Debra Cravatta
GBSecond time's a charm! When I didn't receive the tickets as expected, I contacted Ticket Club. While the first associate wasn't very helpful, I called back the next day and talked with Michael. He was great! He understood my anxiety and took ownership of the situtation, calling be back later that day when he saw that the tickets had been delivered. He stayed on the phone with me until I was able to view my tickets!
John P. Dueitt III
GBGlad I found Ticket Club Ticket price and taxes only without the hidden or extra fees makes purchasing tickets so much simpler and economical. Glad I found Ticket Club years ago. Also the MLB Ballpark app makes getting through the gate so easy, only wish the Astros would have won.
Unhappy customer
GBAbsolutely awful Absolutely awful, do not use ticket club, I won’t ever use them again, staff members don’t communicate at all and had to make 5/6 web chats to get through to the right person to sort my tickets! If you don’t claim your tickets within 48 hours you may loose the tickets and your money even if your event is 5 months away! I nearly did as the website was poor and kept coming up with an error sign
Robert Barrera
GBYour system needs to communicate at a… Your system needs to communicate at a much faster rate with other systems to stay updated. You can't sell tickets that you don't have.
TexasAggie
GBGreat tickets to the Astros game The tickets were good and were well priced. The seats were fantastic. This was a good purchase. Many times, however, ticket club’s prices are higher than other sellers’ websites’ prices. Saving in fee’s matters, but it’s the total ticket cost that matters most.