Using Cvent since 2013 - love it! We have been using Cvent since 2013! It's been a great product and tool for us for Event Management. The support staff are excellent and it is so easy now to build out an event. We even integrate Cvent over to Salesforce - pulling over registration questions and data to use for Tableau reporting. Cvent continues to improve their product and make it better on an on-going basis.

Hideous Company - Buyer BEWARE!!! Hideous company, zero customer service, zero ethics and atrocious product. We ended up developing our own system because Cvent just didn’t work, yet their legal team kept pushing for full payment - tens of thousands for a product that we never used because it just didn’t work!

Easy to use, but video streaming needs work Overall, the Attendee Hub and Cvent platform have been a huge upgrade from our previous virtual conference platform provider. The hub is easy to build out and customize and very easy for attendees to navigate. Our main complaint has been with the consistency of video streaming. We haven't really been able to reliably use the built in video streaming software on the platform and have mostly been redirecting attendees to watch in a Zoom Room. This takes a lot away from using the hub since attendees aren't actively watching sessions from the hub but rather from within Zoom. Otherwise, customer service/support have been great and the attendee hub has so much potential.

Great Customer Success It was great to recently hear from our customer success manager how great our our use of the platform is and hear them explain back to us what we have done that could be a good example to others. It's easy to just continue to do events and not really think about what you are doing that is different and new. It's great to know they notice and see what they are doing with the platform, and to then take the time out to let us know we are doing a great job. It's more than just an events platform.

They offer seamless event management… They offer seamless event management from beginning to end. We hosted our first event with them August 2022 and we are so glad we switched to using them. It is so nice to have one software that manages everything from registration, website, survey, event app, exhibitors, speakers, etc. I saves us so much time.