Brittany Rosario-Gregory
GBNarrow window to sell tickets for a… Narrow window to sell tickets for a fraction of price and made little effort to ensure tickets are sold in that window. So they get my tickets (and presumably re-sell them) but I pay full price and no concert. Will not be returning.
SAM
GBI qualified for the membership as a… I qualified for the membership as a military members and appreciate that. Our seats were great, appreciated no additional fees, however I had even better seats in my cart at a better price and plenty of time in the countdown yet got an alert when o went to pay that they were no longer available. It was frustrating that they weren’t held when placed in my cart.
Unhappy customer
GBAbsolutely awful Absolutely awful, do not use ticket club, I won’t ever use them again, staff members don’t communicate at all and had to make 5/6 web chats to get through to the right person to sort my tickets! If you don’t claim your tickets within 48 hours you may loose the tickets and your money even if your event is 5 months away! I nearly did as the website was poor and kept coming up with an error sign
Debra Cravatta
GBSecond time's a charm! When I didn't receive the tickets as expected, I contacted Ticket Club. While the first associate wasn't very helpful, I called back the next day and talked with Michael. He was great! He understood my anxiety and took ownership of the situtation, calling be back later that day when he saw that the tickets had been delivered. He stayed on the phone with me until I was able to view my tickets!
Linette McIntyre
GBWe purchased 7 tickets to an NFL game… We purchased 7 tickets to an NFL game and the price was great! The ticket link, transaction and assessablilty was top notch. We will be purchasing more in the near future.