I wish I'd seen these reviews before… I wish I'd seen these reviews before buying their stick hoover. I went by other reviews, which were clearly fake. No one returning my emails for return. I'm stuck with a really useless product. Took ages to arrive from China. Scam seems to be the word.

STAY CLEAR STAY CLEAR - TOTAL SCAMMERS ordered a cordless vacuum and got sent a corded one. when i emailed in a complaint, they tried to tell me that corded is better and want charge me for sending it back - a kids toy would be better

worst customer service ever! worst customer service ever! I ordered Osmo Play on 16th of September. Today is the 29th of Oktober and Osmo still has not arrived. I sent an email, but no anser. Birthday of my daughter has gone. Will they send Osmo untill christmas? I don't know, they do not communicate - exept sending loads of Newsletters.

Not worth the money or headache Osmo was great. The games were fun and we invested quite a bit of money in additional games and apps, and they've all stopped working. I spent MONTHS working with support immediately after buying the additional apps and nothing worked. Now even the basic letters and number games the base comes with won't work. My 6 yr old is so disappointed and so are we.

Ordered a case for my Osmo 3 months… Ordered a case for my Osmo 3 months ago. Still hasn’t shipped. Keep getting fobbed off and being pushed towards cancelling the order so they avoid having to honour their own 30% discount code. Terrible ongoing shopping experience.