Missing item in order I ordered a Great White tank top and Great White shark logo coffee mug from the Discovery Store prior to Shark Week. I only received the tank top. I emailed their customer service to let them know I did not receive the mug with my order. They sent me a tracking number to show my order was delivered. Again, I emailed them that I only received the tank top. They replied that the mug was delivered also. I replied that it was not and that is why I'm writing this review. I will NEVER buy from them again. If you can't own up to your mistakes, you shouldn't be in business. And BTW - their ladies tanks run small. Better size up. :(

Complete ripoff I ordered merchandise from the Motor Trend store. Over two weeks after they claim it was mailed to me I still have not received anything. Despite them charging my card the day the order was placed, they have been unwilling to replace my order, issue a refund, or try to track down the package. They have stolen my money and refuse to do anything to fix the situation.

5 stars only! Its one of the best channels out there. Entertaining, educational, just observing the views makes you happy. I recommend!

They take forever to ship their products It is a good company but if you make a mistake like I did and buy something off their website it will take weeks before you get it.

Almost a Month and Still No Sweatshirt Almost a month and still no sweatshirt. I email. They email back telling me to give them a few days and I get nothing. I guess I will have to dispute the charge. It’s so unfortunate and unexpected. Their television shows are on point and their website is just terrible.