Missing item in order I ordered a Great White tank top and Great White shark logo coffee mug from the Discovery Store prior to Shark Week. I only received the tank top. I emailed their customer service to let them know I did not receive the mug with my order. They sent me a tracking number to show my order was delivered. Again, I emailed them that I only received the tank top. They replied that the mug was delivered also. I replied that it was not and that is why I'm writing this review. I will NEVER buy from them again. If you can't own up to your mistakes, you shouldn't be in business. And BTW - their ladies tanks run small. Better size up. :(

a 5 star rating is NOT enough rather than write a "review" i will express my review by sending my thanks andgratitude to all the staf and freelancers at discovery for all that you present, i have yet to watch a program that i have swapped channels in the middle of.

Best channel in the world Always something on discovery that will catch your attention. Simply put A must Watch.

Almost a Month and Still No Sweatshirt Almost a month and still no sweatshirt. I email. They email back telling me to give them a few days and I get nothing. I guess I will have to dispute the charge. It’s so unfortunate and unexpected. Their television shows are on point and their website is just terrible.

Cannot be trusted at all, scam? This appears to be a scam or a company with no regard to customers, i ordered and they said 2-3 weeks delivery. 6 weeks later i complained and robot-like they said you have to wait for 2-3 weeks, and now 10 weeks after they have stopped responding to my emails requesting a refund and have deleted my order from their website. I will be taking action via their payment gateway.