Paul
GBMissing Puzzle Pieces, no Service. Simple; I’m missing a puzzle piece from my purchase. I contacted them twice now, a 2 week ordeal. They keep telling me that they don’t see my order under my email address nor name BUT I have the damn confirmation e-mail AND shipping notice as proof. I emailed them both - crickets!!! Do not order from this company!!! They will ship incomplete puzzles, and then never look back.
Frederik
DKReliable and fast Fast response to the order with shipping 2 workdays after ordering. Order arrived in 18 days to Denmark, Europe, just as stated on the website, and that's even with the package going through customs. Everything arrived in pristine condition, and the puzzle is challenging as hoped. I really like all the unordinary pieces making you smile when you pick up a special piece. The only slight disadvantage was the tracking of the package which still is not updated since it arrived to customs in Denmark, but everything else worked perfectly :)
Lim
BNFalls short on Quality but Great Customer Service Really love the design and pattern of 'The Starry Night' puzzle. However, they came with white specks where the colours chipped around the edges and this was evident on almost every puzzle piece. The puzzles were also quite dusty probably due to the nature of its material but at their given price point, I think they could have done a better job. Edit: I was contacted by their friendly staff and was given a new box of 'The Starry Night' puzzle. There are still some chips but very tiny and a lot less noticeable than before. Greatly appreciate their efforts.
Margaret Ordoubadian
GBIt was not good It was not good. I never received my order. Margaret Ordoubadian 1925 Memorial Blvd. Apt. 123 Murfreesboro TN 37129
Michelle Bellville
GBUnique and fun wood puzzles I am a huge fan of puzzles I can put together and hang as wall art. These are sturdy and well suited for hanging. I love the unusual pieces and the hidden shapes as well. The reasons I did not give this 5 stars is because the puzzle does give off a strange odor when you are putting it together, I had one puzzle where the picture was poor quality due to widespread scratches, and the adhesive backing is not user friendly and not strong enough to feel comfortable hanging. I used puzzle glue instead. I would definitely purchase again!