Consumer
GBPoor Quality Ordered a kids Spider-Man bathing suit. First, it’s not even a bathing suit, it’s a cheaply made body suit and it non refundable and not exchangeable. Very poor quality. Definitely got ripped off and will never order again from this site! Be careful!
Nadine cimoch
GBVery honest and caring customer… Very honest and caring customer service.made sure we were satisfies w our purchase. Will buy from them again and do recommend as a reputable merchant
mle...
GBLate arrival but workable resolution I ordered a Godzilla costume for my son for Halloween this year from this company because the delivery date was stated as falling between October 22-24. I kept track of the shipping status which was very vague and didn’t actually tell the location but rather the vendor that received it, date and time. It still hadn’t arrived by the 29th so I purchased another costume at twice the cost from Amazon with rushed shipping as it didn't qualify for prime delivery. By the time the costume did arrive it was too late to use for Halloween. I did contact the company to cancel my order prior to arrival and got no response but once it did get delivered I re-contacted them and asked for a full refund plus the company to cover shipping costs. The company is based out of China. They came back with a counter offer very quickly in response, with a very workable and understanding tone, of keeping the costume due to high shipping costs and a $20 compensation, which I accepted. I do not plan to order anything from this company again but appreciated their response.
Jesus is lord
GBThey are scammers I bought a jacket for… They are scammers I bought a jacket for my grandson and they sent a purple ugly dress and they have no contact number !!!! I will be disputing this charge you won’t get my money you freakin scammers
Cyndi
GBamazing customer service My son received a Christmas gift from here that was too small. They replaced the gift with a bigger size at no charge and shipped it directly to him. He loves the outfit and we couldn't be happier with the service. Thank you for making a 10yr old boys day.