No shipment, no refund for my last year order worth 176 USD. Dont buy Never. I repeat. NEVER buy from them. I made a purchase for 176 USD in Aug 2020, no shipment no refund yet. I'm typing this on Dec.3.2021. Same pasted template every time, we are working on it if you keep sending us emails we will block you. I let my hard earned money go, authorities must look into this.

Shambles If you asked me before June I would of happily given them 5 stars. However that was before they have taken thousands of my dollars and not shipped the goods. Then when I asked for my money back because of waiting 3 months and counting they refuse as its against their refund policy to refund in stock items! Hero to Zero.

Poor customer service If I could give this company a zero I would. I made an order 3 months ago on in-stock items and still have not received my item. I have contacted customer service 3 times. They just give me a generic response with promises of doing better- only to wait another month without my package. When I ask for a refund they said they don't do refunds on in-stock items. I told them if the items are in-stock then why haven't they sent it? There are plenty of toy companies that have great customer service. I would highly recommend using another company that respects their customers. As an adult collector it's more of a principle thing. Do yourself a favor and don't give megalopolis your business because you may never get the item that you purchased.

Awful service Awful service. Purchased from them in August, it's December, still nothing. Sent several emails with several responses of "sorry for the delay", blaming the COVID-19 pandemic for the issues. It doesn't take 4 MONTHS to ship something.

Delay after delay, excuse after excuse... I ordered in JUL 2020 and they have kept my money tied up since. Lots of false promises from "customer service" and now in late Feb 2021, they're saying it's not going to ship and will issue a refund. Well good that I finally get my money back, but the items I ordered cannot be found anymore.