Overall great! (UPDATED) (Update below) Overall the puzzle is great. However, some of the pieces are laser cut so small that little ends have broken off from transport alone. Also some of the pieces have white corners as if the image didn't stick during fabrication. UPDATE: Puzzleup had great customer service. After this review they had reached out to rectify the situation. They sent us a new puzzle which was much better printing quality and the little white corners were no more.

Took my money but never receive produces I ordered 4 puzzles for Christmas presents. The company billed my Visa but never sent an email confirmation or the puzzles. I contacted the company via email and they told me they never heard of me or the numbers I gave them on my Visa acct.

Beautiful puzzles Beautiful puzzles. I ordered several to give as gifts. I just wish there had been a slip of paper with the puzzle name inside each bag, as the fridge magnets with the puzzle images included in the packaging was not attached to its matching puzzle, so it took a while to go through all the puzzles, to look at the pieces, to work out which photo belonged to which puzzle.

i think it was way over wraped it toke… i think it was way over wraped it toke me 20 minite to open it then i had to deal with the noddle in the bag that was su with white wire i couldn t see toke an other 10 minutes lol. it s funny your pacaging look ecolo when you get rid of all the wrapping and tapes and more wraping then nececary just use the box tape it so it cant open then put a sticker on it with the address this is more plasticc then i use in a year. the only mondel of the puzzle is 10 cm diameter a bigger one would have been nice. the puzzle look really nice and complicated my dad is going to love it good thing he didn t have to go tru the wrapping lol

Reliable and fast Fast response to the order with shipping 2 workdays after ordering. Order arrived in 18 days to Denmark, Europe, just as stated on the website, and that's even with the package going through customs. Everything arrived in pristine condition, and the puzzle is challenging as hoped. I really like all the unordinary pieces making you smile when you pick up a special piece. The only slight disadvantage was the tracking of the package which still is not updated since it arrived to customs in Denmark, but everything else worked perfectly :)