Shipped pretty quick overall but phone… Shipped pretty quick overall but phone support didn’t get me anywhere when I had a question. Sent them an email and about a day later got a super nice response! Very good company to do business with

Thief’s!! Becareful Thief’s!!! They have not replied back to my emails, messages via Instagram regarding an order I placed back in December. They kept saying that the order was in progress and suddenly it wasn’t available when I pre-ordered. I paid over $300 and they have not refunded me and are ignoring my messages!! I won’t stop until I get my money back! I work hard for my money and you won’t keep it!!! Beware!! You keep blocking my comments and I will keep posting until you refund my money!!! They keep blocking me from commenting on Facebook and Instagram because they are thief’s!!

Order was never sent Order was never sent, no response from email. Only way to communicate is through Instagram. They created a shipping label that never shipped and refused a refund. Please don’t spend your time or money here!

Fantastic ordering experience Fantastic ordering experience! Delivery took a while but when I contacted them they assured me it was normal because I had a pre order… DUH! So yeah, advice: check if you have a pre order so you aren’t me thinking the order was lost in the mail or something. Hope to be able to visit the store one day soon! I’ll be in Virginia for vacation in three weeks so…

The store is laid out with 2 rooms one… The store is laid out with 2 rooms one room being the main section with around 150 premium selections and the other room with a bit more of the easily affordable stuff. Learned a LOT on my visit and am super impressed by the miniature models they sell here. Planning on returning next week and following the restocks as they come.