Terrible and non-existent customer services Terrible and non-existant customer services. Reading other reviews, it seems I am not the only who has been neglected by William Hill. I initialy sent a complaint via the online Chat and was advised 'A Manager would look into it' After a few weeks, I chased this up and no response. After a month, I wrote in the Complaints email. I have chased this up serveral times, but 2 months down the line - not even one response from William Hill. Unfortunately I will have to take my complaint further to the Gamling Commisions - terrible customer service. Complaint Reference 210720-009988

Shocking shocking site..stayed away for few months then recieved a Email offering a free £10 an free spins so went to account, it did it but wouldnt let me play on games so went to live chat they said i had to deposit over a £1 to get the free bonus so its not free then is it ..took over over an half hour an a headach like trying get blood out stone getting passed from pillow to post tryng sort it ..should be looked in to sending false Email offers ..i read it an reread it nothing in the Email saying what they say ,,they never follow through any so called offers ever ..stay well away all lies the pomise things but when you get on the site not true they just want you to deposit while waiting for chat like being robbed

Terrible site Terrible site , slots are terrible . If you bang yourself a tenner on you’ll get 3 mins play , I tried lots of slots & they all take take take , unlike some other sites where you will spin a few times & get a win even if it a lil bit to keep you going ... you’ll be lucky to get a drop of 4p out of then on 20p spins every 10 spins ! Terrible will not be depositing again

A complet joke by WilliamNOTcasino Its one of the very worst sites, i won big time and what happened the game froze as it was paying out so complained to them, what they did was nowt all, they still in the 80s, who is too blame for online farce is former CEO James Henderson, scammed too many times. If this was a person he be sentenced to least 25 years in prison. Too much delays at times, why 2500 leaving each week is clear, its not up to the mark, lackig 30 years behind, will they act, answer is a simple NO, clueless idiots with no testicular fortitude.

DEPOSITED 30 WITHDREW 1000 just like to say, hate william hill but love william hill casino club apparently canadian company who i have to say are fair, i deposited 30£ and just played about with it for a while, next thing im up to 200 so i bet 100 on blackjack, no lie, it cme in about 4 times in row.. can i get a woopdy woop woop.. anyway after a bit balance was at a bout 1200,, withdrew the 1000 and wasted the 200. They told me at first withdrawel would take over 10 days obviously i wasnt happy, asked for it to be hurried.. hey prestoo... 2 days later its in my bank, i havent deposited there since but hey thats fair to me