The company is great!! The company is great, if you dont like something they give you time to return, and give you the paid label. Unlike other Tennis shops online, and the selection is always good for all types of tennis gear from shoes, balls, clothes, etc.. you name it they have it and good prices.

Poor Service Order shoes that were not a fit, completed their return and exchange form for another pair. Called twice and 11 days later, they still can't tell me if they will send new shoes or provide a refund. Customer service on the phone cannot answer any questions on status. Forget supporting a local business and buy from Amazon. At least the product can be exchanged or returned with replacement shipped back on a timely basis.

Tennis Express my favorite store I like to buy in Tennis Express because I always get my orders on time. I received quality of all the products I shopped. The brand ASICS is a good quality, comfortable.

Very unfortunate that you Iy use FedEx… Very unfortunate that you Iy use FedEx for returns as they are inconvenient for me to use. Too far. Better if you used ups. This will make me less likely to buy from you.

Had to return pickleball shoes Had to return pickleball shoes. Shoes marked with correct size, However right shoe smaller than left shoe. Left shoe fit correctly. Still waiting on new shoes to replace wrong size shoes. No notification sent indicating TE received returned shoes. Having to call today to find out.