DO NOT BUY - Will not refund orders they cancel Had 2 pre-orders from Dec 2022 and Jan 2023. In Aug 2023 I was "refunded" for the Jan 2023 order by the company cancelling that and Dec 2022 was indicated as "shipped". Refund never arrived and neither did "shipped" order. Sent email in Oct 2023. Company did not respond to any emails sent (checked all email folders). Contacted them through Instagram with no forward progress. Submitted complaint with Better Business Bureau. Finally got responses on Instagram. Was told to submit a request for payment through PayPal. I did that and now after 2 weeks and no repayment they've ghosted me on And still no email responses. Their website has been down since Oct when I tried to get tracking number for "shipped" order. I'm not the only person this has happened to from this company. I CAN NOT recommend doing any business with a company that does not communicate

This is my worst shopping experience… This is my worst shopping experience ever. I pre-ordered something and it's been 5 months and I still haven't received it. Emails, texts, and Instagram calls got no response. Customer service is super bad. I advise everyone not to pre-order or buy from their home. Things whose price is higher than the market price are not worth consumers to consume.

SCAM BUSINESS Horrible customer service 9 emails and countless calls. Their voicemail box has been full for the 3 months I have been calling, and as for Emails I have received one reply. It was a automated response that didn't answer the where is my order question at all. i have also reached out thru Facebook ZERO luck i am disputing the charge and moving on DO NOT GET SCAMED BY THIS SITE.

What an over the top pleasure to do… What an over the top pleasure to do business with. Planning on returning and buying more soon and one day visiting the physical store too.

Thief’s!! Becareful Thief’s!!! They have not replied back to my emails, messages via Instagram regarding an order I placed back in December. They kept saying that the order was in progress and suddenly it wasn’t available when I pre-ordered. I paid over $300 and they have not refunded me and are ignoring my messages!! I won’t stop until I get my money back! I work hard for my money and you won’t keep it!!! Beware!! You keep blocking my comments and I will keep posting until you refund my money!!! They keep blocking me from commenting on Facebook and Instagram because they are thief’s!!