Unhappy customer
GBAbsolutely awful Absolutely awful, do not use ticket club, I won’t ever use them again, staff members don’t communicate at all and had to make 5/6 web chats to get through to the right person to sort my tickets! If you don’t claim your tickets within 48 hours you may loose the tickets and your money even if your event is 5 months away! I nearly did as the website was poor and kept coming up with an error sign
Lisa W
GBGreat experience using Ticket Club! This was my first experience with Ticket Club. I purchased MLB tickets. The tickets were on my MLB app within a few minutes of purchase. Went to the game today, opened my app, scanned tickets at gate, and enjoyed the game! They don't charge the inflated fees that Ticket Master and Stub Hub charge!! I will definitely be using them again!
SAM
GBI qualified for the membership as a… I qualified for the membership as a military members and appreciate that. Our seats were great, appreciated no additional fees, however I had even better seats in my cart at a better price and plenty of time in the countdown yet got an alert when o went to pay that they were no longer available. It was frustrating that they weren’t held when placed in my cart.
Laura mccabe
GBHorrible deceitful scam You completely scammed me and as a veteran I am disgusted and shocked at your behavior. You charged me exorbitant fees on top of the ticket price when your website explicitly states that you do not charge fees and veterans are guaranteed to get the lowest prices. I contacted the winter garden theatre after seeing the actual price of the tickets and they agreed to give me a refund but I only received $45.59 of the 182.0@ I am owed. I still did not get the balance. I will report this to ID.me and the better business bureau as well as 7 on your side tv if I do not get the full refund I am owed. Sincerely, Mrs. Laura McCabe
Jodi R
GBStressful wait but upgrade worth it. While it was stressful to not receive our actual tickets for Taylor Swift in Chicago until 24 hours prior to the event, our seats were significantly upgraded from what we purchased. Thanks.