Expensive Failure 🤦🏻‍♀️🤦🏻‍♀️ Update: I've officially lowered this rating until Run Chicken follows through with my warranty. I have had this door installed for 3 months and it isn't working properly. Locking chickens out, opening randomly in the middle of the night, not always opening... I understood the first troubleshooting and even the second one.... but now dealing with customer service has become an arduous teeth pulling journey where I feel like I'm putting in a lot of time and brain power to fix a product that I supposedly have a warranty on. Not to mention, as many have said, it can only be done through email. Which can take hours or days to get replies! I loved this door, UNTIL it started to fail constantly!! It doesn't matter what setting it is on our how many times I clean and change out the batteries!! Stays 1 ⭐ until Run Chicken makes it right. Old review: Currently working with customer service to resolve this issue, but it works for a few months and then everything starts going down hill. Door randomly opens and shuts for no rhyme or reason, and it's especially dangerous when it opens randomly in the middle of the night! Again, hopefully their team can help resolve this problem, which is why I gave it 3 stars, but if it's not fixed, this door gets 1 ⭐. To expensive to have it failing 3 months after install!! On the positive, the customer service team, thus far, has been responsive and are trying to help.

Customer service is great! Luka with customer service was very helpful in resolving a problem I had with my T50 door. Love my Run Chicken door!

This is my second door This is my second door. Not because the first had issues but because i need an alternate entry/exit for my coup. Quality product. I replace the battery start of each year. Always works.

Fantastic product from a great company We purchased an automatic door opener for our chicken coop a year ago. It was easy to install and has worked beautifully. The customer service has been wonderful -- they are very quick to respond and provide detailed answers. This is a great product from a great company that we recommend to all our chicken-loving friends. We couldn't be happier.

Spectacular customer service / great product I had an issue with the door and I received excellent communication from the company with a speedy resolution. It's a great automatic door and my chickens and I appreciate it. Thank you for a great product and spectacular customer service.