TS
GBWill Snail Mail an Eticket! I bought a non refundable eticket, because everywhere on their website they indicate it will be emailed within a day or two. After I purchased the ticket, I was informed that I would have to either pick up the ticket (I live in a different state) or have it snail mailed to me. This was not indicated anywhere on the website before I purchased the ticket. If I had known this, i would have simply bought it directly from Disney at the higher price. Now I have to wait up to a week and a half for a ticket that I should have recieved almost immediately. Will not be purchasing from here again.
Mike
GBCalled on Friday afternoon Called on Friday afternoon, it’s now Thursday and still no e-tickets UPDATE - My mistake, they had sent the e-tickets the same day, I didn't look closely enough in my inbox. They had originally said it would take 1 full business day for them to reply. I'd like to change my rating to 5*s.
Jim
GBOnline ticket purchase When I got to Disney they could see that I purchased tickets but they could not redeem them. They asked me if I had some card to give them, which I did not??? (This was all done online) Eventually Disney cancelled my orginal purchase and issued me new ones so I could get in. Lost about 40 minutes waiting.
Leon Budlong
GBRebbeca was truly a god save Rebbeca was truly a god save. She uncovered that my email address was also someone else's. She immediately contacted me. Instead of just emailing my $1800.00+ worth of tickets and exposing them from getting into someone else's hands she came up with an alternate and much safer way to get my tickets to me. (USPS) with a signature required to my home. Your awesome Becca.
Angela
GBWas at magic kingdom this past weekend… Was at magic kingdom this past weekend the ticket person said he activated my tickets cause we bout them online when we get to the park with our whole birthday party me and my boyfriend was denied access to the park cause they was not active. The lady at the entrance to get in was very rude to us told us to get off the line go back to guest service...with another 45 minutes in line our party already went in the park we got lost hr and a half later we finally met up with our party...the worst experience ever. On top of it all some of ur rides was not working terrible just reallly terrible.