Great product Person answering the phone didn't know much but said to email a tech to answer my questions. He got rigtht back to me and I got about 4 more email back making sure everything was O.K. and that I was satisfied.

Daylight savings time issue Well after daylight savings time I had an issue with the doors working but not at the correct time. I contacted the tech group with Run Chicken Doors and we talked back and forth a few days on what to do to fix the problem. The last step and also the easiest was to remove all the doors from the app and then add them back. Configured again and Ta Da they are opening and closing on the exact time I set them for… Thank You Run Chicken for making my life a little easier 👍🏼

Expensive Failure 🤦🏻‍♀️🤦🏻‍♀️ Update: I've officially lowered this rating until Run Chicken follows through with my warranty. I have had this door installed for 3 months and it isn't working properly. Locking chickens out, opening randomly in the middle of the night, not always opening... I understood the first troubleshooting and even the second one.... but now dealing with customer service has become an arduous teeth pulling journey where I feel like I'm putting in a lot of time and brain power to fix a product that I supposedly have a warranty on. Not to mention, as many have said, it can only be done through email. Which can take hours or days to get replies! I loved this door, UNTIL it started to fail constantly!! It doesn't matter what setting it is on our how many times I clean and change out the batteries!! Stays 1 ⭐ until Run Chicken makes it right. Old review: Currently working with customer service to resolve this issue, but it works for a few months and then everything starts going down hill. Door randomly opens and shuts for no rhyme or reason, and it's especially dangerous when it opens randomly in the middle of the night! Again, hopefully their team can help resolve this problem, which is why I gave it 3 stars, but if it's not fixed, this door gets 1 ⭐. To expensive to have it failing 3 months after install!! On the positive, the customer service team, thus far, has been responsive and are trying to help.

Fantastic product from a great company We purchased an automatic door opener for our chicken coop a year ago. It was easy to install and has worked beautifully. The customer service has been wonderful -- they are very quick to respond and provide detailed answers. This is a great product from a great company that we recommend to all our chicken-loving friends. We couldn't be happier.

Super chicsken door! Made in USA! Run chicken is an amazing product! It worked out perfectly for my chicken run! Would like to send pictures, have a totally unique system set up with door!