Awful Awful, awful, company. Ethically this is one of the worst companies to do business with. Look around at other hybrid solutions as they are bloated as a company, unethical management, and lacking in attention to detail on technology. Short of the full store, please don't do business with this company. They took us for $30k and were uncompromising with their legal team. Don't sign their contract. Buyer beware.

Great Customer Success It was great to recently hear from our customer success manager how great our our use of the platform is and hear them explain back to us what we have done that could be a good example to others. It's easy to just continue to do events and not really think about what you are doing that is different and new. It's great to know they notice and see what they are doing with the platform, and to then take the time out to let us know we are doing a great job. It's more than just an events platform.

Best Event Management tool on the market Cvent stands out for its comprehensive, user-friendly event management features. It’s a one-stop solution, offering tools for attendee management, email marketing, venue selection, and more. Its robust reporting and analytics enable data-driven decision making. Cvent’s platform is continuously improving, introducing new features and updates to meet evolving event needs. Its customer service is highly praised, providing support and training to users. Whether for small meetings or large conferences, Cvent’s wide range of features ensures successful event planning and execution. Its commitment to user experience and innovation makes it a great choice in the event management space.

Trustpilot Cvent event mgmt Mary Ann Hall Building with Cvent events makes registraiton simple with drag and drop widgets, online support, and on demand badges.

Easy to use, but video streaming needs work Overall, the Attendee Hub and Cvent platform have been a huge upgrade from our previous virtual conference platform provider. The hub is easy to build out and customize and very easy for attendees to navigate. Our main complaint has been with the consistency of video streaming. We haven't really been able to reliably use the built in video streaming software on the platform and have mostly been redirecting attendees to watch in a Zoom Room. This takes a lot away from using the hub since attendees aren't actively watching sessions from the hub but rather from within Zoom. Otherwise, customer service/support have been great and the attendee hub has so much potential.