Jodi R
GBStressful wait but upgrade worth it. While it was stressful to not receive our actual tickets for Taylor Swift in Chicago until 24 hours prior to the event, our seats were significantly upgraded from what we purchased. Thanks.
Travis Caine
GBTexas Longhorns football tix purchased tix to Texas Longhorns football game. my tix were transferred weeks before event, no problems getting into game and finding my seats. Excellent transaction. will buy from Ticket Club again 🤘🏼🧡🏈
Unhappy customer
GBAbsolutely awful Absolutely awful, do not use ticket club, I won’t ever use them again, staff members don’t communicate at all and had to make 5/6 web chats to get through to the right person to sort my tickets! If you don’t claim your tickets within 48 hours you may loose the tickets and your money even if your event is 5 months away! I nearly did as the website was poor and kept coming up with an error sign
Debra Cravatta
GBSecond time's a charm! When I didn't receive the tickets as expected, I contacted Ticket Club. While the first associate wasn't very helpful, I called back the next day and talked with Michael. He was great! He understood my anxiety and took ownership of the situtation, calling be back later that day when he saw that the tickets had been delivered. He stayed on the phone with me until I was able to view my tickets!
Michael Freedman
GBAgent did everything he said he would Agent did everything he said he would. I received the alternate tickets and received notice that a partial refund was in process.