Hideous Company - Buyer BEWARE!!! Hideous company, zero customer service, zero ethics and atrocious product. We ended up developing our own system because Cvent just didn’t work, yet their legal team kept pushing for full payment - tens of thousands for a product that we never used because it just didn’t work!

Great Customer Success It was great to recently hear from our customer success manager how great our our use of the platform is and hear them explain back to us what we have done that could be a good example to others. It's easy to just continue to do events and not really think about what you are doing that is different and new. It's great to know they notice and see what they are doing with the platform, and to then take the time out to let us know we are doing a great job. It's more than just an events platform.

How to Make event planning simple...one… Cvent is the absolute best for a one-stop shop. I've used them for 4-5 events. I used the software for a camp during Covid for students and while the platform was not built for this, their team made it work and made it work WELL. I was highly impressed with the ease of use, and professionalism of the customer service team, and most of all the websites are easy to create and look very professional. Highly recommend Cvent to anyone interested in event soutions!

Awful Awful, awful, company. Ethically this is one of the worst companies to do business with. Look around at other hybrid solutions as they are bloated as a company, unethical management, and lacking in attention to detail on technology. Short of the full store, please don't do business with this company. They took us for $30k and were uncompromising with their legal team. Don't sign their contract. Buyer beware.

Easy to use, but video streaming needs work Overall, the Attendee Hub and Cvent platform have been a huge upgrade from our previous virtual conference platform provider. The hub is easy to build out and customize and very easy for attendees to navigate. Our main complaint has been with the consistency of video streaming. We haven't really been able to reliably use the built in video streaming software on the platform and have mostly been redirecting attendees to watch in a Zoom Room. This takes a lot away from using the hub since attendees aren't actively watching sessions from the hub but rather from within Zoom. Otherwise, customer service/support have been great and the attendee hub has so much potential.