I placed an order in August and I have… I placed an order in August and I have yet to receive anything. I've been sending emails to customer service and all the have are excuses. They claim Covid19 has delayed shipments but that is rediculous as other American online shipments have made it to my door in a timely manor. Stay away from this company!

I placed an order on 8/2 for some in… I placed an order on 8/2 for some in stock items. I was charged immediately. Two weeks later with no update, I emailed them asking for a status. They responded with a story about covid delays, which I accepted. Mid-September, they told me the issues were resolved, and all back orders would be filled within two weeks. As of 10/2, the items I ordered are no longer listed on their website, and I am still empty handed. Horrible company scamming people out of their money, and hoping you forget about it so they don't have to give a refund.

I will never buy from Megalopolis again The worst, waited weeks for a supposedly in-stock 'hot off the truck' item before I inquired on the status by email only to be strung along for weeks with no option for a refund. Finally after publicly shaming them on social media someone magically made time to get in touch with me and after another week was issued a refund. I was luckier than most to finally get a refund (though it was a huge hassle) I think mainly because I posted on social media and they couldn't sweep it under the rug. I will never buy from Megalopolis again, their BBB and Trust Pilot reviews speak for themselves. Buyer beware.

Was a decent toy store Terrible store. There was a time when Megalopolis.toys could had been great but that has passed. After the store updated its information I doubt Megalopolis is going to ship their previous orders. Now the store is mostly pre-orders even for things that have been released. They blame everything on covid-19 but the terrible way the company was ran is not thanks to covid. The company managers didn't update their product adequately. Shipping was mishandled which caused it to lose rapport with customers and it might be too late. If somehow this company survives this fiasco it will take a very long time to recover. I for one would not be doing business anytime soon. I have made purchases but don't want to risk paying for something I'm never going to receive.

Fraudsters Fraudsters! They are taking money for items they do not have, this is wire fraud. We have contacted the states Attorney General and they are beginning to investigate these felonious criminals. Enough!