Poor customer service and stupid policies Cancelled a pre-order long before anything had to be done with it and they still charged a 15% cancellation fee. "It's policy" they said and wouldn't budge. Scumbag move. Also, found out too late, they have a "F" rating on better business bureau and lots of poor reviews elsewhere. Do a search. No idea why this site rates them so high.

Disappointed First, I have to say that the sale pricing was very good! And my order was packed well and nothing was damaged. But, it took about 2 weeks to receive my order, which isn't necessarily unreasonable, but not completely common for an online order in this day and age. And, more importantly, my third issue was receiving the wrong item. I ordered a Spongebob t-shirt/pocket pop combo but received a Toy Story alien shirt/pocket pop combo instead. After reaching out, I was advised that the Spongebob combo was out of stock and that I'd be getting a refund for it instead. This was extremely disappointing because that was the one thing I really, really wanted from that order.

Best Pop protection ever! This is the best company to buy from if you want your Pops to arrive in perfect condition. Not only are they always in plastic protectors (even cheap ones), but they still pack the box to ensure everything arrives without a scratch. And they also have the greatest sales!

Great packaging Great packaging and appreciated the nice pop protectors that were included

Amazing Overall the packaging was far beyond my normal expectations. The pop came in great condition and with its very own pop protector with the store logo. Now I know you guys mean business when it come to shipping funko pops. I look forward to buying more in the future.