I chose the largest Petsie with all of the options offered, including the ability to see his development and make changes, if needed. The initial design was very good, but I wanted changes to make him perfect in my eyes. The customer service and design teams worked closely with me until there sat “Major” in front of me again. I’m 74, and I remember the days of great customer service and intense attention to details. It’s hard to find today, but the Petsies crew exceeded my expectations.

Thanks Petsie ! I ordered Little Foot for my sister. Although I never experience Little Foot with my own eyes and touch, my sister just love her !!!

I was very disappointed when I received… I was very disappointed when I received my plush. My plush had a bald spot on the neck, which was not covered with hair. The dark spot was missing from her paw. I had sent a photo of this and clearly marked it with a circle. Her eyes were popped out. While her eyes are deeper. The impression of her face is terrifying, the shape of her mouth is also completely different. In addition, I had to pay additional customs clearance costs: € 87.18. This doesn't look like my cat as I had hoped, but one straight out of a horror movie.