Vivid Seats

Chicago, United States
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3.95
Based on 20 Reviews

5

65.00%

4

10.00%

3

0.00%

2

5.00%

1

20.00%
About Vivid Seats

Vivid Seats is a full-service marketplace that facilitates transactions between fans looking to buy or resell tickets to their favorite sports, concerts, and theater events. We were founded on a passion for live events and a mission to improve and simplify the ticket-purchasing experience, which means we’re committed to helping you find tickets quickly and safely, so you can focus on what matters: enjoying your event. Is Vivid Seats Legit? Vivid Seats offers a premium shopping experience and the industry’s best ticket prices. Our superior relationships with trusted sellers give you an unmatched selection of tickets to the hottest and most exclusive events around the world. And we don’t stop there; we invest in technology to keep our costs low, and pass the savings on to you. Thanks to this commitment, our ticket prices average lower than those found on any other full-service marketplace. In our commitment to your safety, we keep all of your personal information secure and back every order with our 100% Buyer Guarantee. Meanwhile, our industry-leading, in-house customer service team is available seven days a week to answer any questions, and ensure you have the best ticket-buying experience possible.

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Jason Boyd
GB

I purchased tickets 4/28/24 and paid… I purchased tickets 4/28/24 and paid for instant transfer. They sent me 1 email saying my order was placed, then another email labeled "immediate action required" That said my order was confirmed and tickets delivered. This email told me any 3 of these other REAL TICKET COMPANIES will send me the actual tickets and I would have to sign up and make another account with them. Right then I knew this was a BS company. So 3 days pass and I don't receive my "instant delivery" tickets I paid for and I decide to cancel. I call and they refuse to give a refund because transaction has already been confirmed on their end. They still have 19 days to resell these tickets but they want to help me resell them so they can double down on fees on some BS tickets WHO KNOWS IF THEY EVEN EXIST?!?! GTFOH This company can go smoke a D

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Michelle
GB

Travel light- credit or debit card and your ID Organized, section 103 were good seats, the vibe was positive and fun. Quick and easy entrance to venue and no long traffic lines when exiting from the flat rate parking lot to I95.

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Kasandra
GB

So my original tickets were canceled by… So my original tickets were canceled by the sender once I downloaded them. Then 1hr before it started they said ok no problem we will send you replacements in 5 minutes. Got absolutely NOTHING!!!! I want a god damn refund. Now they have to evaluate this. I demand a refund. Or I’m going to court.

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Susan
GB

It was absolutely amazing It was absolutely amazing. The delta center staff and sl police department were top notch. Jo Koy was outstanding. I will return to enjoy other events that I’m interested in. I laughed like I have ever laughed in my life. I give my experience a A++++

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Matthew Hassler
GB

Absolute fee robbery While I really enjoyed the game I attended, the add on administrative costs, $70 per ticket in my case x 3, is absolute robbery and not at all a fair value for the seller or the buyer. I would feel totally good about a 5-10% fee, but 40%?! How is this sh** even legal. Live events fees are reaching abusive levels and something needs to change.

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