It's unfortunate that my credit card… It's unfortunate that my credit card was being rejected, not at my end, but from the sensitive computer system at the Official Ticket Center. Fortunately, the person helping me through this was relentless in trying to find an answer for me. Two days of conversations. Although we couldn't figure out the problem with my card, her customer service efforts were excellent. I felt she did everything possible to help me through this. Thank you Rebecca...5 stars for you!!!!

Rebbeca was truly a god save Rebbeca was truly a god save. She uncovered that my email address was also someone else's. She immediately contacted me. Instead of just emailing my $1800.00+ worth of tickets and exposing them from getting into someone else's hands she came up with an alternate and much safer way to get my tickets to me. (USPS) with a signature required to my home. Your awesome Becca.

First time users This was our first time using The Official Ticket Center - Rebecca was outstanding!!! We have a large party planning on the trip so there were several ticket orders. Even though we had made a few mistakes on the reservations she took the time to call us and make sure it was right. We had our ticket links within a few hours. We would highly recommend them. Tickets were cheaper than on both AAA and the Disney website

All I want is the refund. I Certainly understand the seriousness of this virus. I ordered my ticket being a Florida resident and expected to get my ticket. No I have to go to some ticket center. I am a senior who was going to join my family who was flying in for the Disney cruise and I was going to join them for a day at the park. Well the cruise got canceled and the did not fly in to go to the park. With everything snowballing I cannot get thru the line to cancel my ticket. I held for three hours and then a message came on they were closed for the day. I do hope you will refund my ticket. I know you are doing the best you can under these difficult circumstances.

Online ticket purchase When I got to Disney they could see that I purchased tickets but they could not redeem them. They asked me if I had some card to give them, which I did not??? (This was all done online) Eventually Disney cancelled my orginal purchase and issued me new ones so I could get in. Lost about 40 minutes waiting.