Poorest betting site I have used Poorest betting site I have used Cash out options miraculously disappear I was winning and they rejected my cash out which seemed ridiculas Not got the cards or booking markets, even corners are tough to find on in play Easy deposit option but seems to take far longer loading withdrawal Poor site lay out, and they charge you for withdrawals if it's a debit card Will not be using again

Absolute rip off merchants Absolute rip off merchants - they take a not-unsubstantial charge for withdrawals. Also far too invasive of privacy. They emailed me asking for personal information such as my employment status, job description, monthly earnings, etc. This was accompanied by a request to upload bank card and passport photos together with a utility bill from within the last three months. They can shove that kind of intrusion into my private life. How dare these dodgy bookies question me to this extent while pretending it's all for my own good. Who the hell do they think they are. This is Big Brother gone mad and no one should subscribe to it. If they're concerned about gambling addiction then let them place a weekly max £250 deposit on every account!!

Resolved issue with energy bet from 17/9 Resolved issue from 17/9 It was in fact my banks fault not energy bet. Issue with Mastercard debit and gambling sites, they need to to manually transfer it. My grievance is that I went into my bank physically twice and upteen digital chats to get told wrong information. I needed energy bet to walk me through what I need to say to bank for them to investigate which they eventually did via retail disputes. Absolutely disgusting experience

Functionality is okay for a while Functionality is okay for a while, but if you take a few good value bets from their promos they ban you from doing more promos. They are basically hunting down customers who are unaware of value to eplot them. I don't like this as there are much better bookmakers out there. Avoid if you just wanna good bookie to bet with.

Do not use this site under any… Do not use this site under any circumstances. My father bet with them using their introductory offer and won £50. They then asked him to prove his identity by supplying various documents. He provided the documents and they kept rejecting them for minor reasons. For example they wanted a picture of him holding his passport in one hand, and a piece of paper with the days date. The picture had to have his face in too and the details on the passport be able to be read clearly. Anyone can imagine this would be a difficult shot to get on today's phones. Nevertheless he supplied all documents they asked for and replied to an email they sent him confirming his identity. After all that he finally verified his account and tried to withdraw his £50, at which point energybet cancelled his account and took his money. Absolute scam artists.