Overall great! (UPDATED) (Update below) Overall the puzzle is great. However, some of the pieces are laser cut so small that little ends have broken off from transport alone. Also some of the pieces have white corners as if the image didn't stick during fabrication. UPDATE: Puzzleup had great customer service. After this review they had reached out to rectify the situation. They sent us a new puzzle which was much better printing quality and the little white corners were no more.

Falls short on Quality but Great Customer Service Really love the design and pattern of 'The Starry Night' puzzle. However, they came with white specks where the colours chipped around the edges and this was evident on almost every puzzle piece. The puzzles were also quite dusty probably due to the nature of its material but at their given price point, I think they could have done a better job. Edit: I was contacted by their friendly staff and was given a new box of 'The Starry Night' puzzle. There are still some chips but very tiny and a lot less noticeable than before. Greatly appreciate their efforts.

Took my money but never receive produces I ordered 4 puzzles for Christmas presents. The company billed my Visa but never sent an email confirmation or the puzzles. I contacted the company via email and they told me they never heard of me or the numbers I gave them on my Visa acct.

Great little company with impressive… Great little company with impressive products! I own multiple of their puzzles, and enjoy doing them. They are a bit more challenging than traditional cardboard ones, which I appreciate.

I bought a personalized small puzzle… I bought a personalized small puzzle and i love it. These puzzles are so special and unique. Most importantly, i had some issues with customs fees that i had to pay to clear the parcel (i bought it from Italy) and the customer service from puzzleup was quick and very helpful in responding. They even decided to compensate me for the full amount of the fee, although not their fault. 100% recommended from every side.