Poor service for a time sensitive order, canceled I made a purchase on Friday, 2/15/19, of a GTX 1070 card for $886.00. I needed to replace an overheated, and damaged GTX 1070, in preparation for a gaming tournament in a nearby city, being held on 2/23/19. I paid the maximum shipping to rush this delivery, but I received an email on Tuesday, 2/19/19, explaining: "Eurocom has charged small amount (under $2.00) to your Credit Card. We would ask that you then go online or contact your Credit Card company, and then tell us exactly the amount charged to your account. This will verify that you are indeed the owner of this Credit card. Once we have this information, we can then charge the full amount of your purchase to your Credit Card without worry that the purchase is fraudulent. The small amount initially charged will of course be removed from the amount due. Your assistance in this matter is greatly appreciated. Thank you!" The issue is that I did not read this email and respond until Thursday, 2/21/19. When I responded, it was already too late for them to ship the item on time, with the current shipping Method. Eurocom offered to attempt to deliver the item for an unspecified cost, over night for a Saturday delivery, the same day as the event. The event is held at 2pm and requires me to use a powerful and reliable system, unlike Eurocom. I have canceled the order and will purchase a new system for this event instead, as there is no guarentee that it would arrive in time for testing and installation. I will not be using or recommending Eurocom in the future.

Best Clevo Reseller I bought several Clevo laptops from them, they truly are the best reseller and they care. They also upgrade Clevo laptops that you don't even buy from them, and they sell individual parts unlike EVERY other Clevo reseller out there. The shipping is stupid fast for anyone who lives in Ontario, Canada - literally next day shipping for like 20 bucks. They also offer a 10% student discount which I have used many times. Simply fantastic.

Amateur E-mailed them a couple of days ago, but all I got in reply was a cut-and-paste response with a subject title that bore no relation to my query.

International client. As a client from the EU i am now customer with Eurocom since 2021 and have a very good experience with them. We primarily communicate using email and I must say that my experience so far is just excelent. Shipping is just perfect. Products are packed very well and arrive always in good shape and on time. Do not blame Eurocom for delays caused by carrier. That is out of the control of Eurocom. To be honest I really dont understand all the reviews below? For now I would say to all Eurocom staff.. KEEP IT UP!! and thank you for the great experience you gave us so far.

Customer Support is scamming people I bought the laptop from them Eurocom X9E2 and in December 2019 I have my screen replaced, I paid them $1250 and in June 2020 the screen get covered by dead pixels and I send them photo and asked for the warranty replacement and they have stopped to reply to my emails. Scammers! I going to contact to legal way with them.