Sold me bad account sold me a "professional" account that came with a chat restriction and a bad honor level. They will not not respond to me emails regarding the issue. i did NOT buy a penalty account. Update: issue was quickly fixed. good customer service was very helpful with solving the issues and offered many options for compensation.

Solid Website Great website. Bought an account and began to lvl it up. at around gold 1 the person who originally made the account stole it back by using their original email to recover it. while I was very upset about this a handleveled agent got back with me swiftly and gave me a new unranked lvl 30 account and assured that the account would not face the same problems.

(UPDATED) Problems with recieving an email (Outlook.com) For some reason did i not recieve an email automatically as it was supposed to. So i had to contact the support. After around 48 hours did i finally get my account. The support was good once i spoke to them so i’m not gonna judge them here. However they are a trusted website, but there might be a problem with the system that is supposed to send the information to your email. Could be a bug or an email issue depending on what email you use (Outlook etc). The wait time was okay for me but some people might expect faster than 48 hours. The only thing that bothered me was not having the knowledge of knowing if they are gonna give you the account you paid for or not, this is what made me a bit scared. If i would’ve recieved this confirmation mail normally all would be great.

Very good customer care service Very good customer care service. Account of mine had issues 2 years after purchase and they helped me resolve all of my issues :)

Efficient customer service The customer service is very reliable! They will always answer in a short time and will make sure to find a solution to your problem. Therefore you can buy your account here without hesitating. Moreover, the password of the account is sent to you the second that you purchase it, which can't be said about many other websites !