Run-Chicken

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4.70
Based on 20 Reviews

5

85.00%

4

10.00%

3

0.00%

2

0.00%

1

5.00%
About Run-Chicken

RUN-CHICKEN is a young and passion-driven startup, established in 2018 by an engineer with a vision. This technology-driven company focuses its production mainly in the development, design, and creation of utility products. Its vision for the future is to develop advanced technology in the energy field and impact all areas of science. Being a developing company, we are challenged every day to look beyond what already exists. RUN-CHICKEN utilizes the power of innovation in the process of creating a better human experience. And with that perspective in mind, we started creating and selling Run-Chicken Automatic Coop Doors. The Model T12 was our first product. Then, after a lot of customer feedback, we created the Model T40—a number-one seller on Amazon and RUN-CHICKEN’s website. This drove us to produce an even better product. With the help of our customers’ feedback and valuable information, we now present the new and improved Model T50. Along the journey of building and developing the RUN-CHICKEN brand, our team has grown into a team of many. We are all truly grateful for customers purchasing and using our products, and we hope that you will enjoy them for a long time. WE LOVE INNOVATION, WE LOVE IDEAS, AND WE LOVE YOU GROWING WITH US!

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P. Cooper
GB

Daylight savings time issue Well after daylight savings time I had an issue with the doors working but not at the correct time. I contacted the tech group with Run Chicken Doors and we talked back and forth a few days on what to do to fix the problem. The last step and also the easiest was to remove all the doors from the app and then add them back. Configured again and Ta Da they are opening and closing on the exact time I set them for… Thank You Run Chicken for making my life a little easier 👍🏼

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Kathy Lipowski
GB

Great product and company The door was easy to install and program, and customer service is top notch! I needed some help troubleshooting after daylight savings time and the company was extremely helpful and responsive!

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Izak Mahoney
GB

Great product and customer service Received and installed this door with no issues. Worked awesome for eight months, then had issues with the door programming not compensating for daylight savings time. One email to the company and they sent simple instructions on how to fix it and it worked like new. Great product that makes having chickens even easier, especially when you are out of town for a few days, you can rest easy knowing they are locked up safe. Great customer service, very willing to help.

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GG
GB

Good investment Now that the door opener is working correctly it is great. I had some issues initially which the manufacturers emailed me about. I felt they asked for a lot of work on my part when it was clear to me it was the sensor that was defective. Finally they sent me a replacement mechanism which I installed and it works perfectly. I would have given five stars except for the issue at the beginning. Worth the money and keeps my flock safe.

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Addy L.
GB

Expensive Failure 🤦🏻‍♀️🤦🏻‍♀️ Update: I've officially lowered this rating until Run Chicken follows through with my warranty. I have had this door installed for 3 months and it isn't working properly. Locking chickens out, opening randomly in the middle of the night, not always opening... I understood the first troubleshooting and even the second one.... but now dealing with customer service has become an arduous teeth pulling journey where I feel like I'm putting in a lot of time and brain power to fix a product that I supposedly have a warranty on. Not to mention, as many have said, it can only be done through email. Which can take hours or days to get replies! I loved this door, UNTIL it started to fail constantly!! It doesn't matter what setting it is on our how many times I clean and change out the batteries!! Stays 1 ⭐ until Run Chicken makes it right. Old review: Currently working with customer service to resolve this issue, but it works for a few months and then everything starts going down hill. Door randomly opens and shuts for no rhyme or reason, and it's especially dangerous when it opens randomly in the middle of the night! Again, hopefully their team can help resolve this problem, which is why I gave it 3 stars, but if it's not fixed, this door gets 1 ⭐. To expensive to have it failing 3 months after install!! On the positive, the customer service team, thus far, has been responsive and are trying to help.

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