Great Customer Success It was great to recently hear from our customer success manager how great our our use of the platform is and hear them explain back to us what we have done that could be a good example to others. It's easy to just continue to do events and not really think about what you are doing that is different and new. It's great to know they notice and see what they are doing with the platform, and to then take the time out to let us know we are doing a great job. It's more than just an events platform.

Easy to use, but video streaming needs work Overall, the Attendee Hub and Cvent platform have been a huge upgrade from our previous virtual conference platform provider. The hub is easy to build out and customize and very easy for attendees to navigate. Our main complaint has been with the consistency of video streaming. We haven't really been able to reliably use the built in video streaming software on the platform and have mostly been redirecting attendees to watch in a Zoom Room. This takes a lot away from using the hub since attendees aren't actively watching sessions from the hub but rather from within Zoom. Otherwise, customer service/support have been great and the attendee hub has so much potential.

They offer seamless event management… They offer seamless event management from beginning to end. We hosted our first event with them August 2022 and we are so glad we switched to using them. It is so nice to have one software that manages everything from registration, website, survey, event app, exhibitors, speakers, etc. I saves us so much time.

Using Cvent for event management and travel Using Cvent for event management is the backbone for all of our event business. We use Cvent for RFP's, registration, reporting and attendee management. As a travel management company we use Cvent to book flights with the air request widget and flow all the PNR back into to Cvent using PNR Matching. Cvent continues to make my job easier when it comes to matching actual actual air with attendee records.

I use Cvent on a daily basis for multiple clients I use Cvent on a daily basis for multiple clients. What I like best is that I can configure each site to what my clients specific needs are, branding guidelines, and attendee diversity. Every event we do is unique, we have events that are a basic RSVP, to complex builds that need a great deal more of attention. I can customize our sites easily with stored themes & images, and the access to the travel widgets and pre-set contact information make my job much easier too.