This company is basically a scam This company is basically a scam. They sell you a broken product and won’t do anything about it even with proof it was an error in production and not an error in your part. That is terrible customer service. I will be telling everyone I know not to purchase from this terrible company.

Overcharged and ripped off. Overcharged and ripped off. Purchased an item at $31 99 Discovered later it was retailed at $19.99 elsewhere. The company refused to accept a return. Shocking service.

So well made I got a stuffed husky for my birthday, he is really well made, he always sits upright, but is still really fluffy and soft. I bring him everywhere and always have loved him. When I look on the website, I see so many great stuffed animals.

Waste of money I bought F.A.O Schwarz 753-Piece Build-A-Coaster Playset-753 piece set for my 9 year boy grandson . The instruction manual is very difficult to follow even for an adult. The construction is fragile and is NOT WORKING as suggested. It was a TOTAL WASTE OF MONEY.

CHRISTMAS RUINED December the 11, I went into FAO in Rockefeller Center. I worked 3 jobs during fall and winter of 2022 to give my kids a nice Christmas. Here we are January 13, no gifts still for my children. They actually mailed a hair barrette. One hair barrette and the rest of the order is “lost.” Back and forth thru emails and long waits. I will NEVER purchase another gift here again. This was hard earned money, and I don’t have it to replace the gifts. So upset and sad at the callous way they treated me. Never again!