Long term user I've been using mypoints for many, many years. They are a reliable company that gives rewards as promised. In recent years, the point offers for email clicks without purchase have really declined. Also, companies like rakuten offer more cash back than mypoints when purchasing. Overall, satisfied with the program though.

I would be happier if my points were… I would be happier if my points were added to my account right away, rather than wait for customer service to give me the points. I am very happy wiith customer service responses.

Ok but areas could be better! Many stores I shop with don’t even have or award points. The cost for a decent amount Giftcard is way too high. And now that it took me forever to earn enough points to even buy one (well over a year even with all the shopping I do and the surveys I take etc…), I still had to wait TWO Days to get awarded a giftcard that I purchased to be sent via email! That should’ve been sent immediately or at least within the same day!

Unacceptably slow I like the gift cards I can get, but after being a member for many years, the last gift card took over 2 weeks to receive, even after several attempts to let them know. It was WELL over the 10 days they say it can "take up to".

Fast point redemption It was a fast process for me to redeem some of my points for a gift card of my choosing. I enjoy shopping through mypoints and completing surveys providing feedback.