SAM
GBI qualified for the membership as a… I qualified for the membership as a military members and appreciate that. Our seats were great, appreciated no additional fees, however I had even better seats in my cart at a better price and plenty of time in the countdown yet got an alert when o went to pay that they were no longer available. It was frustrating that they weren’t held when placed in my cart.
Robert Barrera
GBYour system needs to communicate at a… Your system needs to communicate at a much faster rate with other systems to stay updated. You can't sell tickets that you don't have.
Jodi R
GBStressful wait but upgrade worth it. While it was stressful to not receive our actual tickets for Taylor Swift in Chicago until 24 hours prior to the event, our seats were significantly upgraded from what we purchased. Thanks.
Brittany Rosario-Gregory
GBNarrow window to sell tickets for a… Narrow window to sell tickets for a fraction of price and made little effort to ensure tickets are sold in that window. So they get my tickets (and presumably re-sell them) but I pay full price and no concert. Will not be returning.
Debra Cravatta
GBSecond time's a charm! When I didn't receive the tickets as expected, I contacted Ticket Club. While the first associate wasn't very helpful, I called back the next day and talked with Michael. He was great! He understood my anxiety and took ownership of the situtation, calling be back later that day when he saw that the tickets had been delivered. He stayed on the phone with me until I was able to view my tickets!