Awful firm to deal with Dont want to give any stars the vaccuum is no better than a childs toy no delivery note included. Really hard to get in touch with . Customer service absolutely awful they want proof ive sent it back. They should put documents in with their products as proof. Absolutely got to be the worse scam company ever. Offered me 40% off right away so they know their products are useless. Now its going to cost me money to send their tat back. Please dont use them you will be sorry

Ordered a case for my Osmo 3 months… Ordered a case for my Osmo 3 months ago. Still hasn’t shipped. Keep getting fobbed off and being pushed towards cancelling the order so they avoid having to honour their own 30% discount code. Terrible ongoing shopping experience.

Amazon UK selling it with incomparable reflector. Bought from Amazon UK for my daughter iPad but when arrived found the reflector is not compatible with it needed a replacement. On there website found out it will be replaced free of cost as it’s a known issue. Followed all instructions for request the replacement and got reply quickly but it has never arrived. Finally after 3 weeks they said it only replaced in the USA and can not be replaced in the UK. Very very disappointed..and it reflects the reviews as well.

I wish I'd seen these reviews before… I wish I'd seen these reviews before buying their stick hoover. I went by other reviews, which were clearly fake. No one returning my emails for return. I'm stuck with a really useless product. Took ages to arrive from China. Scam seems to be the word.

Poorly translated Poorly translated. Huge mistakes in French in the pronunciation or other bugs that make no sense. The idea is great but seeing the price I really find it unacceptable that it contains such Language errors. Also the fact that you have to log in to update each apps from osmo world is time consuming for no reason. Could you work on the existing apps rather than developing more that require parents to buy new tools ?