Morgan Schreder
GBGreat customer service… I’ve been very happy with our chicken door. I had to reach out to customer service for support after a couple years. They were prompt, kind, and helpful. I sometimes took awhile to respond, make a video, and send it, but they were patient with me and consistent in following up until the problem was resolved. Very happy!
P. Cooper
GBDaylight savings time issue Well after daylight savings time I had an issue with the doors working but not at the correct time. I contacted the tech group with Run Chicken Doors and we talked back and forth a few days on what to do to fix the problem. The last step and also the easiest was to remove all the doors from the app and then add them back. Configured again and Ta Da they are opening and closing on the exact time I set them for… Thank You Run Chicken for making my life a little easier 👍🏼
Mike Brennan
GBThis is my second door This is my second door. Not because the first had issues but because i need an alternate entry/exit for my coup. Quality product. I replace the battery start of each year. Always works.
Izak Mahoney
GBGreat product and customer service Received and installed this door with no issues. Worked awesome for eight months, then had issues with the door programming not compensating for daylight savings time. One email to the company and they sent simple instructions on how to fix it and it worked like new. Great product that makes having chickens even easier, especially when you are out of town for a few days, you can rest easy knowing they are locked up safe. Great customer service, very willing to help.
Rebecca Crawford
GBI love this Run Chicken door I love this Run Chicken door, and so does my hens. It was easy to install. I set mine up by time. It opens at 9am and closes at 10pm. It opens and closes on time every time. we have used it 2 weeks and now I wish I had bought it sooner.