Needed help for a return I needed to return a bottle of CBD oil because I have plenty at the moment, and I spoke with Genesis who was very helpful and very responsive. They were able to help me with the return and their follow up was wonderful.

Get real people as reps, not software AI Everything went wrong. Your automated customer service representative was terrible. Not sure who you use but they suck. Still no answer to resolve my issue. I’m looking elsewhere for these drops for my dog. All I wanted was to be able to apply my $10 discount and you would think I was asking you to reinvent the wheel. Horrible.

Excellent products and service Prompt shipping. We are using the mobility tincture for arthritis and this has helped her mobility issues immensely. Just started the Calm bites which helps with Missy's anxiety due to sight issues. Also started the Relief Balm for itchy tummy due to heavy pollen. Excellent Customer service for the auto ship. Thank you for helping Missy in her senior years.

Antonio Jimenez at Honest Paws really cares about our fur buddies life journey Antonio Jimenez took EXCELLENT care of us, and I think he needs a HUGE RAISE! ♥ He was kind and compassionate, and solved all of our questions. Thank you so much! I will recommend Honest Paws as a company that cares about our fur buddies life journey. ♥♥♥♥♥

I needed help adding my points to my… I needed help adding my points to my subscription order. Genesis got back to me quickly and sent a video explaining it. I have been using Honest Paws for years for my Mastiff who has arthritis. the relief cookies really help him to feel better and get around.