customer
GBThink twice before signing up I've played on this site for many years, used to be great with regular free spins within games and reasonable wins which were always paid out quickly, however, over the last 2yrs it has really gone downhill, next to no free spins triggered within games nevermind a win, quite a few games gone and replaced with games that are even harder to get a win from. I totally get that these sites are all about making money themselves but come on the odds now are appalling to say the least. I'll be closing my account and I'm sure I won't be the only one
Charles Emery
GBTakes your money but refuse to pay I would give minus figures if I could, they owe me 50 pounds and are saying my driver's licence is not clear enough and I cannot use NHS letters or bank statement which came from on line. This has been a fight for over a week and they are bad payers over 50 pound. These checks should be done before they take money if they need them done to pay out. Been told on 3 occasions my docs are verified then told it's no good. Bad very bad company. And there is no managers funny that
Jared
GBThis is the worst site I have ever used… This is the worst site I have ever used I have been waiting to be paid since December 31st 2023 & all now when I call them all they can tell me is I’m sorry you’ve been waiting so long but we don’t know why security is taking so long to verify this It’s beyond a joke now they are quick to take your money but when you win & make a withdrawal they block your account and Don’t pay… To top it off you sit in a queue for 40 minutes minimum and get nowhere on calls It’s not a little amount of money they owe me either😡 The gambling commission needs to get involved with this company.
Carrie
GBFast response from elena Fast response from elena, very polite and easy to talk to
Brenna
GBJoined only 3 weeks ago, now deleted Joined only 3 weeks ago. Didn't initially get my bonus but quickly rectified when contacted. Then had £90 bo us and £30 real money. A lot of money! For bingo!! Played few games at a time a few days apart, as per "gambling charity awareness". Didn't log in for 5 days and £90 bonus taken away!! Contacted and apparently recently changed terms and conditions if not signed in for 5 days bonuses removed. Hardly an incentive for the folk having addiction issues!! Every member Contacted, however, I have received one and only "welcome email" on Feb 1st and nowt else. So no email, not aware of conditions but penalised anyway. BE AWARE of this site. It's rubbish for bingo anyway, maybe 5 games to play, maybe some more if you are"loyal" it's shocking!! Best regular prize about £12 for house!! Jeezo stick with Tombola folks!