Great customer service… I’ve been very happy with our chicken door. I had to reach out to customer service for support after a couple years. They were prompt, kind, and helpful. I sometimes took awhile to respond, make a video, and send it, but they were patient with me and consistent in following up until the problem was resolved. Very happy!

Great product Person answering the phone didn't know much but said to email a tech to answer my questions. He got rigtht back to me and I got about 4 more email back making sure everything was O.K. and that I was satisfied.

Love this Door I have had my door now for a year and its been working great. I had an issue with it not going up and reached out for help. The customer service team recommended a couple fixes and i got it working again, the battery connection was dirty and needed cleaned. Customer service reached out several times to make sure it was working properly and I had no other issues. They were quick to respond and very helpful. Very impressed!

Good investment Now that the door opener is working correctly it is great. I had some issues initially which the manufacturers emailed me about. I felt they asked for a lot of work on my part when it was clear to me it was the sensor that was defective. Finally they sent me a replacement mechanism which I installed and it works perfectly. I would have given five stars except for the issue at the beginning. Worth the money and keeps my flock safe.

Great product and customer service Received and installed this door with no issues. Worked awesome for eight months, then had issues with the door programming not compensating for daylight savings time. One email to the company and they sent simple instructions on how to fix it and it worked like new. Great product that makes having chickens even easier, especially when you are out of town for a few days, you can rest easy knowing they are locked up safe. Great customer service, very willing to help.