SAM
GBI qualified for the membership as a… I qualified for the membership as a military members and appreciate that. Our seats were great, appreciated no additional fees, however I had even better seats in my cart at a better price and plenty of time in the countdown yet got an alert when o went to pay that they were no longer available. It was frustrating that they weren’t held when placed in my cart.
Brittany Rosario-Gregory
GBNarrow window to sell tickets for a… Narrow window to sell tickets for a fraction of price and made little effort to ensure tickets are sold in that window. So they get my tickets (and presumably re-sell them) but I pay full price and no concert. Will not be returning.
Jackie
GBEverything went fairly smooth except… Everything went fairly smooth except why still require tickets to be printed? Do most people still own a printer? Most ticket delivery companies use digital only, which I prefer and is more convenient.
Laura mccabe
GBHorrible deceitful scam You completely scammed me and as a veteran I am disgusted and shocked at your behavior. You charged me exorbitant fees on top of the ticket price when your website explicitly states that you do not charge fees and veterans are guaranteed to get the lowest prices. I contacted the winter garden theatre after seeing the actual price of the tickets and they agreed to give me a refund but I only received $45.59 of the 182.0@ I am owed. I still did not get the balance. I will report this to ID.me and the better business bureau as well as 7 on your side tv if I do not get the full refund I am owed. Sincerely, Mrs. Laura McCabe
Jodi R
GBStressful wait but upgrade worth it. While it was stressful to not receive our actual tickets for Taylor Swift in Chicago until 24 hours prior to the event, our seats were significantly upgraded from what we purchased. Thanks.