It's unfortunate that my credit card… It's unfortunate that my credit card was being rejected, not at my end, but from the sensitive computer system at the Official Ticket Center. Fortunately, the person helping me through this was relentless in trying to find an answer for me. Two days of conversations. Although we couldn't figure out the problem with my card, her customer service efforts were excellent. I felt she did everything possible to help me through this. Thank you Rebecca...5 stars for you!!!!

Called on Friday afternoon Called on Friday afternoon, it’s now Thursday and still no e-tickets UPDATE - My mistake, they had sent the e-tickets the same day, I didn't look closely enough in my inbox. They had originally said it would take 1 full business day for them to reply. I'd like to change my rating to 5*s.

happy customer! I got my Disney e tickets within 12 business hours as promised! Excellent price—cheapest I found anywhere. Most sites just went up with the new price hike and The Official Ticket Center was still cheaper than all the others even before the price increase! Thank you for great service.

I have not received my confirmation… I have not received my confirmation email nor my e-tickets and i ordered about five days ago. I have tried contacting the official ticket center and have had no luck. Just want to know whats going on w my tickets.

Excellent experience - Authentic and easy to use Excellent experience. Purchased multi day passes to Disney World. Will call number was emailed within 24 hours. Easily entered in My Disney Experience and linked to my family members for use. If you don’t have Magic Bands, you will need to stop by their offices to pick up the RFID passes but we have the bands so we’re good to go (well, if WDW reopens...).