akgoff
GBThe truth is not in this company The truth is not in this company. This company does not stand by its word and does not honor its agreements. I made it clear from the very beginning how dissatisfied I was. The poor responses were acknowledged and followed with empty promises ("I will personally see to it....") After a year of problems (passed around to different project managers, different writing teams, poor writing quality, poor communication, etc.) and giving them multiple "second chances to make it right," I requested the refund guaranteed in their contract last fall. The company representatives would go silent and after a couple of months of pestering on my part, they would schedule a call to discuss the logistics of a "settlement" document. Then, the call would be canceled. The last call I received, during which I was assured that the matter would be resolved right after the first of the year, was in December. It of course was not. I could go on, and I am not the type to flame anyone, but after about two years, my patience is at an end. (If you look at the other unsatisfied reviews, this appears to be a pattern.) Their money back guarantee appears to be a sales ploy that they have no intent to honor, short of a lawsuit forcing them to do.
NAVKPAL KAUR
CABest Edit services I am half way in getting my book edited from Excel Book Writing Company. Mr. David Basely is Project manager who is taking care of my editing process. Very Very responsible , Committed to his job and I really appreciate him and his team. So far I am very satisfied. I look forward to working with David and his team from Excel Book Writing in future as well.
Diane Nobles-Eldakak
AEMy first book as a memoir for my husband I wrote my first book as a memoir to my husband who passed away from Stage IV Lung Cancer. I have been working with Brandon who has contacted me every week to go over any changes, as well as coordinating the marketing strategies for my website and social media. I have been very happy with the work that Brandon has done on the production of my book, as it made it a very memorable experience for writing my first book!
Pete Hartgraves
GBGet your book published The publisher has stayed with me throughout the publishing process. Every chapter I send in is put in format and sent back to me for review. Every change I make is then corrected in the format and sent back to me for review. During my reviews, I always find something that I had missed before or want changed and there is never a problem. These guys are the best.
Jerry Johnston
GBDavin Lobo I just wanted to thank Davin Lobo for this quick help and guidance through the final phase of publishing Light in the Dark. He came on at a crucial time to get things done after my previous project manager left. He returned my calls promptly and quickly pushed through the last details needed to get my book finished.