Great plugins and support I've been using various premium plugins from TEC for years and have always received great support when I needed it.

Iris helped me with an issue I had on… Iris helped me with an issue I had on Events Calendar Pro. She let me know that the issue was not caused by the plugin, but that it was my theme. She also provided a solution, providing the code and explained where I can place the code. The instruction was very clear and easy to understand.

Ridiculously poor support Tried this twice, almost 1 year apart. Both times had issues where it wouldn't work on two separate websites running different themes. Both times experienced VERY poor support from "support" people such as Truman Dorn and Marta Kozak, with an attitude of, "Well, you should probably research and figure out what the problem is." So wait, why are YOU here?

Fast, Efficient, and Correct Support Very fast response to the initial request for support, and extremely helpful support person.

Helpful and solution-ful Concise description of a solution I needed. Easy to understand and even adjusted as I requested tweaks.