Isaac Phenix
CAHorrible Hosting site have had nothing… Horrible Hosting site have had nothing but issues so far. The Dns has not been working for days so I cannot access the admin console, we are trying to change the game mode to hard and some other things like mods to add but cannot. One of the reasons I went with this server hosting was because they insured incidents like this don't happen, also on their website they say they have expert live chat support. This is not the case tried to get some help from an "agent" was met with a pretty bad help menu as no agents were active so I was asked to send an email which I did, I still haven't heard back after 2 for the email either. Not sure if the people working just up and left or what but pretty annoyed, considering I spent $60 for this month.
Alex
SECustomer Support of the Year I had some "technology is confusing" questions, and the agent I talked to was very quick with replies as well as super helpful, and had an overall sweet tone! I feel confident that if I ever have any other concerns pop up, SGH's customer support will definitely have my back!
Hjalte Sørensen
DKNIC IS AWSOME NIC IS AWSOME
Rudy
GBGood experience overall with… Good experience overall with knowledgeable technicians. They set the server up for me and ran mods as well. They talked me through the whole process I would recommend
James Cape
GBdon't be scared to get help. they can ACTUALLY help. Brian helped me address a slight error in my installation of Modpack into my server. less than 10 min and he had it working flawlessly. polite and quick to respond. very happy with the customer service at simple gaming host!