Amazing Design and Customer Service Amazing design, build, attention to detail and customer service. Our 13 year old black lab passed away on February 19, 2024 and we are distraught at his passing. As he lay next to me slipping away, I needed to find some tribute to him for all the joy, laughter, and comfort he gave us. I am blessed to have found Petsies. After he passed, I chose the largest Petsie with all of the options offered, including the ability to see his development and make changes, if needed. The initial design was very good, but I wanted changes to make him perfect in my eyes. The customer service and design teams worked closely with me until there sat “Major” in front of me again. I’m 74, and I remember the days of great customer service and intense attention to details. It’s hard to find today, but the Petsies crew exceeded my expectations.

Don't waste your money or time Don't waste your money or time. My dog is brown, my Petsies is white. My dog has curly hair (which I specified in my description), my Petsies has straight hair. Be wary of companies that don't stand behind their products as Petsies has no return policy.

An Amazing Result! Came across an ad for Petsies on Facebook. "Fundy" was my wife's favorite dog. He died almost 20 years ago. Supplied several photos of "Fundy" to Petsies, made the necessary selections on their easy to navigate order page and submitted my order. "Fundy" arrived last Saturday and I put it on our kitchen counter so my wife would see it first thing Sunday morning. Her reaction was priceless...she loved it! "Fundy" was so real looking that our Cockalier, "Liffey", thought so, as well, and barked at it, sniffed at it and growled. Two days later and "Liffey" still barks at it and gives "Fundy" the evil eye. Petsies did an amazing job...well worth the cost.

I have not actually seen the items I… I have not actually seen the items I bought and have them sent to my mom who just lost her dog but she says it’s like having her there with her. I got the blanket and the pillow the pillow has a better picture simply due to the material what a blanket is still awesome she says. My brother saw them, and he bought a mug for his daughter, who just lost her kitty

I was very disappointed when I received… I was very disappointed when I received my plush. My plush had a bald spot on the neck, which was not covered with hair. The dark spot was missing from her paw. I had sent a photo of this and clearly marked it with a circle. Her eyes were popped out. While her eyes are deeper. The impression of her face is terrifying, the shape of her mouth is also completely different. In addition, I had to pay additional customs clearance costs: € 87.18. This doesn't look like my cat as I had hoped, but one straight out of a horror movie.