Puzzleup

Ozerna Street, 08200, Irpin', Ukraine
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3.35
Based on 20 Reviews

5

40.00%

4

20.00%

3

5.00%

2

5.00%

1

30.00%
About Puzzleup

We’re PuzzleUp — a family-owned brand of unique jigsaw puzzles from Kyiv, Ukraine. In our family everyone loves doing puzzles, playing board games and spending time with each other. So we decided to create the ultimate Wooden Puzzle that will bring a new spark of love for jigsaw puzzles to your home and bring the whole family together! These amazing Jigsaw Puzzles will blow your mind with uniquely shaped pieces and beautiful high-quality prints — an amazing game for grown-ups that will capture your attention for the longest time.

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Lim
BN

Falls short on Quality but Great Customer Service Really love the design and pattern of 'The Starry Night' puzzle. However, they came with white specks where the colours chipped around the edges and this was evident on almost every puzzle piece. The puzzles were also quite dusty probably due to the nature of its material but at their given price point, I think they could have done a better job. Edit: I was contacted by their friendly staff and was given a new box of 'The Starry Night' puzzle. There are still some chips but very tiny and a lot less noticeable than before. Greatly appreciate their efforts.

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Robert
CA

Overall great! (UPDATED) (Update below) Overall the puzzle is great. However, some of the pieces are laser cut so small that little ends have broken off from transport alone. Also some of the pieces have white corners as if the image didn't stick during fabrication. UPDATE: Puzzleup had great customer service. After this review they had reached out to rectify the situation. They sent us a new puzzle which was much better printing quality and the little white corners were no more.

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Michelle Bellville
GB

Unique and fun wood puzzles I am a huge fan of puzzles I can put together and hang as wall art. These are sturdy and well suited for hanging. I love the unusual pieces and the hidden shapes as well. The reasons I did not give this 5 stars is because the puzzle does give off a strange odor when you are putting it together, I had one puzzle where the picture was poor quality due to widespread scratches, and the adhesive backing is not user friendly and not strong enough to feel comfortable hanging. I used puzzle glue instead. I would definitely purchase again!

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Patricia McIntyre
GB

DO NOT ORDER FROM THIS COMPANY. DO NOT ORDER FROM THIS COMPANY. I ordered three puzzles - 1 for myself and 2 as gifts. My puzzle was missing a piece and another puzzle had a broken piece. The 3rd puzzle was fine. I contacted their customer support and was told that I would hear back from them within 24 hours. Three emails later, I contacted my bank and had them stop payment for the puzzles. Still no response to date.

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Devin
GB

Super quick delivery and the puzzle… Super quick delivery and the puzzle looks great. These terrific puzzles come from the Ukraine and are going fast. Help this great company by giving them your support!

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