Amazon UK selling it with incomparable reflector. Bought from Amazon UK for my daughter iPad but when arrived found the reflector is not compatible with it needed a replacement. On there website found out it will be replaced free of cost as it’s a known issue. Followed all instructions for request the replacement and got reply quickly but it has never arrived. Finally after 3 weeks they said it only replaced in the USA and can not be replaced in the UK. Very very disappointed..and it reflects the reviews as well.

Ordered a case for my Osmo 3 months… Ordered a case for my Osmo 3 months ago. Still hasn’t shipped. Keep getting fobbed off and being pushed towards cancelling the order so they avoid having to honour their own 30% discount code. Terrible ongoing shopping experience.

I wish I'd seen these reviews before… I wish I'd seen these reviews before buying their stick hoover. I went by other reviews, which were clearly fake. No one returning my emails for return. I'm stuck with a really useless product. Took ages to arrive from China. Scam seems to be the word.

To many marketing emails I like the games for my 6 year old but the constant emails trying to sell more products is getting really old . No matter how many times I unsubscribe they keep coming everyday multiple times . I will never buy anything else from this company if they can’t respect your wishes

worst customer service ever! worst customer service ever! I ordered Osmo Play on 16th of September. Today is the 29th of Oktober and Osmo still has not arrived. I sent an email, but no anser. Birthday of my daughter has gone. Will they send Osmo untill christmas? I don't know, they do not communicate - exept sending loads of Newsletters.