Would recommend. As I wanted to get some gifts for some friends, it turns out GameBaz was the only one that carried the product. I was reluctant at first to purchase, provided that there were no recent reviews of the website (last review dated to be about 2011.) [Google didn't even show this website. Huh.] I put in the order, and the quote was 5-10 business days, which I was provided with an order number and was able to search up my order online. After 7-8 business days, I began to slightly worry, as there had been no changes in the order details. I sent an email to GameBaz, in which I received a reply in under 10 hours that was an actual email, not a copy-paste or automated email. It explained the order/shipping process, and that I should be getting an update shortly. The email was not in broken English, which is always a huge plus. At the 10 day mark, the order was 'shipped' and a tracking number was there, in which confirmed the shipment. 1 - 1 1/2 weeks later, the parcel arrived in a box, in which had a good amount of packing material as to not break the product. Well worth the experience, I ordered a second item, to be sent to a different country. Product was sold out, and in lieu of that, was a 'Request Quote' option. Did the request quote, and in under 10 hours, received a quote, and any details that was about the product. Because the product had a Used 'Limited Edition' item, they confirmed that the accessory was also there, and that the 'New' product was approximately 5x more expensive. Agreed to the order, in which I processed through PayPal, and in approximately 8-9 business days, the order was sent out. Extremely satisfied with the response/response time from the company, and the overall experience of the transactions. Will definitely recommend for people who are looking for exclusive products that aren't sold in North America (as I live there.) The order processing time is a downside, but provided in general, is well worth the wait, as the prices is one of the cheapest, depending on what product you want. TL;DR: Would recommend, no issues with two orders.

Bravo~~ GameBaz is my favorite game shop. This company has a very broad collection of imported video games. Doubtlessly it is the best place for hard to find retro Japanese games. I can always find the old Japan games I want here. Every time when I send them questions the staffs replies are always polite, friendly, and helpful. About the shipping wait time, from what I was told from its staffs is that it has many warehouses for its collection of products and it usually take a few days to retrieve the stock from warehouses before it will be shipped out, and I have no complain on this at all. A highly recommended shop for retro Japan game lovers!

good customer service I ordered an used GBA Rockman EXE from them, and they told me about a color wear out on the package and asked my permission before they send! I was very impressed by their service.

Impressive selection of old games and collector's items The only "problem" I have with this great store is that their prices can be unbelievably high (used items included). However, all things considered, Gamebaz is, without a doubt, a store with little to no competition whatsoever as they usually keep brand-new copies of even very old games and collectibles in stock. Worth checking even if you are there just to browse around. Communication is quick and efficient for the most part, and they always show politeness and thoughtfulness towards their customers. I am also glad to speak for their delivery times which are, thankfully, surprisingly short even for far-away countries (I live in Peru)! I will rely on Gamebaz for my hardest game-related searches.

Great service & quick response ! -