Was at magic kingdom this past weekend… Was at magic kingdom this past weekend the ticket person said he activated my tickets cause we bout them online when we get to the park with our whole birthday party me and my boyfriend was denied access to the park cause they was not active. The lady at the entrance to get in was very rude to us told us to get off the line go back to guest service...with another 45 minutes in line our party already went in the park we got lost hr and a half later we finally met up with our party...the worst experience ever. On top of it all some of ur rides was not working terrible just reallly terrible.

Full refund received! I purchased UO tickets but had to cancel my Orlando trip bc of this pandemic. Although the wait was long, they made sure I got my refund. OTC sent my full refund back to my credit card. Thank you so much for adjusting your refund policy during this uncertain time. I’ll be back to purchase once this situation calms.

It's unfortunate that my credit card… It's unfortunate that my credit card was being rejected, not at my end, but from the sensitive computer system at the Official Ticket Center. Fortunately, the person helping me through this was relentless in trying to find an answer for me. Two days of conversations. Although we couldn't figure out the problem with my card, her customer service efforts were excellent. I felt she did everything possible to help me through this. Thank you Rebecca...5 stars for you!!!!

All I want is the refund. I Certainly understand the seriousness of this virus. I ordered my ticket being a Florida resident and expected to get my ticket. No I have to go to some ticket center. I am a senior who was going to join my family who was flying in for the Disney cruise and I was going to join them for a day at the park. Well the cruise got canceled and the did not fly in to go to the park. With everything snowballing I cannot get thru the line to cancel my ticket. I held for three hours and then a message came on they were closed for the day. I do hope you will refund my ticket. I know you are doing the best you can under these difficult circumstances.

Excellent company Excellent company, bought Universal, JFK Space Centre and Disney tickets from them. Printed Universal at home, picked up the rest from their shop in Orlando. Very quick and efficient. Would definitely use again as cheaper than buying from parks directly.