akgoff
GBThe truth is not in this company The truth is not in this company. This company does not stand by its word and does not honor its agreements. I made it clear from the very beginning how dissatisfied I was. The poor responses were acknowledged and followed with empty promises ("I will personally see to it....") After a year of problems (passed around to different project managers, different writing teams, poor writing quality, poor communication, etc.) and giving them multiple "second chances to make it right," I requested the refund guaranteed in their contract last fall. The company representatives would go silent and after a couple of months of pestering on my part, they would schedule a call to discuss the logistics of a "settlement" document. Then, the call would be canceled. The last call I received, during which I was assured that the matter would be resolved right after the first of the year, was in December. It of course was not. I could go on, and I am not the type to flame anyone, but after about two years, my patience is at an end. (If you look at the other unsatisfied reviews, this appears to be a pattern.) Their money back guarantee appears to be a sales ploy that they have no intent to honor, short of a lawsuit forcing them to do.
Diane Nobles-Eldakak
AEMy first book as a memoir for my husband I wrote my first book as a memoir to my husband who passed away from Stage IV Lung Cancer. I have been working with Brandon who has contacted me every week to go over any changes, as well as coordinating the marketing strategies for my website and social media. I have been very happy with the work that Brandon has done on the production of my book, as it made it a very memorable experience for writing my first book!
Charles Fitzpatrick
GBBrandon Ross Brandon Ross has always provided outstanding customer support! He is an invaluable asset to Excel Book Writing!
brittany sul
GBTop notch experience Chase Parker is an exceptional person. He stayed with me throughout the process, persistent and determined that I succeed. Even when I wanna give up. His service is top notch, professional and gentle spirit. He dedicates himself, offers selfless service and support to make sure my book succeeds. Thanks chase for all the hard work.
Doris
GB“Excel The Amazing” Excel Book… “Excel The Amazing” Excel Book Writing is a very professional, kind, caring, and knowledgeable book writing company. They naturally know exactly and understand what your saying, meaning, and want the audience to know, and feel, from your book. The editing is so amazing, and brilliant!!! They’re also very honest, and care tremendously about customer satisfaction. I’m so very happy with Excel. They’re kind and smart writers, and they’re work is such quality! Love them!