They scammed me!!! They scammed me, I pre-ordered a diamond collection Wednesday. Suppose to have been shipped beginning of Feb. So a few weeks ago. And I've been messaging them. First few times were days apart, giving them time to respond. But nothing. I started messaging them more frequently still being polite. And its been almost 3 weeks no response at all. No customer service number to call. Just email. DON'T TRUST THEM!!!

Customer Service is Non Existent! Would avoid at all cost! I rarely write reviews, especially bad ones because I usually give small businesses the benefit of the doubt. However, this company has been extremely bad and unprofessional in their customer service response. I pre-ordered a Halo Funko Pop pack from this company back in December 2021. Four months have passed by and I have not receive one update from them so I contacted their customer support and a representative told me the item will be shipped by end of April 2022. End of May 2022 comes and I did not hear anything from them or receive any shipment. I emailed them multiple times but received no response so I had to file a claim with my bank. Balyot then had the audacity to refute against the claim tell my bank that they issue 100% refunds to customer (which they advertised on their website). So I reached back out to them to request a refund and still have no got back a reply nor have I received my items... so I guess I will have to continue with my bank dispute. This company customer service is a joke. Would recommend to avoid them since the hassle and stress to deal with filing bank claims and attempting multiple times to emailing their customer service and getting no response back is not worth it. Please spend the extra dollar and order from a reputable company such as Entertainment Earth and Toywiz instead.

scammer order one piece funko order one piece funko 27 Jan 2023 it was USD 379 never arrived till now already email and dm instagram but no response

STAY THE BLEEP AWAY FOLKS Stay away from these people folks. Just ordered about 300 dollars worth of stuff. Initially I just wanted to cancel 2 items, I reached out to them in timely manner giving them at least a week to respond but to no avail. I've reached out to them via email and instagram, no response. Stay away people. Stay away. Now im wondering if I will even get my stuff.

Customer service won't respond Says on website that you can cancel a pre order for any reason. But they never respond to email requests. I have emailed them multiple times and after a few months i have not gotten a response. Seems like either a scam or ran by people who don't understand how to run a business properly. Either way avoid at all costs. It's almost been a whole year since I placed my order with no information from them and them not responding to my cancelation request.