Awful service Awful service. Purchased from them in August, it's December, still nothing. Sent several emails with several responses of "sorry for the delay", blaming the COVID-19 pandemic for the issues. It doesn't take 4 MONTHS to ship something.

Do not trust Megalopolis Toys!! Ordered a few things from them on August and charged my credit account on the same day. I never received any package, so I decided to cancel it. This time they're giving me the run around, when I asked for a refund. First they say wait 10-15 business days for it to process. So, 15 business days go by and no refund. When I contacted them about it, now their saying there's an error in the system and that my refund wont go through. They keep playing games! I've heard somewhere that there's a lawsuit happening, if anyone has any information please share it! I would like to participate.

Don't pre-order or buy anything with them I pre-order at Megalopolis toys online store for the total price of 112.08 US dollar a couple of action figures from the collection Madballs Premium DNA. The figures supposed to be released and shipped during the spring of 2021, which never happened. I contacted the store and they didn't answer just sent an automatic email message blaming Covid-19 as excuse for their lack of compromise to answer or work correctly. At this point reading all the complaints, it seems this place is a fraudulent businesses thus I don't think they will ship any product. Don't ever trust them or to Premium DNA toys, they seem to be the same.

This is a terrible company This is a terrible company. They will immediately take your money but never ship your items. They also don't give refunds. I have an order that was never fulfilled and never refunded. Simple thieves. Don't do business with them. I hope others were able to get their money back.

I placed an order in August and I have… I placed an order in August and I have yet to receive anything. I've been sending emails to customer service and all the have are excuses. They claim Covid19 has delayed shipments but that is rediculous as other American online shipments have made it to my door in a timely manor. Stay away from this company!