Jodi R
GBStressful wait but upgrade worth it. While it was stressful to not receive our actual tickets for Taylor Swift in Chicago until 24 hours prior to the event, our seats were significantly upgraded from what we purchased. Thanks.
Laura mccabe
GBHorrible deceitful scam You completely scammed me and as a veteran I am disgusted and shocked at your behavior. You charged me exorbitant fees on top of the ticket price when your website explicitly states that you do not charge fees and veterans are guaranteed to get the lowest prices. I contacted the winter garden theatre after seeing the actual price of the tickets and they agreed to give me a refund but I only received $45.59 of the 182.0@ I am owed. I still did not get the balance. I will report this to ID.me and the better business bureau as well as 7 on your side tv if I do not get the full refund I am owed. Sincerely, Mrs. Laura McCabe
Debra Cravatta
GBSecond time's a charm! When I didn't receive the tickets as expected, I contacted Ticket Club. While the first associate wasn't very helpful, I called back the next day and talked with Michael. He was great! He understood my anxiety and took ownership of the situtation, calling be back later that day when he saw that the tickets had been delivered. He stayed on the phone with me until I was able to view my tickets!
Robert Barrera
GBYour system needs to communicate at a… Your system needs to communicate at a much faster rate with other systems to stay updated. You can't sell tickets that you don't have.
Unhappy customer
GBAbsolutely awful Absolutely awful, do not use ticket club, I won’t ever use them again, staff members don’t communicate at all and had to make 5/6 web chats to get through to the right person to sort my tickets! If you don’t claim your tickets within 48 hours you may loose the tickets and your money even if your event is 5 months away! I nearly did as the website was poor and kept coming up with an error sign