worst customer service ever! worst customer service ever! I ordered Osmo Play on 16th of September. Today is the 29th of Oktober and Osmo still has not arrived. I sent an email, but no anser. Birthday of my daughter has gone. Will they send Osmo untill christmas? I don't know, they do not communicate - exept sending loads of Newsletters.

PlayOsmo giving you parental peace of mind PlayOsmo 𝘬𝘦𝘦𝘱𝘪𝘯𝘨 𝘮𝘺 𝘤𝘰𝘧𝘧𝘦𝘦 𝘸𝘢𝘳𝘮 𝘴𝘪𝘯𝘤𝘦 𝘋𝘦𝘤𝘦𝘮𝘣𝘦𝘳 2020 Last Christmas, Santa brought my daughter the 𝗢𝘀𝗺𝗼 𝗟𝗶𝘁𝘁𝗹𝗲 𝗚𝗲𝗻𝗶𝘂𝘀 𝗦𝘁𝗮𝗿𝘁𝗲𝗿 𝗞𝗶𝘁 + 𝗘𝗮𝗿𝗹𝘆 𝗠𝗮𝘁𝗵 𝗔𝗱𝘃𝗲𝗻𝘁𝘂𝗿𝗲. Over this last year, we've added to our collection, with a couple Design Studio games (Mickey & friends, and Disney Princesses), to unleash the inner Artist by kick-starting her creativity. She thinks she's playing a game, but truthfully she's learning and growing with Osmo, now that's the real gift! Not to mention, it has given Momma a little Parental peace of mind (& quiet)! With 100% certainty, I can tell you the Easter Bunny, Tooth Fairy and Santa will all be generous with a few new Osmo gifts this year as well!

I wish I'd seen these reviews before… I wish I'd seen these reviews before buying their stick hoover. I went by other reviews, which were clearly fake. No one returning my emails for return. I'm stuck with a really useless product. Took ages to arrive from China. Scam seems to be the word.

Ordered a case for my Osmo 3 months… Ordered a case for my Osmo 3 months ago. Still hasn’t shipped. Keep getting fobbed off and being pushed towards cancelling the order so they avoid having to honour their own 30% discount code. Terrible ongoing shopping experience.

What a sham What a sham, bought a stick vacuum, absolute piece of rubbish. Requested a refund as the product that arrived has no relation to what was described on their site. Complete waste of money and their customer service team has stopped replying.