I placed an order in August and I have… I placed an order in August and I have yet to receive anything. I've been sending emails to customer service and all the have are excuses. They claim Covid19 has delayed shipments but that is rediculous as other American online shipments have made it to my door in a timely manor. Stay away from this company!

Don't pre-order or buy anything with them I pre-order at Megalopolis toys online store for the total price of 112.08 US dollar a couple of action figures from the collection Madballs Premium DNA. The figures supposed to be released and shipped during the spring of 2021, which never happened. I contacted the store and they didn't answer just sent an automatic email message blaming Covid-19 as excuse for their lack of compromise to answer or work correctly. At this point reading all the complaints, it seems this place is a fraudulent businesses thus I don't think they will ship any product. Don't ever trust them or to Premium DNA toys, they seem to be the same.

I placed an order on 8/2 for some in… I placed an order on 8/2 for some in stock items. I was charged immediately. Two weeks later with no update, I emailed them asking for a status. They responded with a story about covid delays, which I accepted. Mid-September, they told me the issues were resolved, and all back orders would be filled within two weeks. As of 10/2, the items I ordered are no longer listed on their website, and I am still empty handed. Horrible company scamming people out of their money, and hoping you forget about it so they don't have to give a refund.

Ordered worth 176$. No product or refund received I placed an order in August and I have yet to receive anything. It's over an year now !! I've been sending emails to customer service and all the have are excuses or no replies . Order Amount - 176 USD !! NEVER BUY ANYTHING FROM THEM

The wooorst... I placed an order almost 3 months ago they keep claiming will ship the next month but never does. Cant get customer service to email or answer phone. Use any other company but this. Never order from these scammers.