Missing item in order I ordered a Great White tank top and Great White shark logo coffee mug from the Discovery Store prior to Shark Week. I only received the tank top. I emailed their customer service to let them know I did not receive the mug with my order. They sent me a tracking number to show my order was delivered. Again, I emailed them that I only received the tank top. They replied that the mug was delivered also. I replied that it was not and that is why I'm writing this review. I will NEVER buy from them again. If you can't own up to your mistakes, you shouldn't be in business. And BTW - their ladies tanks run small. Better size up. :(

5 stars only! Its one of the best channels out there. Entertaining, educational, just observing the views makes you happy. I recommend!

Still no items. I ordered my items on October 31. It's been paid for since that day and I still haven't received it. I have emailed them like 7 times with not even a reply. I wanted my items for Christmas and I won't even get them. At this point I just want my money back and I can't even get anyone to answer me.

I ordered a sweatshirt as a Christmas… I ordered a sweatshirt as a Christmas gift on 11/26, a full month before Christmas. It costs $50.49 with shipping. They charged my card, I got a confirmation email. I also received an email from a random site called 'Shop' saying Track you order from Discovery Store. I registered and logged in, no order history. So I so back to my order email. I see they have a phone number and email. I called, text email, nothing for 2 weeks. I think this website is a scam. Says it's The Discovery Store is operated and powered by The Wildflower Group.

Basically Stole Money If I could give them a zero, I would. Ordered a Puppy Bowl t-shirt back in January. Was told it was on backorder for up to three months. By July, I told them to cancel the order and refund me because it wasn't shipped out. No response. I noticed the store had been removed from the website. I'm trying to dispute this claim with my bank, but because the payment was "authorized" they are trying to reverse this dispute. So, basically, Discovery stole money from me.