Jake Evans
GBLove this Door I have had my door now for a year and its been working great. I had an issue with it not going up and reached out for help. The customer service team recommended a couple fixes and i got it working again, the battery connection was dirty and needed cleaned. Customer service reached out several times to make sure it was working properly and I had no other issues. They were quick to respond and very helpful. Very impressed!
Craig
AUGreat customer service Our Run Chicken auto door was working perfectly for the first 6 months and then the batteries started running flat after just a few days. I contacted customer support and Luka was very responsive. I had replies back with 24 hours with different things to try. Luka also asked for photographs and videos to help diagnose the problem. After trying all the suggestions, Luka arranged a replacement unit to be sent and did not require the old one to be sent back. I've installed the new one and it has been running well for the last two weeks, so hopefully the issue is solved. Really great customer service. It's nice to know that when things go wrong there is someone able to help.
Kathy Lipowski
GBGreat product and company The door was easy to install and program, and customer service is top notch! I needed some help troubleshooting after daylight savings time and the company was extremely helpful and responsive!
Johnny J Keys
GBGreat Product Great Product, easy to install, easy instructions to follow to program the door. Recieved the door when promised (actually, a day early) just an overall great experience! Thanks
Heather Pletsch
GBOverall great door Ordering was easy. Coop door was easy to install. App to program door works great. Overall happy with product.