I love (and more importantly my… I love (and more importantly my daughter loves) her new cozy, it's so soft and well made. The customer service I received was excellent when I needed to make a change to my order.

Quality is hit or miss and they don’t… Quality is hit or miss and they don’t stand by their products. Don’t offer exchanges only 20% refunds for damaged items. I used to love them but with my last three orders something was always faulty. Like a HOLE in the leg of a Dinkum. I don’t understand the hype when their stuff is always damaged or faulty. Customer service is also really slow and they don’t seem to care about brand image or customers. I’m so upset because I’ve loved their toys when they arrive in good shape. They also use “handmade” and “environmentally friendly” as coo-outs. I also tried to write reviews on the site but they never went through. I can’t find anywhere to write reviews but here to warn others. Don’t understand how it is allowed.

Timeless and Timely I ordered last minute Xmas Gifts and they arrived within a week. The dolls are beautiful and were a big hit with the kids.

Hair comes out looks a mess… Lovely looking doll but the hair comes put of the cotton and falls out. Really bad for this price of doll. The Annie apple is now discontinued it seems and I can't leave a review on their website. Offered a refund but would not buy any more of their products. Only keeping it as it was a 1st birthday present. Shame I can't add photos

Actually the cutest Actually the cutest! Stumbled across this brand hunting for a Christmas present and the cute little faces and softest fluff fur has become the present of the season. Love that they are weighted for comfort too. Highly recommend