The truth is not in this company The truth is not in this company. This company does not stand by its word and does not honor its agreements. I made it clear from the very beginning how dissatisfied I was. The poor responses were acknowledged and followed with empty promises ("I will personally see to it....") After a year of problems (passed around to different project managers, different writing teams, poor writing quality, poor communication, etc.) and giving them multiple "second chances to make it right," I requested the refund guaranteed in their contract last fall. The company representatives would go silent and after a couple of months of pestering on my part, they would schedule a call to discuss the logistics of a "settlement" document. Then, the call would be canceled. The last call I received, during which I was assured that the matter would be resolved right after the first of the year, was in December. It of course was not. I could go on, and I am not the type to flame anyone, but after about two years, my patience is at an end. (If you look at the other unsatisfied reviews, this appears to be a pattern.) Their money back guarantee appears to be a sales ploy that they have no intent to honor, short of a lawsuit forcing them to do.

My first book as a memoir for my husband I wrote my first book as a memoir to my husband who passed away from Stage IV Lung Cancer. I have been working with Brandon who has contacted me every week to go over any changes, as well as coordinating the marketing strategies for my website and social media. I have been very happy with the work that Brandon has done on the production of my book, as it made it a very memorable experience for writing my first book!

Writing is an opportunity for personal growth, express my thoughts, ideas, and overcome my fears. My name is Glenda Bridges and I was excited to share my experience in working with Brandon Ross as my editor. He has been very professional, focused, attentive and was able to provide me constructive feedback and able to convince me that I could never go wrong with a well-thought- out and well executed plan. I have been very satisfied while working with him and he seems to always make me feel confident. I eventually learned that I was able to bypass any writing blocks that I once had and saw that all it took was a little creativity.

Top notch experience Chase Parker is an exceptional person. He stayed with me throughout the process, persistent and determined that I succeed. Even when I wanna give up. His service is top notch, professional and gentle spirit. He dedicates himself, offers selfless service and support to make sure my book succeeds. Thanks chase for all the hard work.

I regret my partnership with this company I went through a lot of frustration dealing with this company. First, There is a lack of communication, to reach someone to hold them liable for work they say they are going to do. The time it took for them to accomplish task. Plus they didn’t honor their contract. I was sold on the upgrade; I was told the website was for a lifetime and they cancelled or lost my website after 3 years. No accountability from the collective team. Plus, they wanted me to purchase another website/domain after it was lost. I feel like I lost more time than was helpful to launch my book.