I would give them zero but it's not an… (UPDATE!!). After I posted my initial review, I was contacted by an officer of the company and had my issue resolved amicably. ****I would give them zero but it's not an option. I purchased in-stock items over 3 weeks ago and keep getting a "covid has slowed us down" canned email in response. Since they have not shipped the product I requested a refund and they refused to do it and said they would only do it if they shipped it then I paid to return it THEN charge me a restocking fee on top of that. DO NOT SHOP WITH THEM. THEY ARE CROOKS AND SHOULD NEVER BE USED.

DONT ORDER FROM THEM I have been very annoyed by this company recently. I tried making an order with them, but I've been barely able to hear from them via email. I tried cancelling my order, but their website is a mess and I've been unable to login into my account. I even tried changing my password, but even that doesn't work. I would NOT RECOMMEND THIS COMPANY. They've been nothing but difficult for the past year my order has been pending!! I'm still trying to cancel my order but they've been very difficult in that process!!

Ordered worth 176$. No product or refund received I placed an order in August and I have yet to receive anything. It's over an year now !! I've been sending emails to customer service and all the have are excuses or no replies . Order Amount - 176 USD !! NEVER BUY ANYTHING FROM THEM

Fraudsters Fraudsters! They are taking money for items they do not have, this is wire fraud. We have contacted the states Attorney General and they are beginning to investigate these felonious criminals. Enough!

Was a decent toy store Terrible store. There was a time when Megalopolis.toys could had been great but that has passed. After the store updated its information I doubt Megalopolis is going to ship their previous orders. Now the store is mostly pre-orders even for things that have been released. They blame everything on covid-19 but the terrible way the company was ran is not thanks to covid. The company managers didn't update their product adequately. Shipping was mishandled which caused it to lose rapport with customers and it might be too late. If somehow this company survives this fiasco it will take a very long time to recover. I for one would not be doing business anytime soon. I have made purchases but don't want to risk paying for something I'm never going to receive.