DO NOT USE EXCEL DO NOT USE EXCEL! These people are useless. They mis-formatted the interior of my book in an egregious way such that the two-page spread illustrations were misaligned! Then they wanted to charge me a lot of money for them to fix their own mistake. They also suck at communicating, and most weeks they don't work on your project. They don't even open the file. Most of the 5-star reviews you see were coerced out their clients when their projects were going well, so keep that in mind when making a decision about where to put your money. *Addendum to original review* In Excel's response to me, they said "Upon reviewing your project, we found that all approvals were given for the formatting and layout, including the placement of two-page spread illustrations. However, we understand that sometimes preferences may change after publication..." My preferences never changed. Excel never showed me what that interior would look like in a printed version of the book. Turns out, the interior they created for me misaligned the two-page spreads. I thought I could trust Excel to do their job of formatting the interior of the book (after all, that is why I contracted them in the first place), but I was wrong. Whoops. Then they asked me for $300 to fix their own mistake.

Ashley's First Camping Trip Ashley's First Camping Trip is a children's book describing a little girls first camping trip with her grandparents. This was my first experience with Excel Book Writing. Overall, I think Ethan Rogers did an outstanding job in helping to get my book published. As noted I give them a five star rating.

I regret my partnership with this company I went through a lot of frustration dealing with this company. First, There is a lack of communication, to reach someone to hold them liable for work they say they are going to do. The time it took for them to accomplish task. Plus they didn’t honor their contract. I was sold on the upgrade; I was told the website was for a lifetime and they cancelled or lost my website after 3 years. No accountability from the collective team. Plus, they wanted me to purchase another website/domain after it was lost. I feel like I lost more time than was helpful to launch my book.

The truth is not in this company The truth is not in this company. This company does not stand by its word and does not honor its agreements. I made it clear from the very beginning how dissatisfied I was. The poor responses were acknowledged and followed with empty promises ("I will personally see to it....") After a year of problems (passed around to different project managers, different writing teams, poor writing quality, poor communication, etc.) and giving them multiple "second chances to make it right," I requested the refund guaranteed in their contract last fall. The company representatives would go silent and after a couple of months of pestering on my part, they would schedule a call to discuss the logistics of a "settlement" document. Then, the call would be canceled. The last call I received, during which I was assured that the matter would be resolved right after the first of the year, was in December. It of course was not. I could go on, and I am not the type to flame anyone, but after about two years, my patience is at an end. (If you look at the other unsatisfied reviews, this appears to be a pattern.) Their money back guarantee appears to be a sales ploy that they have no intent to honor, short of a lawsuit forcing them to do.

Get your book published The publisher has stayed with me throughout the publishing process. Every chapter I send in is put in format and sent back to me for review. Every change I make is then corrected in the format and sent back to me for review. During my reviews, I always find something that I had missed before or want changed and there is never a problem. These guys are the best.