MONTANA
GBDO NOT BUY - Will not refund orders they cancel Had 2 pre-orders from Dec 2022 and Jan 2023. In Aug 2023 I was "refunded" for the Jan 2023 order by the company cancelling that and Dec 2022 was indicated as "shipped". Refund never arrived and neither did "shipped" order. Sent email in Oct 2023. Company did not respond to any emails sent (checked all email folders). Contacted them through Instagram with no forward progress. Submitted complaint with Better Business Bureau. Finally got responses on Instagram. Was told to submit a request for payment through PayPal. I did that and now after 2 weeks and no repayment they've ghosted me on And still no email responses. Their website has been down since Oct when I tried to get tracking number for "shipped" order. I'm not the only person this has happened to from this company. I CAN NOT recommend doing any business with a company that does not communicate
Jesper Bruce
GBExcellent customer service Excellent customer service. Shipped pretty fast but the post took almost a week when it got to my town not TomiKing fault but I was worried for bit. Model quality is next level
Cynthia Meow
GBDo not support them I preordered four cars off their website back in October 2022 . It listed on their site that their stock would arrive in November 2022, so I purchased these as Christmas gifts. Now it’s May and I never got the cars, no emails, no updates. I email them and got ghosted the first time. Second email they told me they would issue me a refund but it’s been a month now and I still haven’t gotten my money back. Do not ever purchase from them. So disappointed.
Erich Arrow
GBThe store is laid out with 2 rooms one… The store is laid out with 2 rooms one room being the main section with around 150 premium selections and the other room with a bit more of the easily affordable stuff. Learned a LOT on my visit and am super impressed by the miniature models they sell here. Planning on returning next week and following the restocks as they come.
Erick Garcia
GBThe only complaints this company gets… The only complaints this company gets is from impatient people who pre order. Look, every other review is excellent. Just actually read that it’s a pre order and wait. I’ve gotten all of mine.