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Trustify360 - Default Title

Tomiking

250 N. Otterdale Road, 23113, Midlothian, United States

http://www.tomiking.com

Visit this site

2.65

Based on 20 Reviews

35.00%

5.00%

0.00%

55.00%

About Tomiking

Virginia's first die-cast only hobby shop specializing in rare and sought after model cars and trucks. (With an affinity for Tomica Limited Vintage!) While most of our selection is 1/64 scale, we do offer on occasion larger models. We sell primarily online but our showroom is open in accordance to our hours listed (check our social media @TomiKing.DieCast on Facebook and Instagram to confirm the hours) for general shopping and enjoying our variety of models offered.

Contact Info

http://www.tomiking.com
250 N. Otterdale Road, 23113, Midlothian, United States
[email protected]

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Shipped pretty quick overall but phone… Shipped pretty quick overall but phone support didn’t get me anywhere when I had a question. Sent them an email and about a day later got a super nice response! Very good company to do business with

DO NOT BUY - Will not refund orders they cancel Had 2 pre-orders from Dec 2022 and Jan 2023. In Aug 2023 I was "refunded" for the Jan 2023 order by the company cancelling that and Dec 2022 was indicated as "shipped". Refund never arrived and neither did "shipped" order. Sent email in Oct 2023. Company did not respond to any emails sent (checked all email folders). Contacted them through Instagram with no forward progress. Submitted complaint with Better Business Bureau. Finally got responses on Instagram. Was told to submit a request for payment through PayPal. I did that and now after 2 weeks and no repayment they've ghosted me on And still no email responses. Their website has been down since Oct when I tried to get tracking number for "shipped" order. I'm not the only person this has happened to from this company. I CAN NOT recommend doing any business with a company that does not communicate

This is my worst shopping experience… This is my worst shopping experience ever. I pre-ordered something and it's been 5 months and I still haven't received it. Emails, texts, and Instagram calls got no response. Customer service is super bad. I advise everyone not to pre-order or buy from their home. Things whose price is higher than the market price are not worth consumers to consume.

Excellent customer service Excellent customer service. Shipped pretty fast but the post took almost a week when it got to my town not TomiKing fault but I was worried for bit. Model quality is next level

Avoid at all costs I ordered 12/13/22, the original ETA was delivery by Christmas. Christmas came and went, no shipment and no update. I reached out several times, no response. When I finally got a response they told me to keep waiting, so I did. Finally in 5/11/23 they told me they couldnt fulfill the order, after half a year of waiting. I requested a refund. It is now 8/10/23 with no refund and I've followed up on the refund 10+ times and they do not respond. Avoid at all costs, this seems like a scam. Receipt #1172-1349

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Tomiking

http://www.tomiking.com

About Tomiking

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Contact Info

Dunham F

MONTANA

- samingrow

Jesper Bruce

Jsn Tng