Birwo Casino

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4.10
Based on 20 Reviews

5

60.00%

4

10.00%

3

20.00%

2

0.00%

1

10.00%
About Birwo Casino

We believe customer support is one of the most important things that an online casino should have, for this reason; at Birwo it's our #1 priority. We try at all times to have a personal conversation with a 100% of our users. If there's any question please feel free to hit us up through any of our channels.

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Nickie
AT

Good for US player They had good prize in tournament. Also it friendly to US people.

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abbe
SE

Having hard time registering I read about Biro casino on many affiliates sites and wanted to give it a shot. Registered without problem, but stuck on activation process. I did not recieve confirmation E-mail , despite my several requests to resend it. I wrote to support several times,, but never got response from them totally dead contact, No livechat, no response via email even in working days and no other means to contact them.. For me a player friendly casino should have it is support available when a player need help at least via email within short time . This casino have not passed my very importand and primary wish, that is why i give it 3/10 just for the nice and modren design and the variety of games. If you cannot communicate with custommer then what is the point of oppening casino after all. Edit: As for today mon 21, still no reply to my 5 messege. I will take it as the casino donnot want new custommer.

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Kyle Shyzer
BR

Won 2nd place tournament 0.35BTC :) Won 2nd place on 2nd weekend tournament, received the prize as promissed :) Amazing website

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doozer
US

Do not gamble here. Not provably fair. I have Lost 15 bitcoins here which had been my savings. My experience so far has been when I deposit a bitcoin I win at first, but then soon after I would start to lose and noticed a pattern. This has happened 3-4 times to me. I play mostly the slots and I deposit one bitcoin and win a bit at first, and feel like the odds are with me, but then it goes on a losing streak. So I may deposit a few more coins but I continue to keep losing. When I first wrote this post I received a reply from Birwo saying they are provably fair but the rate at which I lost my coins concerned them and that they would refund me 2x my losses on this losing streak once they verified it. They told me if I supplied them with my ID they would take a look and process the refund. When I spoke to a support rep at Birwo, he argued with me about what I was told on here and said that the only thing he would be willing to do is give me a small bonus, half a bitcoin, but I needed to gamble 16 bitcoins to get the bonus. The site has been reported as not being provably fair on some forums on the web, even though they have a little side widget which says they are, I'm pretty sure it doesn't actually work. Just do a search and I would recommend to stay away. They have already been dishonest with their reply on here not delivering what they said.

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Quetzal Montes
MX

Good bonuses and support. This casino offers great bonuses and great customer support: It is becoming very popular due to the attention they provide to each player.

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