Unhappy customer
GBAbsolutely awful Absolutely awful, do not use ticket club, I won’t ever use them again, staff members don’t communicate at all and had to make 5/6 web chats to get through to the right person to sort my tickets! If you don’t claim your tickets within 48 hours you may loose the tickets and your money even if your event is 5 months away! I nearly did as the website was poor and kept coming up with an error sign
John P. Dueitt III
GBGlad I found Ticket Club Ticket price and taxes only without the hidden or extra fees makes purchasing tickets so much simpler and economical. Glad I found Ticket Club years ago. Also the MLB Ballpark app makes getting through the gate so easy, only wish the Astros would have won.
Steve Shuldman
GBSent Invalid Tickets Warning on this Company - they sent me invalid tickets and then waited until an hour before the event to follow up, when I had already purchased replacements. Won't give me a refund. My fault for using a sketchy unreliable source, but don't make the same mistake I did.
Jodi R
GBStressful wait but upgrade worth it. While it was stressful to not receive our actual tickets for Taylor Swift in Chicago until 24 hours prior to the event, our seats were significantly upgraded from what we purchased. Thanks.
Debra Cravatta
GBSecond time's a charm! When I didn't receive the tickets as expected, I contacted Ticket Club. While the first associate wasn't very helpful, I called back the next day and talked with Michael. He was great! He understood my anxiety and took ownership of the situtation, calling be back later that day when he saw that the tickets had been delivered. He stayed on the phone with me until I was able to view my tickets!