Still no items. I ordered my items on October 31. It's been paid for since that day and I still haven't received it. I have emailed them like 7 times with not even a reply. I wanted my items for Christmas and I won't even get them. At this point I just want my money back and I can't even get anyone to answer me.

They refuse to give me a tracking number They refuse to give me a tracking number after asking multiple times. There only answer is be patient your package is on its way.

Basically Stole Money If I could give them a zero, I would. Ordered a Puppy Bowl t-shirt back in January. Was told it was on backorder for up to three months. By July, I told them to cancel the order and refund me because it wasn't shipped out. No response. I noticed the store had been removed from the website. I'm trying to dispute this claim with my bank, but because the payment was "authorized" they are trying to reverse this dispute. So, basically, Discovery stole money from me.

Missing item in order I ordered a Great White tank top and Great White shark logo coffee mug from the Discovery Store prior to Shark Week. I only received the tank top. I emailed their customer service to let them know I did not receive the mug with my order. They sent me a tracking number to show my order was delivered. Again, I emailed them that I only received the tank top. They replied that the mug was delivered also. I replied that it was not and that is why I'm writing this review. I will NEVER buy from them again. If you can't own up to your mistakes, you shouldn't be in business. And BTW - their ladies tanks run small. Better size up. :(

They take forever to ship their products It is a good company but if you make a mistake like I did and buy something off their website it will take weeks before you get it.