LM
GBQuality Product, Quality Company Great customer service. Simple design. Easy install. Advanced programming using a phone and the light sensor on the door is really handy + neat
Rebecca Crawford
GBI love this Run Chicken door I love this Run Chicken door, and so does my hens. It was easy to install. I set mine up by time. It opens at 9am and closes at 10pm. It opens and closes on time every time. we have used it 2 weeks and now I wish I had bought it sooner.
Morgan Schreder
GBGreat customer service… I’ve been very happy with our chicken door. I had to reach out to customer service for support after a couple years. They were prompt, kind, and helpful. I sometimes took awhile to respond, make a video, and send it, but they were patient with me and consistent in following up until the problem was resolved. Very happy!
P. Cooper
GBDaylight savings time issue Well after daylight savings time I had an issue with the doors working but not at the correct time. I contacted the tech group with Run Chicken Doors and we talked back and forth a few days on what to do to fix the problem. The last step and also the easiest was to remove all the doors from the app and then add them back. Configured again and Ta Da they are opening and closing on the exact time I set them for… Thank You Run Chicken for making my life a little easier 👍🏼
Rebecca Vickers
GBThe motor in our chicken run died about… The motor in our chicken run died about a year and a half after purchasing it. I reached out to see if they could help troubleshoot it. They had me do and few different things and asked for photos. I did everything they asked and sent them the requested photos. Unfortunately, they had no idea why it stopped working and it was out of warranty, so they could not replace it. I knew that ahead of time, but I was hoping it was fixable. They offered me a small discount to purchase a replacement, which I took them up on. I really appreciated all the help and the small discount was not necessary, but was a nice gesture. All of their correspondence was quick and friendly. They have wonderful customer service and I will always recommend them to friends who are starting their flocks ir looking for automatic doors. I am very impressed and will continue to support this company.