TERRIBLE TERRIBLE! I ordered some 25th Anniversary G.I. Joe figures about a month or two ago & was charged, but have not received my purchase & have had no confirmation email or anything despite my card being charged! Once again, their phone line is busy...you can't email them because it doesn't go through when you submit it (says you have to go back & fix something). No professionalism whatsoever. I probably will not see my purchase. The Better Business Bereau should be notified.

steer clear after searching the internet for 2 days for a hard to find action figure, i finally find it on toydorks.com. i was so excited and i ordered it on January 2. i'm still waiting for it on January 19. left 2 emails, got no response. i'm very aggravated & after already telling my nephew that it's on it's way, he will be so disappointed (that's the worst part). i'm pretty sure i'm not going to get my order, yet i still wait for the mailman....waiting and hoping...

Un-believable! Same as I'd heard. Nice Web-site, lots of items, after ordering and being charged(quickly) I waited a little over a week, E-mailed THEM about order status, twice. Three or four days past, and I got notification that the item was out of stock. In a few days the item was available/in stock again, but for 40% more than was originally listed.

says they have in stock but then when you order turns out they dont have I have ordered from them on 2 different occasions for a total of 3 figures. Both times I ordered figures that on the website says they were in stock and i get a confirmation email of my order. I check back a couple days later and the items I bought are sold out. They kept my order pending for 7 days. Thankfully they refunded my money but they have poor customer service. Never notified me that they never had the items in stock and when they finally replied to my emails they never apologized for the mistake on they're part.

Highly not recommended Needless to say much of the negative reviews hold water as I had a very similar experience where there was a lack of communication and they were out of stock of the items that were listed as available on their site. I made a purchase and immediately receive the receipt for the charged to my card but weeks later never got any other communication despite my emails and persistent phone calls that I left voicemails with. Almost a month had passed and I had heard nothing and have seen nothing and had to take a dispute up with my credit card company. It's clearly evident that whoever runs this business has something else going on because their site is not a priority to them in any way whatsoever and I'm almost under the impression that this is a one-man show. Basically I would steer away from this site despite their very attractive display of product. You may end up wasting your time such as I did.