10/10 The Trainer has been great to me! I initially got an unbalanced frame, it was off about an inch and wobbled. I sent an email to customer service. I got a response that day and within the week I had a brand new frame at no cost! I will say that I was still working with the initial frame, it didn’t absolutely hinder my progress, I just wanted to be safe in case of injury. The Trainer itself is incredible. Customer service is outstanding. And I look forward to buying more products from them in the future!

I love my FEET UP I love my FEET UP! Such a great way to start my day moving that chi and blood circulation! LOVE!!!

Super bad customer service Super bad customer service, at least in Europe. When you write them through the form on their internet site, they indeed answer you back in your private email, but when you try to answer back from your email, to theirs (which they ask to do), then they don't answer back, probably because it goes in their spam folder. I wrote them back from the form on their internet site and explained my doubts about the spam fold. They answered back, telling me that they coudn't find anywhere my reply-emails. In any case they didn't manage to solve my problem: In my Feetup set there was a piece with misaligned holes, therefore I couldn't assemble it. I asked for a replacement part. They answered me back that at the moment THEY DO NOT HAVE REPLACEMENT PARTS. (Luckily I bought that through Amazon and could return it getting a full refund) Hahahahah for real? For the amount of money that thing cotsts, I find it inadmissible that they have such a poor poor poor quality of customer service.

It's a perfect little object It's a perfect little object Cervical-pressure-free headstand Full-wheel assist Laptop in bed stand Solid and simple crafting Like a toddler's toilet seat all grown up

Well made Well made, shipped quickly and I appreciate that it didn’t arrive with extra plastic. As far as use of product, I’m 250lbs with a very weakened core from pregnancies and recovering from an ankle surgery. It took me about a week to figure out how to get myself into an inversion but I have felt my core steadily strengthen and back decompress. Point being, if I can do it, most people can!