Donna Judson
GBGreat product Person answering the phone didn't know much but said to email a tech to answer my questions. He got rigtht back to me and I got about 4 more email back making sure everything was O.K. and that I was satisfied.
Johnny J Keys
GBGreat Product Great Product, easy to install, easy instructions to follow to program the door. Recieved the door when promised (actually, a day early) just an overall great experience! Thanks
GG
GBGood investment Now that the door opener is working correctly it is great. I had some issues initially which the manufacturers emailed me about. I felt they asked for a lot of work on my part when it was clear to me it was the sensor that was defective. Finally they sent me a replacement mechanism which I installed and it works perfectly. I would have given five stars except for the issue at the beginning. Worth the money and keeps my flock safe.
Craig
AUGreat customer service Our Run Chicken auto door was working perfectly for the first 6 months and then the batteries started running flat after just a few days. I contacted customer support and Luka was very responsive. I had replies back with 24 hours with different things to try. Luka also asked for photographs and videos to help diagnose the problem. After trying all the suggestions, Luka arranged a replacement unit to be sent and did not require the old one to be sent back. I've installed the new one and it has been running well for the last two weeks, so hopefully the issue is solved. Really great customer service. It's nice to know that when things go wrong there is someone able to help.
Rebecca Crawford
GBI love this Run Chicken door I love this Run Chicken door, and so does my hens. It was easy to install. I set mine up by time. It opens at 9am and closes at 10pm. It opens and closes on time every time. we have used it 2 weeks and now I wish I had bought it sooner.