Not a pleasant experience My experience was great for two reasons. 1. A finished product that is beautiful and 2. Ethan Rogers who took over the project and brought it to fruition. The experience was not pleasant from the beginning. There were so many communication issues. Ethan was the only saving grace. It was he that stuck it out and helped me through all the issues.

The truth is not in this company The truth is not in this company. This company does not stand by its word and does not honor its agreements. I made it clear from the very beginning how dissatisfied I was. The poor responses were acknowledged and followed with empty promises ("I will personally see to it....") After a year of problems (passed around to different project managers, different writing teams, poor writing quality, poor communication, etc.) and giving them multiple "second chances to make it right," I requested the refund guaranteed in their contract last fall. The company representatives would go silent and after a couple of months of pestering on my part, they would schedule a call to discuss the logistics of a "settlement" document. Then, the call would be canceled. The last call I received, during which I was assured that the matter would be resolved right after the first of the year, was in December. It of course was not. I could go on, and I am not the type to flame anyone, but after about two years, my patience is at an end. (If you look at the other unsatisfied reviews, this appears to be a pattern.) Their money back guarantee appears to be a sales ploy that they have no intent to honor, short of a lawsuit forcing them to do.

Get your book published The publisher has stayed with me throughout the publishing process. Every chapter I send in is put in format and sent back to me for review. Every change I make is then corrected in the format and sent back to me for review. During my reviews, I always find something that I had missed before or want changed and there is never a problem. These guys are the best.

Writing is an opportunity for personal growth, express my thoughts, ideas, and overcome my fears. My name is Glenda Bridges and I was excited to share my experience in working with Brandon Ross as my editor. He has been very professional, focused, attentive and was able to provide me constructive feedback and able to convince me that I could never go wrong with a well-thought- out and well executed plan. I have been very satisfied while working with him and he seems to always make me feel confident. I eventually learned that I was able to bypass any writing blocks that I once had and saw that all it took was a little creativity.

Davin Lobo I just wanted to thank Davin Lobo for this quick help and guidance through the final phase of publishing Light in the Dark. He came on at a crucial time to get things done after my previous project manager left. He returned my calls promptly and quickly pushed through the last details needed to get my book finished.