Unhappy customer
GBAbsolutely awful Absolutely awful, do not use ticket club, I won’t ever use them again, staff members don’t communicate at all and had to make 5/6 web chats to get through to the right person to sort my tickets! If you don’t claim your tickets within 48 hours you may loose the tickets and your money even if your event is 5 months away! I nearly did as the website was poor and kept coming up with an error sign
SAM
GBI qualified for the membership as a… I qualified for the membership as a military members and appreciate that. Our seats were great, appreciated no additional fees, however I had even better seats in my cart at a better price and plenty of time in the countdown yet got an alert when o went to pay that they were no longer available. It was frustrating that they weren’t held when placed in my cart.
Brittany Rosario-Gregory
GBNarrow window to sell tickets for a… Narrow window to sell tickets for a fraction of price and made little effort to ensure tickets are sold in that window. So they get my tickets (and presumably re-sell them) but I pay full price and no concert. Will not be returning.
Jon N
GBBeware Obstructed Views I had an order that had zero indication there was an obstructed view on the tickets we purchased and, of course, there was an obstructed view. We could only see less than 1/3 of the stage from our seats, which were the worst seats I've ever had for a show. These tickets were a "Zone Deal" and I will never do that again, not do I recommend it.
Alejandro
GB**Be aware** When your renewal is due When your renewal is due, they might not do the automatic charge claiming there was an issue and then their customer service says they can't do anything for you. So, if you want to buy and avoid fees from them you have to again pay the "first time" charge.