This company charged my card but never sent the product nor a confirmation of the order. This company charged my card but never sent an order confirmation, nor a tracking number, nor the product that was due to arrive ahead of a trip. When I try to call the CS # it is constantly busy.

Poorly translated Poorly translated. Huge mistakes in French in the pronunciation or other bugs that make no sense. The idea is great but seeing the price I really find it unacceptable that it contains such Language errors. Also the fact that you have to log in to update each apps from osmo world is time consuming for no reason. Could you work on the existing apps rather than developing more that require parents to buy new tools ?

The concept is good The concept is good, however, in their attempt to generate revenue off of parents they have made the product unnecessarily complicated to use with multiple apps clunky user interfaces, and the need to subscribe sign up over and over again. I attempted to set everything up used it once and never wanted to deal with it again. Could be a good product but need to design it as a system.

To many marketing emails I like the games for my 6 year old but the constant emails trying to sell more products is getting really old . No matter how many times I unsubscribe they keep coming everyday multiple times . I will never buy anything else from this company if they can’t respect your wishes

worst customer service ever! worst customer service ever! I ordered Osmo Play on 16th of September. Today is the 29th of Oktober and Osmo still has not arrived. I sent an email, but no anser. Birthday of my daughter has gone. Will they send Osmo untill christmas? I don't know, they do not communicate - exept sending loads of Newsletters.