No shipment, no refund for my last year order worth 176 USD. Dont buy Never. I repeat. NEVER buy from them. I made a purchase for 176 USD in Aug 2020, no shipment no refund yet. I'm typing this on Dec.3.2021. Same pasted template every time, we are working on it if you keep sending us emails we will block you. I let my hard earned money go, authorities must look into this.

I would give them zero but it's not an… (UPDATE!!). After I posted my initial review, I was contacted by an officer of the company and had my issue resolved amicably. ****I would give them zero but it's not an option. I purchased in-stock items over 3 weeks ago and keep getting a "covid has slowed us down" canned email in response. Since they have not shipped the product I requested a refund and they refused to do it and said they would only do it if they shipped it then I paid to return it THEN charge me a restocking fee on top of that. DO NOT SHOP WITH THEM. THEY ARE CROOKS AND SHOULD NEVER BE USED.

Same issue as everyone else on this… Same issue as everyone else on this site. Ordered in august still not received. Asked for refund, told me not possible. Keep emailing for updates and they respond a week later saying that it will get sent out within 2 weeks. 3-4 weeks later and still no updates. Don’t deal with them. Iv obviously been scammed and I’m in contact with my bank and financial ombudsman for further help

Don't pre-order or buy anything with them I pre-order at Megalopolis toys online store for the total price of 112.08 US dollar a couple of action figures from the collection Madballs Premium DNA. The figures supposed to be released and shipped during the spring of 2021, which never happened. I contacted the store and they didn't answer just sent an automatic email message blaming Covid-19 as excuse for their lack of compromise to answer or work correctly. At this point reading all the complaints, it seems this place is a fraudulent businesses thus I don't think they will ship any product. Don't ever trust them or to Premium DNA toys, they seem to be the same.

Was a decent toy store Terrible store. There was a time when Megalopolis.toys could had been great but that has passed. After the store updated its information I doubt Megalopolis is going to ship their previous orders. Now the store is mostly pre-orders even for things that have been released. They blame everything on covid-19 but the terrible way the company was ran is not thanks to covid. The company managers didn't update their product adequately. Shipping was mishandled which caused it to lose rapport with customers and it might be too late. If somehow this company survives this fiasco it will take a very long time to recover. I for one would not be doing business anytime soon. I have made purchases but don't want to risk paying for something I'm never going to receive.