Slow shipping and missing parts Ordered an Egret II Mini, and after a delayed response even shipping it and ignoring my support queries, it arrived incomplete with parts missing, including the panel to attach the instruction cards into. For how much you're paying, you would expect a complete in box product. Will update review if they respond and send out the missing parts.

Faulty product. Non-existent service. I'm leaving a review out of desperation, in the hope of getting a response from Gamesrocket... I ordered the Egret II Mini, but it has faulty speakers (no sound from right speaker, distorted sound from left speaker). I've attempted contact through the website and sent several emails, but no reply in nearly 2 weeks. Extremely disappointed with the non-existent service.

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Avoid them at any cost 12th July: I pre-ordered a product with them that the reservation was supposed to end in February, that they were supposed to start sending them from May to June, but they changed the date for July, but still nothing, not even an email explaining why they changed the shipping date. At the time of paying they sent me an email where they gave me a link to check the status of the order, which never worked, so I contacted them and they answered me at that time, and I tried to contact them again but I have not obtained a response. After this, I started to check the internet and I realized that it is not the first time that this happens with that site. Please, if you are reading this, avoid using these companies, or do so at your own risk. As of today, you can still "pre-order" the product on their site.

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