Awful firm to deal with Dont want to give any stars the vaccuum is no better than a childs toy no delivery note included. Really hard to get in touch with . Customer service absolutely awful they want proof ive sent it back. They should put documents in with their products as proof. Absolutely got to be the worse scam company ever. Offered me 40% off right away so they know their products are useless. Now its going to cost me money to send their tat back. Please dont use them you will be sorry

Amazon UK selling it with incomparable reflector. Bought from Amazon UK for my daughter iPad but when arrived found the reflector is not compatible with it needed a replacement. On there website found out it will be replaced free of cost as it’s a known issue. Followed all instructions for request the replacement and got reply quickly but it has never arrived. Finally after 3 weeks they said it only replaced in the USA and can not be replaced in the UK. Very very disappointed..and it reflects the reviews as well.

Ordered a case for my Osmo 3 months… Ordered a case for my Osmo 3 months ago. Still hasn’t shipped. Keep getting fobbed off and being pushed towards cancelling the order so they avoid having to honour their own 30% discount code. Terrible ongoing shopping experience.

The concept is good The concept is good, however, in their attempt to generate revenue off of parents they have made the product unnecessarily complicated to use with multiple apps clunky user interfaces, and the need to subscribe sign up over and over again. I attempted to set everything up used it once and never wanted to deal with it again. Could be a good product but need to design it as a system.

This company charged my card but never sent the product nor a confirmation of the order. This company charged my card but never sent an order confirmation, nor a tracking number, nor the product that was due to arrive ahead of a trip. When I try to call the CS # it is constantly busy.