Iris helped me with an issue I had on… Iris helped me with an issue I had on Events Calendar Pro. She let me know that the issue was not caused by the plugin, but that it was my theme. She also provided a solution, providing the code and explained where I can place the code. The instruction was very clear and easy to understand.

I was having difficulty downloading a… I was having difficulty downloading a .zip file plug-in on my MAC. I contacted The Events Calendar support and received a quick response from Iris. Her support enabled me to fix the problem in 30 seconds. Thank you very much, Iris!

Liking it so far but feel a bit bait & switched I'm in the development phase...using this plugin for class registration on a website. So far I'm happy with the functionality. And, I've gotten decent support when I've had a few questions. What I'm super unhappy with is all of the add-ons required to achieve the functionality we need. They show a demo event listing page on their website page...what they fail to mention is that it takes TWO paid plugins to set it up at a whopping cost of $180/year. One to be able to embed shortcodes on pages, the other for an event filter...RIDICULOUS. At this point, it's costing $300/year to use these plugins.

A rewrite to version 6 required a… A rewrite to version 6 required a database upgrade. The upgrade causes the plugin to fail and display error messages on the site. Of course this is partly because we use a multisite implementation of Wordpress. A more mature product would have a smoother upgrade path - or at the very least the ability to export, reinstall and import data. Another issue is the plugin requires too much CSS customization. Lack of support makes it difficult to back out of these issues. Maybe time to look for alternatives. (Have been using TEC for a decade on various sites.)

Fast, Efficient, and Correct Support Very fast response to the initial request for support, and extremely helpful support person.