A little bit of a learning curve on my part, but overall good help! I appreciated Erica and the fact that there is customer service. She solved my problem and was pleasant to deal with. What isn't so helpful is that there is no easy way to scroll through events to see both categories and the organizer without opening each individual event. If the organizer could be added to the quick edit screen, that would be awesome.

Reliable support and long standing Events system I love working on this product and always have used on lots of my personal projects.

On a new install On a new install, I was unable to engage the "Blocks Editor" feature. I searched and searched for a way to do it. I finally opened a ticket and Rob pointed me to the exact location where I needed to be to make the change. Everything happened within the space of 30 minutes. His directions were spot-on!

Fast, Efficient, and Correct Support Very fast response to the initial request for support, and extremely helpful support person.

Ridiculously poor support Tried this twice, almost 1 year apart. Both times had issues where it wouldn't work on two separate websites running different themes. Both times experienced VERY poor support from "support" people such as Truman Dorn and Marta Kozak, with an attitude of, "Well, you should probably research and figure out what the problem is." So wait, why are YOU here?