I will never buy from Megalopolis again The worst, waited weeks for a supposedly in-stock 'hot off the truck' item before I inquired on the status by email only to be strung along for weeks with no option for a refund. Finally after publicly shaming them on social media someone magically made time to get in touch with me and after another week was issued a refund. I was luckier than most to finally get a refund (though it was a huge hassle) I think mainly because I posted on social media and they couldn't sweep it under the rug. I will never buy from Megalopolis again, their BBB and Trust Pilot reviews speak for themselves. Buyer beware.

This is a terrible company This is a terrible company. They will immediately take your money but never ship your items. They also don't give refunds. I have an order that was never fulfilled and never refunded. Simple thieves. Don't do business with them. I hope others were able to get their money back.

Delay after delay, excuse after excuse... I ordered in JUL 2020 and they have kept my money tied up since. Lots of false promises from "customer service" and now in late Feb 2021, they're saying it's not going to ship and will issue a refund. Well good that I finally get my money back, but the items I ordered cannot be found anymore.

Do not trust Megalopolis Toys!! Ordered a few things from them on August and charged my credit account on the same day. I never received any package, so I decided to cancel it. This time they're giving me the run around, when I asked for a refund. First they say wait 10-15 business days for it to process. So, 15 business days go by and no refund. When I contacted them about it, now their saying there's an error in the system and that my refund wont go through. They keep playing games! I've heard somewhere that there's a lawsuit happening, if anyone has any information please share it! I would like to participate.

Shambles If you asked me before June I would of happily given them 5 stars. However that was before they have taken thousands of my dollars and not shipped the goods. Then when I asked for my money back because of waiting 3 months and counting they refuse as its against their refund policy to refund in stock items! Hero to Zero.