Brook Wood
GBAvoid this casino!!! Avoid this casino!!! I played the daily free game and won 5 free spins, playing through the spins I then won a bonus round. I had won around 20 pounds when the game crashed and kicked me out into the lobby. Upon return entering the game it had played through the bonus in background and said I’d won £42 I then finished the remaining free spins and left the game o lay to find no money in my account. So I phoned customer service and after 3 calls have been told that the tech department looked at the 5 free spins and saw no winnings. So they are accusing me of lying basically and I’ve closed my account, scammers and waste of time, do better t bother with this casino atrocious customer service
Consumer
GBterrible !!! terrible !!! the worst casino ever !!! created account , deposited a average amount and then they instantly blocked my account for security checks ……. it’s a total scam , they should have not taken my deposit , evading all emails calls and my money is frozen will be taking this up with ombudsman
Mikey Chan
CATrustworthy, large withdrawal hit my account with no issues The live chat agents weren't very helpful, but my worries were eased when the money hit my bank account. It took a bit longer than expected though, which is the reason for the 4* - it took 48h for verification, and ~36h to hit my bank account after my withdrawal was approved. My withdrawal was $18k CAD which worried me a bit, but it ended up being no problem.
Brak Nazwiska
GBThey don't pay out winnings, avoid. Absolute disappointment and joke company They did not pay out due £46 AFTER a match due to their 'obvious error'. After my polite inquiry they have also limited my account to... £0.85 per bet. I made maybe 10 bets altogether, with negligible winingds. Avoid at all costs.
Lobsang Tsetan
BEWish I could give it ZERO star. I am sad, that I can't give it a 0 stars. When you win, internet gets blocked. When you restart the game your winning is gone. It happened to me 7 times already. I am not a huge gambler, once in 7-8 months I will play one. In my small experience, this is the worst casino, atleast in my experience here in Belgium. I rather lose money at 777casino or star casino coz they atleast give me huge wins once in a while and if the internet gets blocked, you can still continue your game right where you stopped. Here at bwin, I lost a lots of bonus coz for some convenient reason, many times when I win some bonus, game got blocked, then I checked my internet. Telegram and YouTube,everything is working so I can only come to the conclussion that they blocked the game on purpose so you win less. Worst one.