SAV
GBWorst E-store so far on my experience Bought a Highchair for my daughter and never got a tracking number and when I called 3 weeks after my purchase they had no record what so ever on why my product hadn't been shipped. I had to call the manufacturer directly (which only took me 2 minutes) to find out what they couldn't solve in 4 days Won't use this store anymore!
Fawn Lane
GBCould care less about the customer I bought a pillow and when I received it it was flat and not at all what I was looking for. I called to return it and they told me that they would not take the return because I took it out of the plastic. So I paid $70 for nothing. There was only one woman in customer service and she had no supervisor to speak to and did not care that the product did not function as it was advertised.
Lucy
GBFalse advertising The stroller and supposed matching car seat cover I ordered did not come in the pattern pictured in the image and when I complained about it. it was considered as "buyers remorse" and I had to pay for the return shipping. Now I am empty handed and am out $25. Very poor customer service.
Misty Jessee
GBWorst customer service If I could give a zero stars I would. I ordered a Today's Mom Cozy Cuddler Pregnancy Pillow (that was $50) from this company and when I received it I realized it was nothing that I had expected! It was flat, canvas like material (which is going to be hot), and did I mention super flat?!!! I ordered a different one from another company with intentions on sending this back. When I called I was informed that this item is not returnable. WHATTTT?!!! Ok, so my bad for missing that line but what isn't returnable these days? I didn't even use it! When I asked to speak to someone above her (several times) I was denied saying there isn't anyone else. Who doesn't have a boss or a supervisor? She refused to give me any kind of credit, discount, or anything for another item. She was rude and acted like it was my fault. I will NEVER order from this site again! Customer service is really going down hill and online services need a little more care! If you like these pillows there are other sites and companies to order from!
Europort
GBGreat Experience! I purchased a foam chair for my 4 year old nephew and had an excellent shopping experience! I called the Babyage customer service line and they helped me find EXACTLY what I was looking for. I will absolutely be ordering from them again!