Dsnt matter
NLDont play I am writing to express my deep dissatisfaction with the unprofessional nature of your casino services. I am appalled by the difficult and unreasonable verification process that BetNFlix Casino requires its customers to undergo. I have encountered numerous obstacles when attempting to verify my account, as you seem to accept very few forms of documentation. Even after successfully completing the verification process, I have been repeatedly requested to provide additional documents, which seems to be a deliberate ploy to generate unnecessary delays and hinder my gaming experience. Moreover, I am extremely disappointed in the quality of customer support provided by BetNFlix Casino. Each time I reached out for assistance, I received automated responses and generic messages that did not address my specific concerns. It is disheartening to have my genuine inquiries constantly met with unhelpful replies, as it leaves me feeling neglected and unsupported as a customer. Furthermore, I would like to express my frustration with the limitations imposed on withdrawals by BetNFlix Casino. With a maximum withdrawal limit of 1000 euros and a 48-hour waiting period, it seems that your casino is purposefully creating obstacles to hinder customers' ability to access their winnings promptly. These limitations are not only inconvenient but also raise suspicions about the integrity of your establishment's operations. Finally, it is worth noting that I am aware that BetNFlix Casino is affiliated with LCS. The substandard service I have received only reinforces my belief that this is an organized effort to exploit unsuspecting customers, making it seem like a dubious game designed to ensure players lose instead of maintaining their trust and fair gameplay. I find these practices wholly unacceptable, and as a dissatisfied customer, I expect immediate rectification of these issues. I demand a review of your verification process to make it more user-friendly and efficient. Additionally, I request a commitment to providing responsive and personalized customer support to address customers' concerns promptly. Lastly, I strongly urge you to reassess the withdrawal limits and waiting time to ensure a fair and enjoyable gaming experience that encourages transparency and trust between the casino and its customers. Failure to address these concerns and resolve the issues mentioned will leave me with no other option than to share my negative experience with online review platforms and relevant regulatory authorities. I hope that BetNFlix Casino takes this matter seriously and works towards improving its services for the satisfaction of its customers.
Jonathan E
MTDO NOT USE As people have already said here, it is like impossible to get your funds out. I finally managed to get verification completed BUT now when doing the withdrawal, they cancelled it and requested additional documents. Like seriously. The withdrawal is 150 EUROS. No large amount at all. And they start requesting selfie with ID, addition ID and stuff...like no. Enough is enough. I work in a betting company myself and know we try hard to hide behind laws and regulations and interpreting them to our own liking and trying to make it hard for customers to withdraw, but this here, for only 150 freaking euros, is just extreme. Never seen anything like it. Complete utter scam of a site.
Dmytro Yanushevskyi
CAProcessing withdrawal for more than 21 days. Please stay away! I have no idea who put more than 1 star for this operator, but my withdrawal still pending for 21 days now. Requested 01/03/2024. No updates, no info, just automated, stupid replies in chat. Will update if I receive a payment.
Sol
NODont waste money - Scam Dont waste money. They tok 300 euro from my account due to som hidden terms. I always read everything that is written around the term of bonus. I won almost 600 euro ned suddebly 300 euro just disapear. «Taken to system» the log says.
Jordan Mcinnis
CAPLEASE DO NOT USE THIS SITE!! PLEASE DO NOT USE THIS SITE!! if you loose money, its never and issue but if you win money they will just claim you broke terms and conditions and take it, this site is a SCAM, PLEASE do not use it ever. They are horrible!! the worst site and customer experince I ever used, there are plenty more out there, this site is not worth it TRUST ME