Quick fix We received our first order of pack packs and realized that one of them was not what we had ordered. Per the order transaction, this was my error. After speaking with the company, they graciously mailed the correct one we needed asap, free of charge! My son is so happy and loves his replacement!

Love them! First of all, super cute merchandise. We had a few hiccups with shipping especially since things are so crazy right now. Customer Service was right on it and extremely helpful! I was even given a credit for merchandise that was not received by a certain date which really was out of their control. Ultimately the merchandise got here, the kids absolutely loved it and it was a big hit! I will definitely be buying more stuff from them and recommending them to others…

Too small The purchase it self was a really long time coming. Then when it finally came the item was smaller then described. I have to return it. I saw another item that I like. However, it took nearly a month to receive this one. So no thanks. Dorothy

My grandson he loved his outfit very… My grandson he loved his outfit very good quality I looking forward to doing business with mayoulove in the future. I will highly recommend your company to my friends thank you again great service

Late arrival but workable resolution I ordered a Godzilla costume for my son for Halloween this year from this company because the delivery date was stated as falling between October 22-24. I kept track of the shipping status which was very vague and didn’t actually tell the location but rather the vendor that received it, date and time. It still hadn’t arrived by the 29th so I purchased another costume at twice the cost from Amazon with rushed shipping as it didn't qualify for prime delivery. By the time the costume did arrive it was too late to use for Halloween. I did contact the company to cancel my order prior to arrival and got no response but once it did get delivered I re-contacted them and asked for a full refund plus the company to cover shipping costs. The company is based out of China. They came back with a counter offer very quickly in response, with a very workable and understanding tone, of keeping the costume due to high shipping costs and a $20 compensation, which I accepted. I do not plan to order anything from this company again but appreciated their response.