good customer service I ordered an used GBA Rockman EXE from them, and they told me about a color wear out on the package and asked my permission before they send! I was very impressed by their service.

Great site, great selection, excellent service! I know in a world with so many online scams, it's hard to find a good business, but gamebaz delivers! This would be the 3rd time i order products from Japan, but i have to say i was very impressed. The service was awesome, the selection was incredible, and the service excellent! I contacted customer service as well, and i got my question answered in a timely manner and the host was extremely polite. If i need anything else they have, i won't even hesitate to use them again.

Bravo~~ GameBaz is my favorite game shop. This company has a very broad collection of imported video games. Doubtlessly it is the best place for hard to find retro Japanese games. I can always find the old Japan games I want here. Every time when I send them questions the staffs replies are always polite, friendly, and helpful. About the shipping wait time, from what I was told from its staffs is that it has many warehouses for its collection of products and it usually take a few days to retrieve the stock from warehouses before it will be shipped out, and I have no complain on this at all. A highly recommended shop for retro Japan game lovers!

need to update their shipping options but a great companyto buy from I ordered back in January with no problems but my 2 orders on 7/18/2010 have just arrived on 8/6/10 I didn't know about the airmail delay but gamebaz let me know through e-mail . their service is great but shipping by airmail takes a long time, I had almost given up ever receiving it. I would suggest to them they get fed ex or ups shipping I have found with other stores that airmail takes along time but this time it was longer. I will use fed ex or ups if available otherwise airmail , even though fed ex and ups cost a great deal more fed ex and ups are very reliable short shipping time. I recommend gamebaz but the post office I am not so sure I recommend the post office it is so slow at getting shipments to their destinations, I finally received my order today

Top-Notch Website First off, the selection of games is fantastic; you can find games that are ten years or older, only released in Japan, and they're being sold in great condition at cheap prices. Then there's the customer service: if you need to contact someone to say, for example, that your payment may be a bit late, simply replying by email will hook you up with a real person with legitimate English-speaking skills. Finally, the speed is fantastic. They sip out as soon as you payment arrives, and the item gets to you within days. I highly recommend ordering from this website!