Amazing tool, amazing support! The Cvent team has been wonderful to work with. They were incredibly helpful during the sales and onboarding processes. They answered every question and unique use case that we had. The tool has made a huge impact on the way our team works. We love Cvent! We're very grateful we found this amazing tool.

Easy to use, but video streaming needs work Overall, the Attendee Hub and Cvent platform have been a huge upgrade from our previous virtual conference platform provider. The hub is easy to build out and customize and very easy for attendees to navigate. Our main complaint has been with the consistency of video streaming. We haven't really been able to reliably use the built in video streaming software on the platform and have mostly been redirecting attendees to watch in a Zoom Room. This takes a lot away from using the hub since attendees aren't actively watching sessions from the hub but rather from within Zoom. Otherwise, customer service/support have been great and the attendee hub has so much potential.

I use Cvent on a daily basis for multiple clients I use Cvent on a daily basis for multiple clients. What I like best is that I can configure each site to what my clients specific needs are, branding guidelines, and attendee diversity. Every event we do is unique, we have events that are a basic RSVP, to complex builds that need a great deal more of attention. I can customize our sites easily with stored themes & images, and the access to the travel widgets and pre-set contact information make my job much easier too.

Great Customer Success It was great to recently hear from our customer success manager how great our our use of the platform is and hear them explain back to us what we have done that could be a good example to others. It's easy to just continue to do events and not really think about what you are doing that is different and new. It's great to know they notice and see what they are doing with the platform, and to then take the time out to let us know we are doing a great job. It's more than just an events platform.

Best Platform for Event Planning/Management Cvent has made planning events a much easier process. It gives attendees access to all aspects of the event. Everything can be customized and branded to your needs and wants. The customer service team is extremely helpful and always available to assist.