Charles Fitzpatrick
GBBrandon Ross Brandon Ross has always provided outstanding customer support! He is an invaluable asset to Excel Book Writing!
Marie Benjamin
GBMy experience with Excel book writing… My experience with Excel book writing has been a good experience. I am currently working with Ethan Rogers. Ethan Rogers has been kind patient as well as helpful. When Ethan says he's going to do something he does it. He's always on time. If he scheduled something and he's not able to make it he will definitely call you or send you a text or email his communication skills are on point. Thank you Ethan for all you have done I really appreciate your help 🙏🙏
Harold Haney
GBI regret my partnership with this company I went through a lot of frustration dealing with this company. First, There is a lack of communication, to reach someone to hold them liable for work they say they are going to do. The time it took for them to accomplish task. Plus they didn’t honor their contract. I was sold on the upgrade; I was told the website was for a lifetime and they cancelled or lost my website after 3 years. No accountability from the collective team. Plus, they wanted me to purchase another website/domain after it was lost. I feel like I lost more time than was helpful to launch my book.
akgoff
GBThe truth is not in this company The truth is not in this company. This company does not stand by its word and does not honor its agreements. I made it clear from the very beginning how dissatisfied I was. The poor responses were acknowledged and followed with empty promises ("I will personally see to it....") After a year of problems (passed around to different project managers, different writing teams, poor writing quality, poor communication, etc.) and giving them multiple "second chances to make it right," I requested the refund guaranteed in their contract last fall. The company representatives would go silent and after a couple of months of pestering on my part, they would schedule a call to discuss the logistics of a "settlement" document. Then, the call would be canceled. The last call I received, during which I was assured that the matter would be resolved right after the first of the year, was in December. It of course was not. I could go on, and I am not the type to flame anyone, but after about two years, my patience is at an end. (If you look at the other unsatisfied reviews, this appears to be a pattern.) Their money back guarantee appears to be a sales ploy that they have no intent to honor, short of a lawsuit forcing them to do.
NAVKPAL KAUR
CABest Edit services I am half way in getting my book edited from Excel Book Writing Company. Mr. David Basely is Project manager who is taking care of my editing process. Very Very responsible , Committed to his job and I really appreciate him and his team. So far I am very satisfied. I look forward to working with David and his team from Excel Book Writing in future as well.