Tabatha
GBFRAUDSTERS! DO NOT BUY!!!! FRAUDSTERS. DO NOT BUY!!!! Chinese company. Terrible customer service. I bought from them and the day after I was refunded with no explanation as to why. I sent multiple daily messages and when they eventually did get in touch, they explained that the package had been lost in the post. How could it be lost when it hadn't even been dispatched and I'd literally just bought the item!? They then had the cheek to ask me to re order and they'd send me a new set! Complete and utter fraudsters. Please don't buy anything from them. They just want your money!!!!
Joyce lr
GBThey went beyond service They went beyond service, shirt was too small they sent larger one for free Thanks for making my Xmas gift for my grandson wonderful
mle...
GBLate arrival but workable resolution I ordered a Godzilla costume for my son for Halloween this year from this company because the delivery date was stated as falling between October 22-24. I kept track of the shipping status which was very vague and didn’t actually tell the location but rather the vendor that received it, date and time. It still hadn’t arrived by the 29th so I purchased another costume at twice the cost from Amazon with rushed shipping as it didn't qualify for prime delivery. By the time the costume did arrive it was too late to use for Halloween. I did contact the company to cancel my order prior to arrival and got no response but once it did get delivered I re-contacted them and asked for a full refund plus the company to cover shipping costs. The company is based out of China. They came back with a counter offer very quickly in response, with a very workable and understanding tone, of keeping the costume due to high shipping costs and a $20 compensation, which I accepted. I do not plan to order anything from this company again but appreciated their response.
Consumer
GBPoor Quality Ordered a kids Spider-Man bathing suit. First, it’s not even a bathing suit, it’s a cheaply made body suit and it non refundable and not exchangeable. Very poor quality. Definitely got ripped off and will never order again from this site! Be careful!
Christine Faust
GBLove them! First of all, super cute merchandise. We had a few hiccups with shipping especially since things are so crazy right now. Customer Service was right on it and extremely helpful! I was even given a credit for merchandise that was not received by a certain date which really was out of their control. Ultimately the merchandise got here, the kids absolutely loved it and it was a big hit! I will definitely be buying more stuff from them and recommending them to others…