This company charged my card but never sent the product nor a confirmation of the order. This company charged my card but never sent an order confirmation, nor a tracking number, nor the product that was due to arrive ahead of a trip. When I try to call the CS # it is constantly busy.

Awful firm to deal with Dont want to give any stars the vaccuum is no better than a childs toy no delivery note included. Really hard to get in touch with . Customer service absolutely awful they want proof ive sent it back. They should put documents in with their products as proof. Absolutely got to be the worse scam company ever. Offered me 40% off right away so they know their products are useless. Now its going to cost me money to send their tat back. Please dont use them you will be sorry

If there was a minius star I would have… If there was a minius star I would have chosen that. What a rip off? Did not even work a little bit. Should have flush 200 dollar down the toilet…. Do not buy pano colour blind glasses it is a scam they don’t work all u can’t see put them everything is pink… such a disappointment

Ordered a case for my Osmo 3 months… Ordered a case for my Osmo 3 months ago. Still hasn’t shipped. Keep getting fobbed off and being pushed towards cancelling the order so they avoid having to honour their own 30% discount code. Terrible ongoing shopping experience.

worst customer service ever! worst customer service ever! I ordered Osmo Play on 16th of September. Today is the 29th of Oktober and Osmo still has not arrived. I sent an email, but no anser. Birthday of my daughter has gone. Will they send Osmo untill christmas? I don't know, they do not communicate - exept sending loads of Newsletters.