Frustration with lack of customer service Chat not able to answer my question so I was told to call. Operator when I called gave questionable info. I ordered anyway after checking info elsewhere. Order acknowledgement email said I'd get order status email in 24 hours. Did not happen. Called on a Saturday and message says they are open saturdays but message also says please call during our open hours. Frustrating.

Excellent experience - Authentic and easy to use Excellent experience. Purchased multi day passes to Disney World. Will call number was emailed within 24 hours. Easily entered in My Disney Experience and linked to my family members for use. If you don’t have Magic Bands, you will need to stop by their offices to pick up the RFID passes but we have the bands so we’re good to go (well, if WDW reopens...).

This was a waste of time as we still… This was a waste of time as we still had to queue up once at Disney World to collect our tickets, which took approx 90 minutes. Although it stated this when we booked, it implied you picked them up from a Ticket Center vendor so it would be quick & easy.

Satisified Fair price compared to other online vendors. I would like to see something for military veterans....there are tickets for current military, etc. but not veterans, at least nothing that I have found. Only other thing I would like to see from this site is an instant email ticket delivery like a couple of other online sites do.

Rebbeca was truly a god save Rebbeca was truly a god save. She uncovered that my email address was also someone else's. She immediately contacted me. Instead of just emailing my $1800.00+ worth of tickets and exposing them from getting into someone else's hands she came up with an alternate and much safer way to get my tickets to me. (USPS) with a signature required to my home. Your awesome Becca.