DO NOT USE EXCEL DO NOT USE EXCEL! These people are useless. They mis-formatted the interior of my book in an egregious way such that the two-page spread illustrations were misaligned! Then they wanted to charge me a lot of money for them to fix their own mistake. They also suck at communicating, and most weeks they don't work on your project. They don't even open the file. Most of the 5-star reviews you see were coerced out their clients when their projects were going well, so keep that in mind when making a decision about where to put your money. *Addendum to original review* In Excel's response to me, they said "Upon reviewing your project, we found that all approvals were given for the formatting and layout, including the placement of two-page spread illustrations. However, we understand that sometimes preferences may change after publication..." My preferences never changed. Excel never showed me what that interior would look like in a printed version of the book. Turns out, the interior they created for me misaligned the two-page spreads. I thought I could trust Excel to do their job of formatting the interior of the book (after all, that is why I contracted them in the first place), but I was wrong. Whoops. Then they asked me for $300 to fix their own mistake.

I regret my partnership with this company I went through a lot of frustration dealing with this company. First, There is a lack of communication, to reach someone to hold them liable for work they say they are going to do. The time it took for them to accomplish task. Plus they didn’t honor their contract. I was sold on the upgrade; I was told the website was for a lifetime and they cancelled or lost my website after 3 years. No accountability from the collective team. Plus, they wanted me to purchase another website/domain after it was lost. I feel like I lost more time than was helpful to launch my book.

Brandon Ross Brandon Ross has always provided outstanding customer support! He is an invaluable asset to Excel Book Writing!

Not a pleasant experience My experience was great for two reasons. 1. A finished product that is beautiful and 2. Ethan Rogers who took over the project and brought it to fruition. The experience was not pleasant from the beginning. There were so many communication issues. Ethan was the only saving grace. It was he that stuck it out and helped me through all the issues.

Writing is an opportunity for personal growth, express my thoughts, ideas, and overcome my fears. My name is Glenda Bridges and I was excited to share my experience in working with Brandon Ross as my editor. He has been very professional, focused, attentive and was able to provide me constructive feedback and able to convince me that I could never go wrong with a well-thought- out and well executed plan. I have been very satisfied while working with him and he seems to always make me feel confident. I eventually learned that I was able to bypass any writing blocks that I once had and saw that all it took was a little creativity.