Light Up Hats I ordered hats for a bachelorette for a group of 9 girls. My hats came in and only 2 of the 9 lit up. I tried new batteries nothing. Customer service was great at first, I sent him videos of me turning them on and not working and he sent me 7 more hats. They came right before the deadline and again only 2 of 7 worked. So out of 16 hats I now had only 4 lit up, and some of them didn’t match the other hats, they were completely different. I stressed my concerns and I was sent a video from the manufacturer showing me how to turn it on. It was the exact same way I was turning the hats on in the videos I sent…I expressed that and didn’t hear back until after my event. I then received an email saying they’d send more hats after I’ve already asked for a refund. The whole point of ordering these specific hats was for the lights. I responded saying I don’t need hats my event passed and haven’t heard anything back. It’s been 2 weeks. Again customer service was great at first and they tried to make it right, but eventually never did.

Very Professional Team Very professional team. I rate them 100%. God bless you all

I needed to purchase hats for a… I needed to purchase hats for a wedding. I procrastinated but still had a few weeks before the event. The ordering was fast, once I read some negative reviews I did panic and touch base after ordering. My order was complete and came in about 1.5 weeks. Friendly experience.