Fantastic ordering experience Fantastic ordering experience! Delivery took a while but when I contacted them they assured me it was normal because I had a pre order… DUH! So yeah, advice: check if you have a pre order so you aren’t me thinking the order was lost in the mail or something. Hope to be able to visit the store one day soon! I’ll be in Virginia for vacation in three weeks so…

The store is laid out with 2 rooms one… The store is laid out with 2 rooms one room being the main section with around 150 premium selections and the other room with a bit more of the easily affordable stuff. Learned a LOT on my visit and am super impressed by the miniature models they sell here. Planning on returning next week and following the restocks as they come.

DO NOT BUY - Will not refund orders they cancel Had 2 pre-orders from Dec 2022 and Jan 2023. In Aug 2023 I was "refunded" for the Jan 2023 order by the company cancelling that and Dec 2022 was indicated as "shipped". Refund never arrived and neither did "shipped" order. Sent email in Oct 2023. Company did not respond to any emails sent (checked all email folders). Contacted them through Instagram with no forward progress. Submitted complaint with Better Business Bureau. Finally got responses on Instagram. Was told to submit a request for payment through PayPal. I did that and now after 2 weeks and no repayment they've ghosted me on And still no email responses. Their website has been down since Oct when I tried to get tracking number for "shipped" order. I'm not the only person this has happened to from this company. I CAN NOT recommend doing any business with a company that does not communicate

Ordered 10 weeks ago. Never received item. Refund issued. Placed an order September 21, 2022. It’s now December and I have not received the item. Attempted to contact seller multiple times. No response. Nothing. Buyers Beware! Edit: updated the rating. Supposedly my order got overlooked. Requested a refund and received it.

What an over the top pleasure to do… What an over the top pleasure to do business with. Planning on returning and buying more soon and one day visiting the physical store too.