Steve Shuldman
USSent Invalid Tickets Warning on this Company - they sent me invalid tickets and then waited until an hour before the event to follow up, when I had already purchased replacements. Won't give me a refund. My fault for using a sketchy unreliable source, but don't make the same mistake I did.
Brittany Rosario-Gregory
USNarrow window to sell tickets for a… Narrow window to sell tickets for a fraction of price and made little effort to ensure tickets are sold in that window. So they get my tickets (and presumably re-sell them) but I pay full price and no concert. Will not be returning.
Unhappy customer
USAbsolutely awful Absolutely awful, do not use ticket club, I won’t ever use them again, staff members don’t communicate at all and had to make 5/6 web chats to get through to the right person to sort my tickets! If you don’t claim your tickets within 48 hours you may loose the tickets and your money even if your event is 5 months away! I nearly did as the website was poor and kept coming up with an error sign
Laura mccabe
USHorrible deceitful scam You completely scammed me and as a veteran I am disgusted and shocked at your behavior. You charged me exorbitant fees on top of the ticket price when your website explicitly states that you do not charge fees and veterans are guaranteed to get the lowest prices. I contacted the winter garden theatre after seeing the actual price of the tickets and they agreed to give me a refund but I only received $45.59 of the 182.0@ I am owed. I still did not get the balance. I will report this to ID.me and the better business bureau as well as 7 on your side tv if I do not get the full refund I am owed. Sincerely, Mrs. Laura McCabe
Alejandro
US**Be aware** When your renewal is due When your renewal is due, they might not do the automatic charge claiming there was an issue and then their customer service says they can't do anything for you. So, if you want to buy and avoid fees from them you have to again pay the "first time" charge.