Called on Friday afternoon Called on Friday afternoon, it’s now Thursday and still no e-tickets UPDATE - My mistake, they had sent the e-tickets the same day, I didn't look closely enough in my inbox. They had originally said it would take 1 full business day for them to reply. I'd like to change my rating to 5*s.

Full refund received! I purchased UO tickets but had to cancel my Orlando trip bc of this pandemic. Although the wait was long, they made sure I got my refund. OTC sent my full refund back to my credit card. Thank you so much for adjusting your refund policy during this uncertain time. I’ll be back to purchase once this situation calms.

It's unfortunate that my credit card… It's unfortunate that my credit card was being rejected, not at my end, but from the sensitive computer system at the Official Ticket Center. Fortunately, the person helping me through this was relentless in trying to find an answer for me. Two days of conversations. Although we couldn't figure out the problem with my card, her customer service efforts were excellent. I felt she did everything possible to help me through this. Thank you Rebecca...5 stars for you!!!!

Never received tickets and when I… Never received tickets and when I called in two days later they still said it was processing but then next day cancelled. As soon as they new they couldn’t get them should of refunded my money or cancelled transaction

Satisified Fair price compared to other online vendors. I would like to see something for military veterans....there are tickets for current military, etc. but not veterans, at least nothing that I have found. Only other thing I would like to see from this site is an instant email ticket delivery like a couple of other online sites do.