Falls short on Quality but Great Customer Service Really love the design and pattern of 'The Starry Night' puzzle. However, they came with white specks where the colours chipped around the edges and this was evident on almost every puzzle piece. The puzzles were also quite dusty probably due to the nature of its material but at their given price point, I think they could have done a better job. Edit: I was contacted by their friendly staff and was given a new box of 'The Starry Night' puzzle. There are still some chips but very tiny and a lot less noticeable than before. Greatly appreciate their efforts.

Great little company with impressive… Great little company with impressive products! I own multiple of their puzzles, and enjoy doing them. They are a bit more challenging than traditional cardboard ones, which I appreciate.

Unique and fun wood puzzles I am a huge fan of puzzles I can put together and hang as wall art. These are sturdy and well suited for hanging. I love the unusual pieces and the hidden shapes as well. The reasons I did not give this 5 stars is because the puzzle does give off a strange odor when you are putting it together, I had one puzzle where the picture was poor quality due to widespread scratches, and the adhesive backing is not user friendly and not strong enough to feel comfortable hanging. I used puzzle glue instead. I would definitely purchase again!

I bought a personalized small puzzle… I bought a personalized small puzzle and i love it. These puzzles are so special and unique. Most importantly, i had some issues with customs fees that i had to pay to clear the parcel (i bought it from Italy) and the customer service from puzzleup was quick and very helpful in responding. They even decided to compensate me for the full amount of the fee, although not their fault. 100% recommended from every side.

Happy Camper! I'm a repeat customer. First time ordering was an 11 on a scale of 1 to 10 for easiness and satisfaction of the product. This time I knew the website skipped a step in my order for the personalized puzzle. But I continued my order anyways. Not even a day later I was emailed to ask for a picture and they sent me a preview of the puzzle before making it not even 2 days after the original order placement. They made sure it was exactly what I wanted. Super friendly and helpful. Now my order is being processed and I can not wait to get them!!