Beautiful puzzles Beautiful puzzles. I ordered several to give as gifts. I just wish there had been a slip of paper with the puzzle name inside each bag, as the fridge magnets with the puzzle images included in the packaging was not attached to its matching puzzle, so it took a while to go through all the puzzles, to look at the pieces, to work out which photo belonged to which puzzle.

I love the puzzles!! I love the puzzles!!! as puzzle addict, I like trying new puzzles, and those can be extremely challenging. I really like the shapes and the special pieces. Some are easy (like the Michelangelo one, or Joconde) and some are devilishly hard (the most difficult so far: Venus). The company seems to be starting, so the shipment is really less than optimal: in the end, I feel like I'm not supporting the puzzle guys, but the shipment company and the German customs. It's really annoying knowing that Kyiv is quite close. I wish them all the best and hope they can solve this shipment issue. The bags are also somewhat loosely closed when they arrive: it's easy to lose pieces. One star less because of that.

Happy Camper! I'm a repeat customer. First time ordering was an 11 on a scale of 1 to 10 for easiness and satisfaction of the product. This time I knew the website skipped a step in my order for the personalized puzzle. But I continued my order anyways. Not even a day later I was emailed to ask for a picture and they sent me a preview of the puzzle before making it not even 2 days after the original order placement. They made sure it was exactly what I wanted. Super friendly and helpful. Now my order is being processed and I can not wait to get them!!

Falls short on Quality but Great Customer Service Really love the design and pattern of 'The Starry Night' puzzle. However, they came with white specks where the colours chipped around the edges and this was evident on almost every puzzle piece. The puzzles were also quite dusty probably due to the nature of its material but at their given price point, I think they could have done a better job. Edit: I was contacted by their friendly staff and was given a new box of 'The Starry Night' puzzle. There are still some chips but very tiny and a lot less noticeable than before. Greatly appreciate their efforts.

Overall great! (UPDATED) (Update below) Overall the puzzle is great. However, some of the pieces are laser cut so small that little ends have broken off from transport alone. Also some of the pieces have white corners as if the image didn't stick during fabrication. UPDATE: Puzzleup had great customer service. After this review they had reached out to rectify the situation. They sent us a new puzzle which was much better printing quality and the little white corners were no more.