akgoff
USThe truth is not in this company The truth is not in this company. This company does not stand by its word and does not honor its agreements. I made it clear from the very beginning how dissatisfied I was. The poor responses were acknowledged and followed with empty promises ("I will personally see to it....") After a year of problems (passed around to different project managers, different writing teams, poor writing quality, poor communication, etc.) and giving them multiple "second chances to make it right," I requested the refund guaranteed in their contract last fall. The company representatives would go silent and after a couple of months of pestering on my part, they would schedule a call to discuss the logistics of a "settlement" document. Then, the call would be canceled. The last call I received, during which I was assured that the matter would be resolved right after the first of the year, was in December. It of course was not. I could go on, and I am not the type to flame anyone, but after about two years, my patience is at an end. (If you look at the other unsatisfied reviews, this appears to be a pattern.) Their money back guarantee appears to be a sales ploy that they have no intent to honor, short of a lawsuit forcing them to do.
Elizabeth
US"Exceptional Service and Partnership: A Positive Experience with Excel Book Writing" My husband and I were searching for a publishing company and we came across Excel Book Writing. From the very start, the company, including our agent Sophia, was professional, kind, and knowledgeable. They kept us updated on the process of our book and we formed a great partnership. When each chapter was completed, we were blown away, and if any chapter needed corrections, the team made sure we were satisfied with the revised outcome. I am very pleased with Excel Book Writing and I look forward to conducting business with them in the future. Thank you for the awesome service, and I will definitely be referring Excel Book Writing to my friends and family for any services they may need.
Paul Berken
USStrange Crazy Sad Stories Why People File Bankruptcy Alister Lucas - Senior Project Manager and Anthony Connors - Project Manager were both instrumental in assisting me in completing writing my book. Both were very helpful in designing a Book Cover and Website for my book as well as promoting it. I will always appreciate both their guidance and advice. Thank You
Yesmin Chimeno
USDamien West gave me a great deal on… Damien West gave me a great deal on three books.He spent an hour on the phone explaining how the company works.My book consultant Brandon Ross calls me every day to keep track of my progress He is very professional and thorough
martha
USNot a pleasant experience My experience was great for two reasons. 1. A finished product that is beautiful and 2. Ethan Rogers who took over the project and brought it to fruition. The experience was not pleasant from the beginning. There were so many communication issues. Ethan was the only saving grace. It was he that stuck it out and helped me through all the issues.