First time users This was our first time using The Official Ticket Center - Rebecca was outstanding!!! We have a large party planning on the trip so there were several ticket orders. Even though we had made a few mistakes on the reservations she took the time to call us and make sure it was right. We had our ticket links within a few hours. We would highly recommend them. Tickets were cheaper than on both AAA and the Disney website

Online ticket purchase When I got to Disney they could see that I purchased tickets but they could not redeem them. They asked me if I had some card to give them, which I did not??? (This was all done online) Eventually Disney cancelled my orginal purchase and issued me new ones so I could get in. Lost about 40 minutes waiting.

Will Snail Mail an Eticket! I bought a non refundable eticket, because everywhere on their website they indicate it will be emailed within a day or two. After I purchased the ticket, I was informed that I would have to either pick up the ticket (I live in a different state) or have it snail mailed to me. This was not indicated anywhere on the website before I purchased the ticket. If I had known this, i would have simply bought it directly from Disney at the higher price. Now I have to wait up to a week and a half for a ticket that I should have recieved almost immediately. Will not be purchasing from here again.

I have not received my confirmation… I have not received my confirmation email nor my e-tickets and i ordered about five days ago. I have tried contacting the official ticket center and have had no luck. Just want to know whats going on w my tickets.

Called on Friday afternoon Called on Friday afternoon, it’s now Thursday and still no e-tickets UPDATE - My mistake, they had sent the e-tickets the same day, I didn't look closely enough in my inbox. They had originally said it would take 1 full business day for them to reply. I'd like to change my rating to 5*s.