I placed an order from BUY.com but it… I placed an order from BUY.com but it was from SLOW MOOSE a seller on this site.I paid on the 30th November only to be told today I wont get it.I now have to wait on a refund to try and get my grandson another xmas present???I am so angry I will never buy from BUY.com again as it is their responsibility as to they are allowing to sell on this site!I've issued a case through paypal but now I have to wait on my refund PLEASE AVOID AT ALL COSTS!

Awful company Awful company. I ordered some toys on 11th December that never arrived. It is now 27th December and the tracking link says it’s not even out for delivery. I complained and also heard nothing back.

BEWARE- THESE ARE ROGUE TRADERS BEWARE - THESE ARE CON MERCHANTS WHO TAKE YOUR MONEY BUT DON'T DELIVER YOUR GOODS

Do not buy anything from this company! This company is shocking. They don't deserve any stars. I wouldn't trust buying anything..as when you do,it doesn't even work! The box came damaged like it's been sat in the warehouse for months. Sent it back over three weeks ago and still havnt received my refund. Apparently they havnt received it yet! Now ignoring my messages. DONT BUY ANYTHING FROM THIS SITE AS YOU WONT GET YOUR MONEY BACK IF ITS FAULTY.

Won’t refund me for a product I never… Won’t refund me for a product I never received!!! No telephone number and their chat not doesn’t work. They just robbed me of £100 avoid at all costs!!!