Ashley's First Camping Trip Ashley's First Camping Trip is a children's book describing a little girls first camping trip with her grandparents. This was my first experience with Excel Book Writing. Overall, I think Ethan Rogers did an outstanding job in helping to get my book published. As noted I give them a five star rating.

The truth is not in this company The truth is not in this company. This company does not stand by its word and does not honor its agreements. I made it clear from the very beginning how dissatisfied I was. The poor responses were acknowledged and followed with empty promises ("I will personally see to it....") After a year of problems (passed around to different project managers, different writing teams, poor writing quality, poor communication, etc.) and giving them multiple "second chances to make it right," I requested the refund guaranteed in their contract last fall. The company representatives would go silent and after a couple of months of pestering on my part, they would schedule a call to discuss the logistics of a "settlement" document. Then, the call would be canceled. The last call I received, during which I was assured that the matter would be resolved right after the first of the year, was in December. It of course was not. I could go on, and I am not the type to flame anyone, but after about two years, my patience is at an end. (If you look at the other unsatisfied reviews, this appears to be a pattern.) Their money back guarantee appears to be a sales ploy that they have no intent to honor, short of a lawsuit forcing them to do.

Company provides great support! Mikhail has been a pleasure to work with. He communicates quickly with answers and provides daily or weekly updates regarding your project. Graphic design artists do great work on your illustrations. They do nice work on your website design. Their editing staff and book layout team could use more experienced personnel; however, they work closely with you to support your vision.

Damien West gave me a great deal on… Damien West gave me a great deal on three books.He spent an hour on the phone explaining how the company works.My book consultant Brandon Ross calls me every day to keep track of my progress He is very professional and thorough

I regret my partnership with this company I went through a lot of frustration dealing with this company. First, There is a lack of communication, to reach someone to hold them liable for work they say they are going to do. The time it took for them to accomplish task. Plus they didn’t honor their contract. I was sold on the upgrade; I was told the website was for a lifetime and they cancelled or lost my website after 3 years. No accountability from the collective team. Plus, they wanted me to purchase another website/domain after it was lost. I feel like I lost more time than was helpful to launch my book.