Too small The purchase it self was a really long time coming. Then when it finally came the item was smaller then described. I have to return it. I saw another item that I like. However, it took nearly a month to receive this one. So no thanks. Dorothy

Late arrival but workable resolution I ordered a Godzilla costume for my son for Halloween this year from this company because the delivery date was stated as falling between October 22-24. I kept track of the shipping status which was very vague and didn’t actually tell the location but rather the vendor that received it, date and time. It still hadn’t arrived by the 29th so I purchased another costume at twice the cost from Amazon with rushed shipping as it didn't qualify for prime delivery. By the time the costume did arrive it was too late to use for Halloween. I did contact the company to cancel my order prior to arrival and got no response but once it did get delivered I re-contacted them and asked for a full refund plus the company to cover shipping costs. The company is based out of China. They came back with a counter offer very quickly in response, with a very workable and understanding tone, of keeping the costume due to high shipping costs and a $20 compensation, which I accepted. I do not plan to order anything from this company again but appreciated their response.

They are scammers I bought a jacket for… They are scammers I bought a jacket for my grandson and they sent a purple ugly dress and they have no contact number !!!! I will be disputing this charge you won’t get my money you freakin scammers

Love them! First of all, super cute merchandise. We had a few hiccups with shipping especially since things are so crazy right now. Customer Service was right on it and extremely helpful! I was even given a credit for merchandise that was not received by a certain date which really was out of their control. Ultimately the merchandise got here, the kids absolutely loved it and it was a big hit! I will definitely be buying more stuff from them and recommending them to others…

Amazing customer service and prompt… Amazing customer service and prompt response. I accidentally ordered the wrong set and I emailed right away. I received an answer almost immediately and they confirmed it would be no problem to fix the order. Amazing service and my daughter loves her backpack set!!!