Addy L.
GBExpensive Failure 🤦🏻♀️🤦🏻♀️ Update: I've officially lowered this rating until Run Chicken follows through with my warranty. I have had this door installed for 3 months and it isn't working properly. Locking chickens out, opening randomly in the middle of the night, not always opening... I understood the first troubleshooting and even the second one.... but now dealing with customer service has become an arduous teeth pulling journey where I feel like I'm putting in a lot of time and brain power to fix a product that I supposedly have a warranty on. Not to mention, as many have said, it can only be done through email. Which can take hours or days to get replies! I loved this door, UNTIL it started to fail constantly!! It doesn't matter what setting it is on our how many times I clean and change out the batteries!! Stays 1 ⭐ until Run Chicken makes it right. Old review: Currently working with customer service to resolve this issue, but it works for a few months and then everything starts going down hill. Door randomly opens and shuts for no rhyme or reason, and it's especially dangerous when it opens randomly in the middle of the night! Again, hopefully their team can help resolve this problem, which is why I gave it 3 stars, but if it's not fixed, this door gets 1 ⭐. To expensive to have it failing 3 months after install!! On the positive, the customer service team, thus far, has been responsive and are trying to help.
Kathy Lipowski
GBGreat product and company The door was easy to install and program, and customer service is top notch! I needed some help troubleshooting after daylight savings time and the company was extremely helpful and responsive!
Walter Wissell
GBSuper chicsken door! Made in USA! Run chicken is an amazing product! It worked out perfectly for my chicken run! Would like to send pictures, have a totally unique system set up with door!
Heather Pletsch
GBOverall great door Ordering was easy. Coop door was easy to install. App to program door works great. Overall happy with product.
GG
GBGood investment Now that the door opener is working correctly it is great. I had some issues initially which the manufacturers emailed me about. I felt they asked for a lot of work on my part when it was clear to me it was the sensor that was defective. Finally they sent me a replacement mechanism which I installed and it works perfectly. I would have given five stars except for the issue at the beginning. Worth the money and keeps my flock safe.