Kathy Lipowski
GBGreat product and company The door was easy to install and program, and customer service is top notch! I needed some help troubleshooting after daylight savings time and the company was extremely helpful and responsive!
Jake Evans
GBLove this Door I have had my door now for a year and its been working great. I had an issue with it not going up and reached out for help. The customer service team recommended a couple fixes and i got it working again, the battery connection was dirty and needed cleaned. Customer service reached out several times to make sure it was working properly and I had no other issues. They were quick to respond and very helpful. Very impressed!
Craig
AUGreat customer service Our Run Chicken auto door was working perfectly for the first 6 months and then the batteries started running flat after just a few days. I contacted customer support and Luka was very responsive. I had replies back with 24 hours with different things to try. Luka also asked for photographs and videos to help diagnose the problem. After trying all the suggestions, Luka arranged a replacement unit to be sent and did not require the old one to be sent back. I've installed the new one and it has been running well for the last two weeks, so hopefully the issue is solved. Really great customer service. It's nice to know that when things go wrong there is someone able to help.
Rebecca Crawford
GBI love this Run Chicken door I love this Run Chicken door, and so does my hens. It was easy to install. I set mine up by time. It opens at 9am and closes at 10pm. It opens and closes on time every time. we have used it 2 weeks and now I wish I had bought it sooner.
Zach K
GBEast to setup, delivery notice needs improvement East to setup, works great! Only service improvement needed is to send the customer an estimated delivery date upon purchase. I had no clue if delivery would be in 1 day or 1 month. Received a shipping notice more than a week after purchase.