Randy White
CANo way to communicate with them Placed an order for DC Universe Series 17 (which clearly states is in stock). Said it would ship in 5-7 days. Nothing has shipped. I've received no notification, no follow-up email, nothing. The Contact Us form does not work and their "phone number" is busy every time I call. Right now, this place screams "scam site". Order confirmation also provides no information on how to contact them.
Rev. Drew
GBUn-believable! Same as I'd heard. Nice Web-site, lots of items, after ordering and being charged(quickly) I waited a little over a week, E-mailed THEM about order status, twice. Three or four days past, and I got notification that the item was out of stock. In a few days the item was available/in stock again, but for 40% more than was originally listed.
Jeff Blake
CATotal Blemish This site is a complete joke. I ordered a product listed as 'in stock' and according to their site policy, it would ship within 1-3 days. It's been over 2 weeks and I'm still waiting, and what's worse, they have made no attempts whatsoever to respond to any of my e-mails. Very disappointing.... for all that is kind and holy, please steer clear from this sham site, or you may be facing the same debacle. Had to open a paypal claim...waiting to get a refund.
Dylan Austin
CATERRIBLE TERRIBLE! I ordered some 25th Anniversary G.I. Joe figures about a month or two ago & was charged, but have not received my purchase & have had no confirmation email or anything despite my card being charged! Once again, their phone line is busy...you can't email them because it doesn't go through when you submit it (says you have to go back & fix something). No professionalism whatsoever. I probably will not see my purchase. The Better Business Bereau should be notified.
Steven
GBsays they have in stock but then when you order turns out they dont have I have ordered from them on 2 different occasions for a total of 3 figures. Both times I ordered figures that on the website says they were in stock and i get a confirmation email of my order. I check back a couple days later and the items I bought are sold out. They kept my order pending for 7 days. Thankfully they refunded my money but they have poor customer service. Never notified me that they never had the items in stock and when they finally replied to my emails they never apologized for the mistake on they're part.