DO NOT BUY - Will not refund orders they cancel Had 2 pre-orders from Dec 2022 and Jan 2023. In Aug 2023 I was "refunded" for the Jan 2023 order by the company cancelling that and Dec 2022 was indicated as "shipped". Refund never arrived and neither did "shipped" order. Sent email in Oct 2023. Company did not respond to any emails sent (checked all email folders). Contacted them through Instagram with no forward progress. Submitted complaint with Better Business Bureau. Finally got responses on Instagram. Was told to submit a request for payment through PayPal. I did that and now after 2 weeks and no repayment they've ghosted me on And still no email responses. Their website has been down since Oct when I tried to get tracking number for "shipped" order. I'm not the only person this has happened to from this company. I CAN NOT recommend doing any business with a company that does not communicate

SCAM SCAM. Just a warning to all, they have you pre-order so far in advance that its difficult to dispute with your credit card and then they don't deliver and ignore you. I've been trying to get my Nov 22' order and they wont respond to me. Order #4373. Don't waste your money. They instantly blocked me on facebook so no one could see my warning to others. They lie, cheat, and steal but don't care. They take advantage and have no integrity or conscience. I hope if there is anyone good in that company, they get out and live decently.

The only complaints this company gets… The only complaints this company gets is from impatient people who pre order. Look, every other review is excellent. Just actually read that it’s a pre order and wait. I’ve gotten all of mine.

This is my worst shopping experience… This is my worst shopping experience ever. I pre-ordered something and it's been 5 months and I still haven't received it. Emails, texts, and Instagram calls got no response. Customer service is super bad. I advise everyone not to pre-order or buy from their home. Things whose price is higher than the market price are not worth consumers to consume.

Fantastic ordering experience Fantastic ordering experience! Delivery took a while but when I contacted them they assured me it was normal because I had a pre order… DUH! So yeah, advice: check if you have a pre order so you aren’t me thinking the order was lost in the mail or something. Hope to be able to visit the store one day soon! I’ll be in Virginia for vacation in three weeks so…