Used to be good; Now poor! Experiencd many issues trying to sign on to my account. Email and chat support trying to reset were worthless. Spent about 1.5 hours troubleshooting. Also my balance was reported as zero in one place and $1.50 in another. No longer can you view live streaming of races at website. No phone tech support. They use Covid as an excuse. I strongly recommend XpressBet instead. They have really improved in recent years and now have a very comprehensive and user friendly website.

I've been a consistent client for… I've been a consistent client for years, but now that I need help because of a simple address change, all I get is gibberish. I've agreed with their requirements three times, but there has been no improvement. I have decided to move my money elsewhere to "Plutonium Investment" which provides a better passive income option and is also profit-oriented with their service.

The withdrawals should be equally as… The withdrawals should be equally as timely like the time it takes to deposit money. There should be a search box to get to the greyhounds, if they don't automatically pop-up, I cannot bet the greyhounds, and there not in the regular list of races.

They are always right, don't even question it! I noticed most negative reviews blame Fanduel for ruining tvg. This may or may not be the case. Regardless, there is obviously a major problem with customer service. I love tvg and I never had any issues other than simple things like log in issues or location problems so these were fixed super easy. I saw their true colors when I had a question about my balance that I couldn't seem to get resolved. My chats with them would end abruptly with the agent getting annoyed when I expected more from them then a brush off. They would say case closed and close chat box. I received my answer by email, but it didn't even answer my question. I asked for more detail to help me understand. So they insulted my intelligence some more by sending me the exact answer again, word for word. I think the worst part of it is they are always eager to have feedback. We have all heard it, "Fanduel needs your feedback." Or " Are you enjoying tvg?" Well I finally agreed to give my opinion and when I tried to, about two sentences in, a message pops up and says my feedback is too long. Well, don't ask if you don't want to know. I should mention they have two great agents, the others should learn from. I give Dominique and Cassie an A plus, but you can not choose which one to speak with. So good luck!

Tvg maybe want to educate and ask their… Tvg maybe want to educate and ask their presenters to do their homework before they start pulling British jockey styles to bits, the race in question was the 5.05pm at Wolverhampton today, it was in fact an amateurs race, these people aren't professionals they do it for fun, some maybe not as stylish as mmmmm those north American jockeys, but I'd say they were far more stylish than the arm chair presenter, how bloody rude! The lack of knowledge as a presenter is baffling!