They helped with any questions I had in… They helped with any questions I had in a very quick manner. Provided assistance when needed and overall, very friendly and reliable service.

Horrible Hosting site have had nothing… Horrible Hosting site have had nothing but issues so far. The Dns has not been working for days so I cannot access the admin console, we are trying to change the game mode to hard and some other things like mods to add but cannot. One of the reasons I went with this server hosting was because they insured incidents like this don't happen, also on their website they say they have expert live chat support. This is not the case tried to get some help from an "agent" was met with a pretty bad help menu as no agents were active so I was asked to send an email which I did, I still haven't heard back after 2 for the email either. Not sure if the people working just up and left or what but pretty annoyed, considering I spent $60 for this month.

I was really scratching my head as to… I was really scratching my head as to why I couldn't connect to my server. Within seconds of reaching out for help, I had a Customer Support Rep working on the issue. Brian was extremely courteous and helpful. They have a great team of professionals to help you with any issue you may be experiencing!

Very good, minimalistic and quick. They provide very good servers. Where the only limit really is the RAM which is how the pay grade differs. I've had no issues and it's a quick and clean setup process. If you know computers you know how to handle this provider. Again, very good. Would recommend!

Easy to Use and Helpful Customer Care Simple Game Hosting has been a fantastic experience! I have followed Nic on YouTube since I began playing Minecraft. I wanted to start a server for me, my son, and my granddaughter. Imagine my excitement when I discovered he had launched his own server! The customer service, especially the chat support, is top-notch. Both Nic and Elija were incredibly patient and helpful, guiding me through the process, which is very straight forward. I just couldn't decide on an installation so I tried a few. A huge thank you for the excellent server and the invaluable expertise provided!