DO NOT ORDER FROM THIS COMPANY. DO NOT ORDER FROM THIS COMPANY. I ordered three puzzles - 1 for myself and 2 as gifts. My puzzle was missing a piece and another puzzle had a broken piece. The 3rd puzzle was fine. I contacted their customer support and was told that I would hear back from them within 24 hours. Three emails later, I contacted my bank and had them stop payment for the puzzles. Still no response to date.

Wouldn't Accept Returns The puzzles looked nice in the pictures, but it was hard to tell how big the pieces were or thin they were. The site didn't list the size of the pieces. The pieces themselves are tiny and thin and free-floating, they don't snap together or stay in place. Then we were not able to return them for any refund as they were far too small for my elderly father to put together. We bought them thinking that it had a small number of pieces and would be rather larger pieces. Wasn't what we were looking for.

Everything went well with the order and… Everything went well with the order and it even arrived quickly!:) the only issue is that when picking up the order I had to pay a large amount due to customs issues, of which I was never informed that it could happen.:|

Happy Camper! I'm a repeat customer. First time ordering was an 11 on a scale of 1 to 10 for easiness and satisfaction of the product. This time I knew the website skipped a step in my order for the personalized puzzle. But I continued my order anyways. Not even a day later I was emailed to ask for a picture and they sent me a preview of the puzzle before making it not even 2 days after the original order placement. They made sure it was exactly what I wanted. Super friendly and helpful. Now my order is being processed and I can not wait to get them!!

Excellent addictive puzzles Excellent service, postage a little pricey but well worth it. I've now ordered six puzzles - they're addictive and I'll be ordering more. 🥰