Awful Awful, awful, company. Ethically this is one of the worst companies to do business with. Look around at other hybrid solutions as they are bloated as a company, unethical management, and lacking in attention to detail on technology. Short of the full store, please don't do business with this company. They took us for $30k and were uncompromising with their legal team. Don't sign their contract. Buyer beware.

Great Customer Success It was great to recently hear from our customer success manager how great our our use of the platform is and hear them explain back to us what we have done that could be a good example to others. It's easy to just continue to do events and not really think about what you are doing that is different and new. It's great to know they notice and see what they are doing with the platform, and to then take the time out to let us know we are doing a great job. It's more than just an events platform.

Using Cvent for event management and travel Using Cvent for event management is the backbone for all of our event business. We use Cvent for RFP's, registration, reporting and attendee management. As a travel management company we use Cvent to book flights with the air request widget and flow all the PNR back into to Cvent using PNR Matching. Cvent continues to make my job easier when it comes to matching actual actual air with attendee records.

Great Registration Platform I love The ease in registration and user friendliness. I love that all of our event registration information can be stored in one place that anyone in our team can access. This saves a lot of manpower hours in the pre-planning phase of events. Now with Flex we can create beautiful websites without digital and design knowledge. Helps us to create a very professional feel.

Easy to use, but video streaming needs work Overall, the Attendee Hub and Cvent platform have been a huge upgrade from our previous virtual conference platform provider. The hub is easy to build out and customize and very easy for attendees to navigate. Our main complaint has been with the consistency of video streaming. We haven't really been able to reliably use the built in video streaming software on the platform and have mostly been redirecting attendees to watch in a Zoom Room. This takes a lot away from using the hub since attendees aren't actively watching sessions from the hub but rather from within Zoom. Otherwise, customer service/support have been great and the attendee hub has so much potential.