Very Professional Team Very professional team. I rate them 100%. God bless you all

PARTY CELEBRATION! Fast shipping and got my order in time for PARTY CELEBRATION! The cups at the party were a hit and all my friends left with a parting gift :) Awesome Partyglowz team, I will recommend to all my friends and family.

Never do business with Partyglowz Never do business with Partyglowz. Ordered 2 paper products. Received incorrect merchandise on both items. Offered to send back and was told to keep it and they would send correct merchandise. Never happened. Then had me send picture of items to prove they were wrong and promised would send shipping labels. Kept offering discount for me to keep items I did not want. After I insisted they said I would get refund and not to return items. Refund did not happen until I followed up again. Then tried to not refund tax. Very unethical.

Did not ship entire order. Refused to help. Ordered 4 of one item. Originally one shipped. Reached out to customer service to get other 3. They at first refused to help because i didn't keep original packaging. Left a facebook review and they finally agreed to help if i agreed to take down the negative review. They only sent one more (total 2 of 4) reached out again for support and they refused to assist because i was 20 days beyond my order date.

Change of heart The items I ordered were out of stock and the company offered me a replacement (at the same price point), however, when the replacements arrived they were 1/3 the size of the original product (3.5" birthday button originally ordered, received a 1" birthday button replacement) and one was broken. Although it is against their policy the company did refund my purchase. I appreciate the communication regarding the out of stock items and the offer to replace what I ordered with the other items. I also appreciate the company refunding my money for the items that I felt were not equivalent in value.