Debra Cravatta
GBSecond time's a charm! When I didn't receive the tickets as expected, I contacted Ticket Club. While the first associate wasn't very helpful, I called back the next day and talked with Michael. He was great! He understood my anxiety and took ownership of the situtation, calling be back later that day when he saw that the tickets had been delivered. He stayed on the phone with me until I was able to view my tickets!
Alejandro
GB**Be aware** When your renewal is due When your renewal is due, they might not do the automatic charge claiming there was an issue and then their customer service says they can't do anything for you. So, if you want to buy and avoid fees from them you have to again pay the "first time" charge.
Lisa W
GBGreat experience using Ticket Club! This was my first experience with Ticket Club. I purchased MLB tickets. The tickets were on my MLB app within a few minutes of purchase. Went to the game today, opened my app, scanned tickets at gate, and enjoyed the game! They don't charge the inflated fees that Ticket Master and Stub Hub charge!! I will definitely be using them again!
Robert Barrera
GBYour system needs to communicate at a… Your system needs to communicate at a much faster rate with other systems to stay updated. You can't sell tickets that you don't have.
Unhappy customer
GBAbsolutely awful Absolutely awful, do not use ticket club, I won’t ever use them again, staff members don’t communicate at all and had to make 5/6 web chats to get through to the right person to sort my tickets! If you don’t claim your tickets within 48 hours you may loose the tickets and your money even if your event is 5 months away! I nearly did as the website was poor and kept coming up with an error sign