TM Garrington
GBFraudsters Fraudsters! They are taking money for items they do not have, this is wire fraud. We have contacted the states Attorney General and they are beginning to investigate these felonious criminals. Enough!
Mario
CAI placed an order in August and I have… I placed an order in August and I have yet to receive anything. I've been sending emails to customer service and all the have are excuses. They claim Covid19 has delayed shipments but that is rediculous as other American online shipments have made it to my door in a timely manor. Stay away from this company!
peter o
GBPoor customer service If I could give this company a zero I would. I made an order 3 months ago on in-stock items and still have not received my item. I have contacted customer service 3 times. They just give me a generic response with promises of doing better- only to wait another month without my package. When I ask for a refund they said they don't do refunds on in-stock items. I told them if the items are in-stock then why haven't they sent it? There are plenty of toy companies that have great customer service. I would highly recommend using another company that respects their customers. As an adult collector it's more of a principle thing. Do yourself a favor and don't give megalopolis your business because you may never get the item that you purchased.
Derek Klein
GBI placed an order on 8/2 for some in… I placed an order on 8/2 for some in stock items. I was charged immediately. Two weeks later with no update, I emailed them asking for a status. They responded with a story about covid delays, which I accepted. Mid-September, they told me the issues were resolved, and all back orders would be filled within two weeks. As of 10/2, the items I ordered are no longer listed on their website, and I am still empty handed. Horrible company scamming people out of their money, and hoping you forget about it so they don't have to give a refund.
Jonny Ramshaw
GBSame issue as everyone else on this… Same issue as everyone else on this site. Ordered in august still not received. Asked for refund, told me not possible. Keep emailing for updates and they respond a week later saying that it will get sent out within 2 weeks. 3-4 weeks later and still no updates. Don’t deal with them. Iv obviously been scammed and I’m in contact with my bank and financial ombudsman for further help