Michael Freedman
GBAgent did everything he said he would Agent did everything he said he would. I received the alternate tickets and received notice that a partial refund was in process.
Jackie
GBEverything went fairly smooth except… Everything went fairly smooth except why still require tickets to be printed? Do most people still own a printer? Most ticket delivery companies use digital only, which I prefer and is more convenient.
TexasAggie
GBGreat tickets to the Astros game The tickets were good and were well priced. The seats were fantastic. This was a good purchase. Many times, however, ticket club’s prices are higher than other sellers’ websites’ prices. Saving in fee’s matters, but it’s the total ticket cost that matters most.
Debra Cravatta
GBSecond time's a charm! When I didn't receive the tickets as expected, I contacted Ticket Club. While the first associate wasn't very helpful, I called back the next day and talked with Michael. He was great! He understood my anxiety and took ownership of the situtation, calling be back later that day when he saw that the tickets had been delivered. He stayed on the phone with me until I was able to view my tickets!
Unhappy customer
GBAbsolutely awful Absolutely awful, do not use ticket club, I won’t ever use them again, staff members don’t communicate at all and had to make 5/6 web chats to get through to the right person to sort my tickets! If you don’t claim your tickets within 48 hours you may loose the tickets and your money even if your event is 5 months away! I nearly did as the website was poor and kept coming up with an error sign