Kathy Lipowski
USGreat product and company The door was easy to install and program, and customer service is top notch! I needed some help troubleshooting after daylight savings time and the company was extremely helpful and responsive!
GG
USGood investment Now that the door opener is working correctly it is great. I had some issues initially which the manufacturers emailed me about. I felt they asked for a lot of work on my part when it was clear to me it was the sensor that was defective. Finally they sent me a replacement mechanism which I installed and it works perfectly. I would have given five stars except for the issue at the beginning. Worth the money and keeps my flock safe.
Izak Mahoney
USGreat product and customer service Received and installed this door with no issues. Worked awesome for eight months, then had issues with the door programming not compensating for daylight savings time. One email to the company and they sent simple instructions on how to fix it and it worked like new. Great product that makes having chickens even easier, especially when you are out of town for a few days, you can rest easy knowing they are locked up safe. Great customer service, very willing to help.
Jake Evans
USLove this Door I have had my door now for a year and its been working great. I had an issue with it not going up and reached out for help. The customer service team recommended a couple fixes and i got it working again, the battery connection was dirty and needed cleaned. Customer service reached out several times to make sure it was working properly and I had no other issues. They were quick to respond and very helpful. Very impressed!
P. Cooper
USDaylight savings time issue Well after daylight savings time I had an issue with the doors working but not at the correct time. I contacted the tech group with Run Chicken Doors and we talked back and forth a few days on what to do to fix the problem. The last step and also the easiest was to remove all the doors from the app and then add them back. Configured again and Ta Da they are opening and closing on the exact time I set them for… Thank You Run Chicken for making my life a little easier 👍🏼