Puzzleup

Ozerna Street, 08200, Irpin', Ukraine
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3.35
Based on 20 Reviews

5

40.00%

4

20.00%

3

5.00%

2

5.00%

1

30.00%
About Puzzleup

We’re PuzzleUp — a family-owned brand of unique jigsaw puzzles from Kyiv, Ukraine. In our family everyone loves doing puzzles, playing board games and spending time with each other. So we decided to create the ultimate Wooden Puzzle that will bring a new spark of love for jigsaw puzzles to your home and bring the whole family together! These amazing Jigsaw Puzzles will blow your mind with uniquely shaped pieces and beautiful high-quality prints — an amazing game for grown-ups that will capture your attention for the longest time.

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Pam Irwin
GB

Took my money but never receive produces I ordered 4 puzzles for Christmas presents. The company billed my Visa but never sent an email confirmation or the puzzles. I contacted the company via email and they told me they never heard of me or the numbers I gave them on my Visa acct.

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David
GB

Wouldn't Accept Returns The puzzles looked nice in the pictures, but it was hard to tell how big the pieces were or thin they were. The site didn't list the size of the pieces. The pieces themselves are tiny and thin and free-floating, they don't snap together or stay in place. Then we were not able to return them for any refund as they were far too small for my elderly father to put together. We bought them thinking that it had a small number of pieces and would be rather larger pieces. Wasn't what we were looking for.

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Robert
CA

Overall great! (UPDATED) (Update below) Overall the puzzle is great. However, some of the pieces are laser cut so small that little ends have broken off from transport alone. Also some of the pieces have white corners as if the image didn't stick during fabrication. UPDATE: Puzzleup had great customer service. After this review they had reached out to rectify the situation. They sent us a new puzzle which was much better printing quality and the little white corners were no more.

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Lim
BN

Falls short on Quality but Great Customer Service Really love the design and pattern of 'The Starry Night' puzzle. However, they came with white specks where the colours chipped around the edges and this was evident on almost every puzzle piece. The puzzles were also quite dusty probably due to the nature of its material but at their given price point, I think they could have done a better job. Edit: I was contacted by their friendly staff and was given a new box of 'The Starry Night' puzzle. There are still some chips but very tiny and a lot less noticeable than before. Greatly appreciate their efforts.

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Christian Meyer
GB

Great little company with impressive… Great little company with impressive products! I own multiple of their puzzles, and enjoy doing them. They are a bit more challenging than traditional cardboard ones, which I appreciate.

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