Delay after delay, excuse after excuse... I ordered in JUL 2020 and they have kept my money tied up since. Lots of false promises from "customer service" and now in late Feb 2021, they're saying it's not going to ship and will issue a refund. Well good that I finally get my money back, but the items I ordered cannot be found anymore.

I paid off my partial.lypayment plan… I paid off my partial.ly payment plan almost two weeks ago. I have not received a tracking number nor a response to multiple emails. Like some other reviewers prior to this experience I would have given them 5 stars for service, communication,quality and quick shipping. I don't know what happened. It is very disappointing.

Shambles If you asked me before June I would of happily given them 5 stars. However that was before they have taken thousands of my dollars and not shipped the goods. Then when I asked for my money back because of waiting 3 months and counting they refuse as its against their refund policy to refund in stock items! Hero to Zero.

Don't pre-order or buy anything with them I pre-order at Megalopolis toys online store for the total price of 112.08 US dollar a couple of action figures from the collection Madballs Premium DNA. The figures supposed to be released and shipped during the spring of 2021, which never happened. I contacted the store and they didn't answer just sent an automatic email message blaming Covid-19 as excuse for their lack of compromise to answer or work correctly. At this point reading all the complaints, it seems this place is a fraudulent businesses thus I don't think they will ship any product. Don't ever trust them or to Premium DNA toys, they seem to be the same.

DONT ORDER FROM THEM I have been very annoyed by this company recently. I tried making an order with them, but I've been barely able to hear from them via email. I tried cancelling my order, but their website is a mess and I've been unable to login into my account. I even tried changing my password, but even that doesn't work. I would NOT RECOMMEND THIS COMPANY. They've been nothing but difficult for the past year my order has been pending!! I'm still trying to cancel my order but they've been very difficult in that process!!